INOX Leisure / INOXMovies.com Customer Care
INOX Leisure Limited
Customer satisfaction rating: 57%
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383
COMPLAINTS

INOX Leisure / INOXMovies.com Customer Care

INOX Leisure Limited

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Address
Viraj Towers, 5th Floor Western, Express Highway, Andheri (East)
Mumbai
Mumbai City District
Maharashtra
India - 400093

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
67
down
28

Fax:
Fax:
+91 22 4062 6999  

Additional info
Contact Form

Registered Office
ABS Towers,Old Padra Road, Vadodara - 390 007.Gujarat

Customer satisfaction rating
57%
Complaints
383
Pending
18
Resolved
212
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Good news! We have a good connection with the company and they're good at resolving user complaints.

INOX Leisure / INOXMovies.com related photos (71)

INOX Leisure / INOXMovies.com Complaints & Reviews

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Inox Leisure / Inoxmovies.com — burn the stage ticket booking

 HiIsHere1 on Nov 14, 2018
Although we have been informed that we will be getting the ticket booking facility for Burn the Stage : the movie, which comes out on the 15th of November . We have not got any information yet on the movie, and it is disappointing a large amount of people have been waiting for these dates to be announced. I request you tell us the dates and timings immediately....
Complaint comments  Read comments Complaint category Cinema

Inox Leisure / Inoxmovies.com — burn the stage

 Roopa Manda on Nov 14, 2018
It was posted that you were going to release burn the stage movie. Please do release it in many location. It will surely do well than many other so so movies. Many lakhs of people are waiting for it. Please do release it in Hyderabad. U will be shocked to see the whole tickets getting sold out in seconds. Please consider this. It's a dream of Indian fans of BTS....
Complaint comments  Read comments Complaint category Cinema

Inox Leisure / Inoxmovies.com — regarding burn the stage the movie

 Shreyaprasad Kalagadda on Nov 13, 2018
We've observed that burn the stage the movie will be screening from 15th of november. The same was mentioned in the official bts site, www.burnthestagethemovie.com
Pre-booking is supposed to be open from 5th of november but it still shows 'coming soon ' and in the official inox site there is no information regarding the movie. We aren't sure if the movie will be screening here or not. It is an important movie for all the fans and definitely people will be there to watch the movie. Please don't consider it as a joke and update the details as soon as possible. Thank you....
Complaint comments  Read comments Complaint category Cinema

Inox Leisure / Inoxmovies.com — cold drink and food

 reddiwal.abhishek on Nov 11, 2018
I don't know why you are forcing to us keep our food and drink out side on behalf of our safety... You are serving food inside your premises... This is not safe for us... If you have legal right ten tell us otherwise i will go through consumer court. I visited your cinema hall at nagpur they keepmy 500rs food n drink out side without any proper notice....
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Inox Leisure / Inoxmovies.com — refund for wrong ticket needed

 Subha Venu Kuttan on Nov 10, 2018
I bought 9 ticket for thugs of hindostan on 9/11/18. I wanted tickets for 8 pm show which was on 10/11/18 but i got the 8 am ticket. I want a refund. I also searched the website for refund but there was no way to get it. Its my humble request to refund atleast 50% of the money. Please consider as i booked another tickets for the same day. Also to tell i payed by net banking and the amount was of 1830 rs. As i booked 9 tickets....
Complaint comments  Read comments Complaint category Cinema

Inox Leisure / Inoxmovies.com — online booking of tickets and show cancelled by cinema

 280989 on Nov 9, 2018
I booked two tickets of TOH in inox pink square rajapark Jaipur. the transaction was successful.I got a call from cinema that the show has been cancelled and if you want to visit for the same movie same day, you will have to pay again.I again pay the money and have not received the refund yet.

THIS IS NOT A GOOD SERVICE.

My contact number [protected]...
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Inox Leisure / Inoxmovies.com — ladies washroom

 Pooja M Patel on Nov 9, 2018
Inox cinema surat has unusable washroom and i’m facing this problem for 3rd time. I ve already given complaint to in charge here but he could not resolve problem in 2 hours also n could not use washroom in intervals. I ve taken seat in insignia that costs me 650 rs per seat and i ve paid for entire row still no service. Not expected from inox. Inox is deteriorating the standards....
Complaint comments  Read comments Complaint category Cinema

Inox Leisure / Inoxmovies.com — complaint regarding cold drinks quantity it is forced to my child to bring large cold drinks

 Mahendra Mohan Srivastava on Nov 8, 2018
Dear manager,
I am your regular customer and regular take snacks from your refuel counter but now today i am very upset that weather is cold today and my son want a cold drinks from your refuel counter. He want to buy small glass of cold drink but your staff force him to purchase larger cold drink when i ask that you have small glass also then why you are not given cold drink on it then he replies that they are giving small cold drinks in only combo. I have purchased one cold drink and one popcorn in rs 420/- my bill no is 1039f26257 time 5:26 p. M. And date[protected]. I will request to...
Complaint comments  Read comments Complaint category Food

Inox Leisure / Inoxmovies.com — bts movie

 R SUMITHRA on Nov 3, 2018
This is not a complaint, but a request about screening the documentary bts - burn the stage in the inox theatre in madurai too. I have seen that you are screening the movie in chennai, but some of us fans cannot travel all the way to chennai to see the movie. Madurai has a lot of bts fans too and we would be very happy if you could screen the movie here....
Complaint comments  Read comments [1]Complaint category Cinema

