[Resolved]  Infibeam.com — Order Confirmed - No Delivery more than 15 days

Hi,
I recently ordered the product in infibeam.com on October 15, 2012. Still there is no response or a mail from the customer care, I mailed them several times (atleast more than 4 times contacted). But there is no response or product delivery.

The below are my order details,

The status shows, Still the order is Processing!!!

Order : 9523254
Order Status: ShippingInProgress

Order Date: Oct 15, 2012

Payment Method: Netbanking

Processing Instruction: ----

Order Summary:

Items Cost ( Rs. ): 502
Shipping & Handling ( Rs. ): 0
Total Amount Payable / Paid ( Rs. ) 502

Recipient Name: navaneetha krishnan
Shipping address:

navaneetha krishnan
706, city union bank, 2nd floor, computer systems department, anna salai, mount road, thousand lights
CHENNAI
CHENNAI
Tamil Nadu
600006
[protected]

India

Billing address:

navaneetha krishnan
706, city union bank, 2nd floor, computer systems department, anna salai, mount road, thousand lights
CHENNAI
CHENNAI
Tamil Nadu
600006
[protected]

India

In Processing
Sub Order[protected]
Sr. No. Product Title Price ( Rs. ) Delivery Information Shipping Information
1 1 of Kenstar Smart Mixer Grinder (White)
502 Ships By: Nov 5, 2012
Delivers By: Nov 9, 2012 Ships From: Next Retail India Ltd
Shipment Date: --
Shipping Agent: --
Tracking Code: --
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,

We are sorry for delay in shipment of your order.

As discussed on phone due to price discrepancy on the product we were unable to ship it to you. We have cancelled the order and refunded your payment back to your netbanking account.

It should reflect in your account in next 6-7 days.

Please contact us if you have any further queries.

Regards,
Infibeam.com

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