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Vetri Theatre Complaints & Reviews

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Updated: Mar 9, 2025
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Vetri Theatre reviews & complaints(10)

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J
Jprshanmugan
from Theni, Tamil Nadu
Mar 9, 2025
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While watching Kingston movie 6 45 pm show the screen is fully covered with blue color.
the screen visibility issue was faced on previous show too but the team didn't rectified nor informed us the issue prior booking the ticket.
The same has been informed to maintenance team but they didn't take any prompt action for the screen visibility issue.

It was such a worst experience with vetri cinemas theni.
Vetri Theatre customer support has been notified about the posted complaint.
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    S
    Suresh Solanki@
    from Vadodara, Gujarat
    Feb 14, 2024
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    Resolved

    Address: Ambavadi Opposite govardhan haveli. Alakapuri vadodara

    With refrence to complain of street dog. There are around 20 nos of street dog living near our house and need to shift as early as possible as they are barking on person passing on road as well bite one of our kid playing on ground near our house . They all are street dog so please shift all of for safety of people living near. They are living in big ground near our house.
    Feb 15, 2024
    Complaint marked as Resolved 
    Wrongly submitted . sorry
    Vetri Theatre customer support has been notified about the posted complaint.
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      Pranitha shanmugan 12
      from madurai, Tamil Nadu
      Dec 20, 2021
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      Actually today I've gone to vetri theatre to booking ticket...and I've asked counter staff Abt the fare n seat row number. firstly she didn't even gvn me any info she directly took my card n stared swiping...n I stopped her n asked Abt the seat row number...she said row is available N th row...then I've checked wid my frds n again asked her any J th row available...bt she told me tat whatever seat u want I can't give that seat...whatever seat I'm giving tat only u can purchase..how bleedy those staffs were...seriously I'm not aware online seats can't be purchased from counters...she shld inform me in a polite manner knw...bt she was rude wid every customer ..this is how u guys treat all o[censored]r customers? I've never seen these kinda customer service staff...that both lady were thinking their self as Vetri cinemas CEO...very bad behavior...I'm totally disappointed...it's irritating
      Vetri Theatre customer support has been notified about the posted complaint.
      Dec 20, 2021
      Updated by Pranitha shanmugan 12
      Actually today I've gone to vetri theatre to booking ticket...and I've asked counter staff Abt the fare n seat row number. firstly she didn't even gvn me any info she directly took my card n stared swiping...n I stopped her n asked Abt the seat row number...she said row is available N th row...then I've checked wid my frds n again asked her any J th row available...bt she told me tat whatever seat u want I can't give that seat...whatever seat I'm giving tat only u can purchase..how bleedy those staffs were...seriously I'm not aware online seats can't be purchased from counters...she shld inform me in a polite manner knw...bt she was rude wid every customer ..this is how u guys treat all o[censored]r customers? I've never seen these kinda customer service staff...that both lady were thinking their self as Vetri cinemas CEO...very bad behavior...I'm totally disappointed...it's irritating
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        T
        Techie Corner
        Nov 3, 2021
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        Worst sound effects, not Dolby atmos it's only Dolby. Screen 1 and 4 looks like Dolby atmos. Not real Dolby atmos.
        Vetri Theatre customer support has been notified about the posted complaint.
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          S
          Shyam Kisho
          from Chennai, Tamil Nadu
          Oct 2, 2019
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          I came to watch the movie "joker" at vetri cinemas at chromepet, chennai. The movie was hotly anticipated and i must say that i didn't enjoy the movie at all because of its horrible aspect ratio, the point of displeasure was the fact i had to watch the movie in a cropped resolution, also i had a terrible experience with their 3d glasses and with their 3d effects for a movie known as justice league a couple of year ago. Never mind!

          Btw when i went to complaint this issue to the management, one of the individual there said it's either the wb (Production house) nor the director-todd phillips's fault, and the theater don't hold any responsibilities (Your smirking right?) anyways for his grisly safeguard he expressed that every single cinemas / theater in chennai does this! Yet, i don't believe that pvr-films and some other great theaters may concur with it.

          Ps-well next time if any of my friends or family head out to watch a hollywood motion picture on vetri cine, well i'll drag them out of there...

          I hope you will consider the complaint. Please give prompt resolution so that other people may not face the same problem.

