INOX Leisure / INOXMovies.com Customer Care
INOX Leisure Limited
Customer satisfaction rating: 68%
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479
COMPLAINTS

INOX Leisure / INOXMovies.com Customer Care

INOX Leisure Limited

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Address
Viraj Towers, 5th Floor Western, Express Highway, Andheri (East)
Mumbai
Mumbai City District
Maharashtra
India - 400093

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
89
down
32

Fax:
Fax:
+91 22 4062 6999  

Additional info
Contact Form

Registered Office
ABS Towers,Old Padra Road, Vadodara - 390 007.Gujarat

Customer satisfaction rating
68%
Complaints
479
Pending
12
Resolved
320
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

INOX Leisure / INOXMovies.com related photos (83)

INOX Leisure / INOXMovies.com Complaints & Reviews

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Inox Leisure / Inoxmovies.com — bad smelling

 Trinath Moharana on Jun 15, 2019
Yesterday we have gone to inox for a cinema of ollywood and yesterday was June 14th my 3 seats Ry B2, B, B4 wear smelling as we are spending so much money so why don't you clean the floor and the floor was all weat we complained the manager that their was some cool drinks was fallen so he changed the seats but after changing the seats it was weat and was again smelling.So pls take care of your cinema hall.Kindly pls tell us what action you have taken...
Complaint comments  Read comments Complaint category Cinema

Inox Leisure / Inoxmovies.com — mis behaviour of security while entry to cinema hall

 SHK NEWS Sach ke jeet on Jun 14, 2019
Me and my family was entering to Cinema hall after purchasing ticket in raipur city 36 mall raipur, I was been informed prior purchasing ticket that AC is not working, I just asked let me check how much. AC is working then we will think of seating or not, we didn't ask for any refund he started to argue with us why u have buy ticket if u don't want to seat we want refund any money ...even I didn't ask for any amount refund .his voice was too loud in public we reported to manager of Inox raipur...
Complaint comments  Read comments Complaint category Cinema

Inox Leisure / Inoxmovies.com — ticket booking

 Riddhi kariya on Jun 9, 2019
Hello sir I m riddhi kariya from rajkot. My complain is about ticket booking for first row it means A row. Last Friday I wish to book movie ticket in inox R word cinema which known as dharam cinema..when I book my ticket online there in no sit available in A row means first row.. but when we went for the movie A row is totally empty. And when I complain to the manager he said that A row is only for VIP person.. it is very amberancing to me.. we give a money for watch movie in first and high row.but manager sir give not respect and only insulting behave with us..please take an action for him. Otherwise...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Inox Leisure / Inoxmovies.com — silver ticket holder sitting on royal recliners

 aniket2828 on Jun 7, 2019
Screen 3 Godzilla 2. Date 7/6/19 . Five people are sitting on royal recliners and they did not actually buy royal recliners ticket and there is no one to check the tickets inside .
I believe it's a cheat with your consumer who is paying for royal recliners and then all of a sudden few people come and sit on royal recliners and they have the recliners ticket . Despite of informing the same to your staff no action was taken. ....
Complaint comments  Read comments Complaint category Cinema

Inox Leisure / Inoxmovies.com — subtitles not playing

 rkc9603869349 on Jun 5, 2019
For movies with license (With subtitles). For tamil movies are not. Being played
Inox, prozone mall, coimbatore

I complained this before, then
Played sub titles for monster movie

Now on june 5,

Seven movie sub titles are not played

In license it is given as seven (Tamil with english subtitles)

But didn't played subtitles

My mobile number is : [protected]...
Complaint comments  Read comments Complaint category Cinema

Inox Leisure / Inoxmovies.com — buy compulsory combo

 Surbhi Sangod on Jun 4, 2019
We went to see pm narendra modi at r16 inox, sector 16, gandhinagar at 9:45 pm show. They told that as number of audience is less you have to buy combo. We denied then he told it is compulsory. Why it is compulsory?? We askes him to call manager again he denied he said you can go upstairs and talk. But without tickets how we can enter?? We asked him to call him. Then he said we are nkt allowed to call when before 5 minutes he was using phone. Everytime they ask us to buy combo why it is compulsory. Very disappointed..!!!...
Complaint comments  Read comments Complaint category Cinema

