Infibeam.com — illegal cancellation fees charged by infibeam

Nitin Shettigar

from Mumbai, Maharashtra

Address:

Mumbai Suburban, Maharashtra

My order number with infibeam.com is 8663701. I ordered it yesterday 26 February 2012 and then changed my mind. Today after i.e. within 24 hours, I contacted Infibeam and asked them to cancel this order as I did not require the product anymore. However; these thieves belonging to infibeam told me that they can cancel the order for me, but will charge me 10% fees as a cancellation fees. This is illegal and I do not know how to prevent them doing this. No other online shopping website charges cancellation fees to the customers, but infibeam is a fraud and cheat company and they should be banned from the internet.

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Comments

bharati1983

from Guwahati, Assam

I completely agree with you. The same is happening to me. But I did not cancel the order. They were not shipping the product and then told me that right ow it is out of stock. So I told them I can not wait as I need my product soon. So they are not refunding my money as they want cancellation fee whereas it is they who should give compensation for my loss of energy and money and time. But I won't sit back and will pursue the matter like anything. These theves will have to pay. And other customers should be aware of their fraudulent practices. I shall not only take legal action but shall also take media help and online campaigning.