Infibeam — False Promise of - 30 Days Replacement Warranty | |||
Dear Team , I purchased a mobile through Infibeam last month. Immediately within next 1 hour after receiving the handset, I realized a fault in that handset.I immediatesly lodged a complaint to Infibeam. Their team never contacted me back, rather I contacted them & reminded them about this complaint 3-4 times. Finnaly after 25 days- they suggested me visit the service center & collect the recommendation letter from their about the problem in the handset. I did that. Now, Infibeam team is saying that - they will only repair my handset, because manufacturer is saying that it has passed 7 days. As per infibeam Policy - They have written in theri web site iin BOLD letters about the promise of - "30 days replacement Warranty". Now they are doing this with me. I am going to file a complaint in consumer c ourt against them. If your team can help me in this matter- It would be helpful. Thank Rishi Goyal [protected] Pune Order No 10495989 Was this information helpful? | |||
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