Inox Leisure / Inoxmovies.com — im complaint about seat comfort

 DrSiraj Vadhvaniya on Jun 2, 2019
Oli booked tickets for de de pyaar de movie @taksh galaxy mall, waghodia road - vadodara at 10.15 pm 31st may.. I booked royal recliner seats but when i goes into theatre, i feel really, is it recliner seat???
Kindly visit your inox taksh galaxy mall & seat on recliner seat!
At all that was not recliner seat kindly look into it & do needful
Thanking you
Dr siraj vadhvaniya...
Complaint comments  Read comments [1]Complaint category Cinema

Inox Leisure / Inoxmovies.com — drunk in the theatre and my show was ruined

 Krutika23 on May 31, 2019
My family of 4 went to watch a movie at 9.40 pm inox theatre belgaum - modi and there was a drunk man with his friends in the theatre.
First he started hooting which is normal i guess and then he started commenting on every dialogue vivek oberoi started saying.
Not one word was heard by us as the drunk man was extremely loud and couldn’t hear anything properly.
It started to get more and more violent. The man had now started abusing loudly even with children in the theatre.
We called the security and told him.
He gave the man a warning to keep quite.
He...
Complaint comments  Read comments Complaint category Cinema

Inox Leisure / Inoxmovies.com — screen is very dull at inox

 Pranav Karwa on May 31, 2019
Today i visited to watch a movie but the screen is very dull.. Fully yellowish color. I have not paid 600rs to watch a movie in dull screen.. I need my refund

Your ticket details for india's most wanted are: may 30, 10:35 pm at inox vr surat, dumas road, screen 3, 5 seat (S): cl-h8, h9, h10, h11, h12. Total amount: rs. 689.80. Booking id: taa4gjn, pick up code: 5905. Please click here https://p-y.tm/0b-Odlm to get your e-ticket. Show this qr code at the cinema entrance....
Complaint comments  Read comments Complaint category Utility Services

Inox Leisure / Inoxmovies.com — compulsory to buy combo pack, as the show is empty

 Pathak Dhruvil on May 30, 2019
I went to saw de de pyar de on 29/05/2019 on 7:30 pm at inox, sector-21, gandhinagar, gujarat. When i went to the counter & asked for tickets... He told me - i book your tickets but it is compulsory to buy a combo pack of pop corn and drink (About rs.140) with tickets. I denied to take but he said 'no sir, it is compulsory, as the show is empty due to other movie - pm narendra modi.
I want to ask, is it my fault that particular show going to empty? Then why i pay more.
This is actually robbing......
Complaint comments  Read comments Complaint category Cinema

Inox Leisure / Inoxmovies.com — popcorn price

 Nipas on May 29, 2019
Item which is costing just 20-30 Rs.in theatre which u can sold in max 50-60 rs. charging as of now 5 to 6 times high in Inox even in Movie time & Carnival cinemas why so? Why making full of people ? why collecting more money from consumers ?
Many times costing double than tickets . Need some action for the same

Ridiculous above that offering combo which is 700 Rs. what a hell all this.?...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Inox Leisure / Inoxmovies.com — 2d instead of 3d

 BAPPA GAYAN. on May 28, 2019
The movie poster saying it's running in 3d, the all advertisement showing the movie running in 3d but they are selling the tickets in 2d, why is that...!!??
Will we don't have a choice see it in 3d in kolkata...!!??
There was movie shazam⚡which has also run in 2d and now the godzilla 2 also running in 2d, i tried to consumer forum but they said to contact kind of license department of municipality corp......
Complaint comments  Read comments Complaint category Cinema

Inox Leisure / Inoxmovies.com — it's very disturbing when couple misbehave

 shabana ansar on May 27, 2019
Today I took my nephew to see Aladdin
the movie at forum inox.
It's very disturbing when we see couple smooching n misbehaving besides us n front of us,
We go to the movie hall to see the movie not to see all this. N more this was a children's movie.
It was a ashamed when was nephew was asking when will they stop.
2hrs movie we only could hear they noise.
Please see this matter.
Thank you....
Complaint comments  Read comments [1]Complaint category Other