          Much obliged.
          Vetri Theatre customer support has been notified about the posted complaint.
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            V
            Vinodh Karun
            from Tiruvannamalai, Tamil Nadu
            May 7, 2017
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            Address: Chennai, Tamil Nadu, 600044
            Website: Www.Vettritheatres.com

            The minute maid drink (bottled drink) has been adulterated. The pulpy orange drink has no pulp and is very diluted. When customers are paying surcharge above MRP rates, the quality is expected to be good. If quality of even bottled drinks are brought down it is really worrying. When attempting to meet the concerned authorities, they were not present. Please look into this issue and help sustain the quality standards expected for foods and beverages.
            Vetri Theatre customer support has been notified about the posted complaint.
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              B
              Balamurugankaruppu
              from Salem, Tamil Nadu
              Mar 26, 2017
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              Address: Madurai, Tamil Nadu, 625012
              Website: www.thehindu.com

              Today at Vetri cinemas, on 26.03.2017 i along with my friends, gone to watch a movie named Managaram at 2.40 show. At the time we have asked for drinking water but they replied that there is no free drinking water only mineral water for payment is available.

              As per regulations theatre management to provide adequate drinking water for viewers. At this they have not followed the same. This shows that the rights are denied against common citizens.
              Vetri Theatre customer support has been notified about the posted complaint.
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                T
                Thameen Ansari
                from Chennai, Tamil Nadu
                Aug 26, 2013
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                Address: Chennai, Tamil Nadu

                My Name is Thameen, I came to Vetri Theatre with my friend to watch a Film and it got over and I came out from Parking area one guy with uniform asked for parking token and I gave him and came towards gate and other guy in uniform has stopped me and asked for parking token and I told him that i already gave to a person near parking area and i went towards main road and suddenly he called me in Bad words and i cant able to stop my bike due to traffic near gate and i park my bike outside theatre and came to that person who is fully drinked and asked why you using bad words immediately he started using so many bad words and told to get out form theatre and unknown person who came to theatre also warned that staff for not using bad words but he never mind about any one and he came near to beat me, suddenly my friend who came with me for film has stop that staff and asked for reason that staff has gave one punch to my friend and tare my friend shirt and immediately all other staffs came and scolded us and they are not bother to stop that staff who is fully drinked and they told to get out from theatre and a auto driver only told there is a police station near to it so please go and give a complaint, and after that we went and gave a complaint immediately police came to theatre with me and my friend and enquired about the incident but no one respond to it and told that staff name is suman, he already went out from theatre. so, Sir kindly take this mail as a complaint and take a necessary action against that staff (suman). Note: They are checking a person who came to theatre for watching film whether he is drunken or not but their staff itself is drunken in a duty. so first teach staff like suman to follow the rules and regulation about theatre. I am not mentioned about all the staffs especially Suman.
                customer support has been notified about the posted complaint.
                I gone to book an movie ticket @vetri theatre in Bodi.high amount is collected in theatre ticket counter without GST.. The movie ticket cost Rs: 200 each.
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                  K
                  karthi60karthick
                  from Mumbai, Maharashtra
                  Jul 30, 2013
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                  Address: Chennai, Tamil Nadu

                  Vetri cinemas at chromepet is printing a higher ticket rate in online transaction and while entering the theatre we have to stand in queue and get sealed & at entrance, they are providing the real government approved ticket in which rate is not displayed. There are people selling tickets in black always. Please take immediate action.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  I went for mahesh babu movie bharat ane nenu movie yesterday. No AC maintained. Its not worth.
                  Provide good quality service for the customers.
                  As per Supreme court order, Theatre should not charge More than Rs 10 for Bike. But Vetri Cinemas, chromptet, Chennai charges DOUBLE of parking charges.

                  Ticket rate not printed - Comment #3082737 - Image #0
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                    A
                    Ameen Ansari
                    from Chennai, Tamil Nadu
                    Nov 24, 2008
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                    Hi Sir,

                    Vetri cinema theatre is located at chrompet, chennai. Here they are selling cine tickets in black market by using thier employees. Theatre management itself selling tickets in black. They are reducing the no of tickets in ticket counter and those tickets are sold in black market by their employees. First class ticket rate is RS 80 per ticket since this theatre is not a multiplex.Can you please take the proper action
                    sir i visited vetri theatre
                    a lot of black tickets is being sold there
                    on the ticket the cost is rs 17
                    but they r selling it at a rtate of 100 and 120 please take immediate action sirr!!
                    vetri theatre, gst road chromepet
                    Thats really true bro.. this activity is happening for yrs(at least for 2). Good that you brought that up.
                    The worst part is "we got a police station next to it".

