Infibeam.com — Delivery Issue

Address:

Pune, Maharashtra

I have ordered a mobile on March 13th, 2013. They didn't shipped my order, even after the promised shipping date. The paid amount was refunded as they couldn't capture the amount from their merchant panel, within 12 days. I was told to place fresh order with prevailing high price. I took up the issue, and argued.
After 2 days, they agreed to re-do my order at same previously paid price (As it was their fault.).
I was also told that Infibeam will ship the order within 2-3 days, of the payment. But again, the shipping date has crossed and they are not responding with any sensible answer. Again the amount capture time limit of 12 days if finishing on April 8th, 2013 and they are not concerned at all. It has been 25 days now, for a mobile This is extremely ridiculous.
I am posting the links to download the email conversation with them, please download it, and see their reality, and the service level.

First order - http://d-h.st/YBh
First order cancellation - http://d-h.st/uEW
Re-order - http://d-h.st/W52

People, please be aware if this.

Rahul Kumar.