[Resolved] Ing Vysya Life Insurance — Worst response and no resolution of complaints

swapnanaik2001

Address:

Pune, Maharashtra

I am having policy with ING no: 00245716. This is in force since 2006. My premium due date was 28 March 2010. I dropped the cheque in one of the drop boxes provided by ING. After one month when I checked my bank statement, it was not reflecting cheque clearance. When I inquired ING people told that now they have stopped drop box facility.
They dint even inform us. When I gave a complaint, they are not ready to resolve it. Nor are they arranging for cheque collection. Now yesterday I got SMS that my policy has lapsed.

I am facing problem with this ING people since last 4 years, every time a new problem. Please let me know the source through which these people will get godd lesson for playing pranks with customers like me.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

geeyes40

from Bengaluru, Karnataka

I totally agree with you that ING Vysya Insurance is worse than a worst run public sector institution; no concern for client at all. i hope IRDA has the powers to cancel their licence and ask them to return teh premia paid with interest. I would advise all potential customers to avoid iNG like the plague

ghyllservices

from Chennai, Tamil Nadu

please email us about the whole problem at '[protected]@gmail.com' we can help you

V Rajeshwari

from Bengaluru, Karnataka

online recharge unsuccessful

Online payment made on 02.04.2014 for mobile no's [protected] & [protected] thri ingvysya bank ltd is not received.

Kotak Mahindra Bank Customer Care

from Mumbai, Maharashtra

Dear Customer,

At the outset please accept our sincere apologies for the inconvenience caused to you.

We would like to inform you that, we have raised the issue to our concerned division for having the same checked and we shall revert to you at the earliest. We request your co-operation in the interim.

Assuring you of our best services at all times.

Thanks and regards,
Kotak Team