                    Not sure if there is any ties ups.

                    I'm also wondering why even they replace the tickets given in counters by a much cheaper tickets while we enter the theatre. Even if i know, not sure who cares for us!!!
                    Yes i agree with the above comments. For past 25yrs i am living at chromepet. but when i go for movie to Vetri theatre with my friends only on few occation i got the tickes in the counter. Most of the time we tent to by tickets in balck only. even though an hour before we stand in a Q we cant able to get the tickets in counters. only few ticktes issued in counters. after counters will be closed.

                    they have mentioned as AC but only fan runs inside it. so its better go for sathyam by bokking ticktes in online instead of spending the money to buy ticket in black & with out AC in Vetri AC theatre.
                    ya its true only sir here lot of black tickets is the person house is near to vettri thetare because he is buying black ticket
                    Yes its absolutely true. I've been in Chromepet for nearly 25 yrs & I would've watched movies here only on few occassions, but its true that most of the time we could get only black tickets that too only from the theater's own employees. Moreover the ambiance & the maintenance of the theater is worst.
                    The snacks sold inside the complex costs exhorbitant & tastes worst...
                    ya the above news is true...it has been happening for more than 3 years...the theatre management itself sells the tickets in black with their employees...no action has been taken till date...in all other theatres the tickets of first 2 rows wil be sold at the rate of RS.10 but in vetri theatre all the rows have the same ticket rate(80 to 100)...proper action should be taken against them..
                    Its true one!!!
                    sir i visited vetri theatre
                    a lot of black tickets is being sold there
                    on the ticket the cost is rs 17
                    but they r selling it at a rtate of 100 and 120 please take immediate action sirr!!
                    Balaji : lot of vijay movies i have watched in vetri theatre ... i have been payed minimum 150 per ticket on first day... wat to do paying for thalaivar movie is ok but all movie ticket been sold in black by their staffs
                    Balaji. also especially on 1st day they allowing more than the seating capacity. we have been paid more amount & watching the whole movie by sitting in the floor...
                    Hi,
                    It is true. I also have the same experience. There the snacks items are also very costly. One coke bottle 200ml is 10rs/- means they are selling at rs.15/-. Not only this item. Lot of items are also like that.
                    There the staff itself selling the black ticket. Vetri and Rakesh are two theatres in the same complex. The two theaters also having the same problem. Pls take an immediate action.
                    Regards,
                    Public
                    Its true. Me too faced the problem lot of times. They are forcing us to buy the tickets in BLACK. This is not fare. It seems instead of going to watch the movie in black ticket(eg for 4 friends 4*100 = Rs.400) it is better to watch that in black CD. It will be much cheap...
                    They have started online booking for Vetri theatre in ticketnew site. And the ticket price is 120. Have they improved the theatre conditions. Why such a huge price for such a theatre?
                    I am staying in chromepet for the past 21 years.Earlier i use to spent a lot of money to watch a movie.Few months ago i had decided to choose city theaters which are in good condition.I have advised my friends not to choose vetri theater at any cost.I have seen a lady selling tickets in black..tat too difference of at least 70rs from ticket counter.Hope police will take necessary action since theater located near to police station.
                    yes its true.but who will stop this type of issues.someone(puplic) has to take this issues and do the needful.the government wont take any action for this even we complaint against this they will kick us only.so the government has to rule the thing like there is no more block ticket to sell in the theatre, ticket has to be take from the counter like this...and more ever the theatre workers behavier is not good ...
                    See, first of all to all of you...at no point does the theatre itself sell balck tickets using their employees...
                    secondly...u people should not encourage buying such black tickets...it is u ppl who encourage them by buying it from them...tickets are always available at the counter...Online booking of tickets has now been introduced in this theatre...start booking your tickets online...in that case there is not even a % chance for u to buy black tickets!!!
                    and last of all...please run a theater by yourself n c what are the problems they undergo...then u may pass on such comments...

                    agreed to all of your comments but everything has been changed now...the theater is undergoing a complete renovation...

                    I dont think u ppl would comment such things in furture atleast two to three months from now...
                    People, I appreciate your time for the analysis, but I look at it in a birds eye view.

                    Do you think only Vettri theatre is selling the tickets at 100, 120? Every theatre in the mofussil is selling at the same rates or higher. I don't want to mentionn the names of the theatres but that includes theatres in tambaram, ambattur, villivakkam, Kolathur, etc.,

                    @ Akshay- Yes, the government alloted ticket is Rs.17. Can you just name any one release theatre in Chennai & its outskirts that sells balcony tickets @Rs.17? What is the minimum cost of the government VOLVO A/C Bus? Its not less than Rs.10 for a travel not more than 10minutes. You mean to say a theater should charge you only Rs. 17 for you to sit and watch a 3 hour movie with basic comforts? Why don't you start one?