Inox Leisure / Inoxmovies.com — broken chair provided

 101fashionjaipur on May 26, 2019
Saturday show evening 7.55 pm at sunny trade centre jaipur. When i sit on chair. Chair already broken and i asked so many time to staff of cinema hall but he is not changing my seat. I have took four ticket. Very bad experience. Plz refund my money otherwise i will take legal action. Screen no.4 seat no. E15 to e 18 they are not ready to change my seat. I will not bear this type of behaviour...
Complaint comments  Read comments [1]Complaint category Cinema

Inox Leisure / Inoxmovies.com — air conditioning not working in indore

 DpakBansal11 on May 26, 2019
Dear team inox,

I have booked the movie show in indore rnt marg at 09.05 am on 26th may19. They are kept air conditioner off and it is highly suffocating and hot.

Kindly treat the customers properly. Complete uncomfortable experience with inox.

They take very high charge on ticket but poor service.

Regards,
Deepak bansal
[protected]...
Complaint comments  Read comments Complaint category Cinema

Inox Leisure / Inoxmovies.com — food offers

 YogeshAgrawal1305 on May 17, 2019
Hello sir. I'm yogesh agrawal from raipur chhattisgarh. I went to inox on 15/05/2019 in ambuja city centre mall raipur chhattisgarh. I watched student of the year 2 and at the time of interval i go to purchase some food. Your receptionist named deepak kumar removed the offer pamplate as soon as i reach his counter. Fortunately i saw that he just removed offer details and i asked him why he removed the offer he said "offer is closed as they dont have enough stock of sandwich" so i asked him how much a sandwich cost. He said 140. So i give him 140rs and told him to order a sandwich. He was ordering...
Complaint comments  Read comments [1]Complaint category Cinema

Inox Leisure / Inoxmovies.com — water (cold) provision in summer [Resolved]

 Vidyut Roy Choudhury on May 12, 2019
I'm a resident of nagpur n frequently commute to inox jaswant tuli mall... There hv been umpteen num of shortcomings in this theater, but one of the primary issue is provision of cold water during this scorching heat of nagpur where after spending so much money on tkts, v expect at least hvg not only normal temp water, but also cold water cans which can help quench the thirst... Y v hv to spend additional money on buying bottles which r refrigerated just for the sake of profit making... Is that it? I did happen to have a discussion with one of the staff named mr. Sandeep who blatantly denied making...
Complaint comments  Read comments Complaint category Cinema

Inox Leisure / Inoxmovies.com — denied to accept the inox voucher [Resolved]

 Mohit1919 on May 10, 2019
Hi team,

Few days back i went to watch a movie at INOX Satyam and they gave a redeemable voucher after the food purchase and and was told you can redeem it it one the next visit on any weekday. However when i went there again after two days the guys at the counter didn't accept and initially said it is for same day use, when i have told him about the previous conversation of when i got that and then he made a weekday excuse.

The movie was almost started and i was getting late for it hence couldn't made the complete video of the guy....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Inox Leisure / Inoxmovies.com — bad food quality and high price [Resolved]

 Ishaan Sude Sude on May 9, 2019
Nachos were very bad! The salsa was just cheap tomato ketchup!!! Not worth the price. Coke was having no soda just sweet cold water! Very very bad food! Not worth the price. Very taste less salsa sauce and nachos quantity was lesser than usual. Just the broken small pieces of nachos were there and no full pieces! Just tasteless food and the salsa dip and cheese dip quantity was also very very less than usual! The quality has gone down! Ithe prices have risen more than 30%. This is the condition of inbox reliance aurangabad...
Complaint comments  Read comments [1]Complaint category Cinema

Inox Leisure / Inoxmovies.com — manager and staff [Resolved]

 prashant ghori on May 9, 2019
Movie ticket staff movie screen staff very poor
No response
No proper solution any problem only argument every time.
I have purchase all time recliner ticket but staff behaviour discus ting
No customer value
All time every screen all recliner dirt seat only insignia seat little comfortable
Please solution every problem and u not handle this problem so close your movie cinema...
Complaint comments  Read comments Complaint category Cinema

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