[Resolved]  Infibeam.com — Non-delivery of books bought online

I purchased 4 books on 11 Jan,2010 vide order no. 7475277 for Rs 497/- and till date I have not received the books.

Customer service is not responding to my emails.

As per their website the books were supposed to be delivery within 2 -4 business days . Now it is more than 10 days and on the website the status still shows as processing.

Hopeless service.

Will Avoid shopping on this website in future.

Kishore
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Aug 14, 2020
Complaint marked as Resolved 
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My complaint was resolved and I received the books on 25/01/2010, i.e. 14 days after placing the order instead of 2 - 4 business days as promised on the website.

The issue was resolved only after I complained on this website.

Thanks keep up the good work.

Regards,

Kishore Pai
I always order books, and received it on time.
Yes I agree with you. I also not received which I bought online from this website. No response for emails and telephone calls. Please avoid to buy from this website.

Order Not Trace

Dear sir, We have booked a order details as per given below:- Order No: 13770523 Dated : 18/10/2014

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