                    @ Rajesh kumar - Hats off for your advise. You are free to choose your theatres. Yes you have the best comfort at Sathyam, SO ppl go for it!!!

                    @ all - i live in tambaram and i'm seeing a lot of renovation happening at the premisis. Like balaG mentioned even I saw the lady selling black tickets outside the theatre. but you know wat, I even saw a guy tear all the tickets sold by the lady and telling people to buy tickets at the counter. I think that guy is part of the management.

                    You have all the rights to choose your theatres. But i dont think so it is really possible for me to go all the way to sathyam to watch a movie. this is my view. cheers guys.
                    Hi Concern,

                    Understand that Re.17 per head will not work out, but as the theatre is not a multiplex one, why do you charge Re.100 / Re.200 per ticket. is that fair?

                    we can't stop the people selling black tickets, but you can take some steps to avoid your employees not to sell black tickets right?

                    Other than that we are happy that you have brought a system for online booking

                    Regards
                    Ashok
                    one more thing need to add upon, the behaviour of the employees are very worst and arrogant
                    Hi Sir,
                    He told correctly and also their parking ticket is also very high.If, we asked anything, that employees try to beat public.So, kindly take care of it.
                    Its true. Me too faced the problem lot of times.
                    regards.
                    Anantha rama krishnan.K
                    Chromepet
                    Reply to your comment,

                    first read this patiently, think and then reply. This is not something to debate. But to practically understand.

                    Any product pricing, be it from is soap to petrol is defined by the manufacturer and not by the end seller. I cannot sell a hamam soap for 100 bucks.

                    All the muffosil theatres around chennai are forced to pay a premium amount before they can have the movie screened. You wont believe one of the theatres has paid nearly 1.25 cr for enthiran. Even if the theatre does a bussiness of 1.75 crores, he only make a profit of just 15 lacs after all the efforts. That is only reason why muffosil theatre tricket rates may be higher than the cities.

                    Unlike muffosil, city theatres do not have to pay any premium amount. Its just 50-50 shares between the theatre and the distributer. But how sure are you that enthiran tickets for the 1st three days were sold at Rs.120 only by the city theatres. Try to guess what were the rates unofficially. Btw did any one of you get atleast a single ticket online or at the counter at the sathyam, pvr for enthiran . . . NO INFLUENCE / NO TICKET. My friend its all bussiness.

                    70% of the bussiness done by the muffosil theatres goes to the distributors. Distributors to Producers. Its a chain and everybody are aware of this. Infact the ticket rates are also defined by them at times. The BIG3 producers are the govt by the way. Anyway thx for your feedback. Pls reply for any queries.
                    i went ter for endiran and i have paid 120 bucks for that. i was the 1st one to stand in the counter so i cud see that some of the tickets are taken and given to one of the employee workin there and then only they gave ticket to me. i cud even see that some of the cops helping them to do this. i don't know what to do. do something to stop them selling black tickets...
                    Dear Citizens,
                    Question is not they are selling ticket at 17 or 120. Question is they are paying tax of 3.4 Rs per ticket as entertainment tax to government. Instead of 20 Rs. 16.6 Rs per ticket is going as black money. who is affected. Public.. you and me.

                    If they pay correct tax we can even pay 150 Rs also.
                    What is your comments
                    Biggest Fraud theatre .. even i was a victim many times - All malpactices using the people who work inside - frauds -- they sell normal ticket in Black saying that too its a balcony ticket.. while we go inside realize its normal - and go back and complain -- Manager is a fraud he reverts the original value of the itcket wherea s we would have paid more to buy the ticket
                    Never seen a fraud theatre like this
                    thgtf
                    However i like this screen after renovation. Something is better than Nothing. All the theatres in this area are cheating and those, dont even have proper seats, ambience . . .When compared to them Vettri is far better. Also i cant travel all the way to city to c a movie.

                    Mr.Muthuraj, there is no tax for tamil movies. Tax applicable only for other language movies.

                    Mr.Rajasekar, Buying and selling black tickets is a crime. So Book online, safest and best way to book tickets. Assured seat and no cheating.
                    Why is it nobody is taking any action against vetri theatre management
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