Inox — Amount is charged without booking ticket
I was trying to book a movie ticket using http://eticketing2.inoxmovies.com/ on 30th Dec 2009.
The booking was failed when I entered my credit card details. I also received email regarding the failure of the transaction. But when I saw my credit card statement INOX had charged the ticket amount Rs.165. I sent email to eTicketing@inox.co.in and email@example.com regarding this but I did not receive any reply till now.
INOX Leisure / INOXMovies.com Customer Care's response, Feb 16, 2017
Dear Mr Kumar,
We would request you to share the mail once again on the correct id firstname.lastname@example.org or email@example.com. We are keen to assist you in this regard.
We regret that your emails were not received as they were sent to an incorrect adress.
Senior Manager- Customer Relationship Management
INOX Leisure Ltd.
Viraj Towers, 5th Floor, Next to Andheri Flyover, Western Express Highway,
Andheri (East), Mumbai – 400093, Phone: 91-22-4062 6900 Extn -6940 | Fax:
91-22-4062 6999 | Website: www.inoxmovies.com
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Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093