[Resolved] Inox Leisure Limited

[Resolved] Inox Leisure Limited — Online ticketing

V Vikas Patel from Bengaluru, Karnataka

My name is Vikas Patel. I tried to book online movie tickets on 1feb 2010 for 9:40pm show at Inox Garuda Mall, Bangalore. I used inoxmovies.com to book tickets for 5 peoples I filled every details, my card number and made payment of Rs.925. Ticket amount was deducted from my account but i didnt get my tickets. After making payment i found an error message from inox. But at the same time Rs925 was deducted. I went to Inox Cinemas and met manager of Inox Garuda Mall, Bangalore. I explained him every detail of my problem. He assured me that my money will be refunded within 7-10days.. He said me to send a mail to inox informing about online ticket problem. I did as he siad.. in response to my mail i recieved reply from inox cinemas asking for all details used for booking ticket. I send my all details for several times but its been almost a month i havent recieved any reply from inox cinemas. They are so irresponsible to refund money.. it about to be a month that i have'nt recieved my money back.. So i would like to take some legal action against Inox Leisure Limited.. I will also expect compesation from Inox Leisure Ltd for delay to refund my money and also for the expenses that i have inccured in travelling to inox three times. They are fooling customers by these online ticketing procedures.. and im been a victim of their fraud... so i would request Consumer Forum to take action against them as soon as possible otherwise they will continue to use their fraud against several other peoples. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Yogesh Talreja

from Pune, Maharashtra

Dear Vikas,

I also faced the same issue. However i need to complain to them online. What is the e-mail id? I do not remember the exact ticket details but i need to complain first.

I will also join you if you want to complain.

Regards,
Yogesh

arnabbanerjee

from Pune, Maharashtra

Inox Leisure Limited — INCONVENIENCE

We had visited Inox, City Centre, Kolkata on 24th Dec and were standing in the queue to buy tickets. The people at Inox were trying to put some lights which was a lot of problem to people there. On telling them to do tha later, some man turns around and says, if you have a problem, come back later, we cannot stop our work for one person. On asking his name, he says, I am the manager here, you can do what you want to.
didnt know this is Inox standard????????????