Inox Leisure / Inoxmovies.com — misbehaviour of staff

 srijanikitty on Nov 1, 2018
On the 31st of october 2018, i went to watch badhai ho (11:50 show) at the inox liluah. During the frisking, i was asked to leave my water bottle behind. On reminding them that the sc has passed the judgement that permits people to carry water to the multiplex, i was informed, "inox doesn't follow that rule". I requested the concerned person to show me the rule. The manager was promptly called who arrived and told me it was his rule and it's not necessary that every rule has to be written down. Very politely i asked him to say that in camera or give it to me in writing so that i have the proof but...
Complaint comments  Read comments Complaint category Other

Inox Leisure / Inoxmovies.com — misleading customers

 Swapneel Gupta on Oct 31, 2018
I went to inox liluah on 31st october for watching goosebumps at 10.25 pm
While booking ticket i enquired for a combo. Where the person told me for a tub and 2 cold drink
I asked for a single. Popcorn and cold drink combo to which he said you have to go to the hall
When i asked him to call the manager he told me that combo is available

Why are your people. Mis guiding people and not giving complete information

Same issue i faced at hind inox

If u want. I can give you name of both multiplexes. Managaers

Pls write...
Complaint comments  Read comments Complaint category Cinema

Inox Leisure / Inoxmovies.com — hawking in the movie hall

 Lokesh Waghela on Oct 28, 2018
Dear all educated indians,
Are you guys sure what u are doing by allowing selling food/ hawking in the theater during intermission.
Suppose some one does not want to buy food for their child, then your person tempts our children, and they cry for the junk u guys want to push.
Nothing less than evil.
Just think... Think...
A family comes to a movie for relaxing and we wind up saying no to at least 10 hawkers.
Feels like a circus....
Complaint comments  Read comments Complaint category Cinema

Inox Leisure / Inoxmovies.com — selling food combo compulsory

 pathiik shah on Oct 26, 2018
In anand inox i go for movie bazaar on 26th oct 2018 10:15 pm show, during booking they are saying that ticket price is 230 with combo and it is compulsory or else book your tickets online, the actual price is 150 rs only, but why they are selling combo compulsory it should be an optional, u can't force customer to take a combo and u also can't say like this that u buy at 230 ra from here or else book online. This is the way u treat your customer. I'm not tolerate this thing. If u can't resolve this then i will go in consumer court....
Complaint comments  Read comments Complaint category Cinema

Inox Leisure / Inoxmovies.com — transaction failed but amount is debited

 Sureenz on Oct 25, 2018
I've booked two tickets for 96 movie. Account is debited but i got a message like "we regret that your transaction is cancelled, auto refund will be initialized and your money will be refunded in 10 working days". And again i booked the same two seats for the same movie, transaction was successful. But for the first booking debited amount is not still refunded to my account. The given no. Of days was exceeded...
Complaint comments  Read comments Complaint category Cinema

Inox Leisure / Inoxmovies.com — bts - burn the stage

 Neha Partha on Oct 22, 2018
This is not exactly a complaint but i'm requesting for you to show the documentary bts - burn the stage in chennai too. I have seen that you are going to release it in your theatres in india in places such as mumbai, pune, delhi etc. Please include chennai too! Bts has a large fanbase that are looking forward to this movie and we would love to watch it in your beautiful theatres in south india too!...
Complaint comments  Read comments [1]Complaint category Cinema

Inox Leisure / Inoxmovies.com — broken seat - refund tkt amt

 Murali Balan on Oct 22, 2018
My family had booked 4 rkts for movie andhadhun on 17/10/18 10.30 pm show screen 1 at inox ghatkopar, mumbai from bookmyshow site. Seat no. B7 to b10. I was surprised to see that seat no. B9 had no back rest n was broken. I m very unhappy with such a experience.
I demand that inox should refund my tkt amount.

Murali
[protected]...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Inox Leisure / Inoxmovies.com — security guard woman misbehaviour

 Mousumi18 on Oct 20, 2018
The lady security guard at the duty from evening to night misbehaves and humiliates me every time. She gives sarcastic comments and insults me. She doesn't let me show my bag, she snatches the bag and puts her hand in each and every stuff of mine. I really feel disgusted and humiliated. People do their duty but this lady doesn't check other's bag properly and snatches my bag every time she sees it. I don't like digging her hand into my purse. She should immediately be fired. This insult is intolerable. I got to quest inox for movie from a long time. This lady's behaviour had led to a lot of anxiety...
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Inox Leisure / Inoxmovies.com — tickets

 chetana bhovi on Oct 19, 2018
The tickets we wanted were for 5:55 pm ‘ s show. But there was a mistake by the person of inbox and we were given the tickets for 2:20 pm ‘ s show. Now they say the money can’t be refunded nor new tickets. This is a serious issue.!! And disgusting 😡 this has happened in inbox belgaum. And what can we do?? The staff here is really careless....
Complaint comments  Read comments [1]Complaint category Cinema

Inox Leisure / Inoxmovies.com — security drink & sexually harassment to my wife

 Sampatjadhav on Oct 17, 2018
Dear sir some days back we went to innox to see picture with my family at nashik near bhodle nagar ur security mr arjun nimbalkar was drunk & started touching my wife's private parts as i told hum to call female society he started arguing with us giving threatening after picture finish he called some gundas & looted me my money & mobile of life co so sir please take strict action against him as soon as posible as i am regular visitor of innox thanks & regards...
Complaint comments  Read comments Complaint category Sexual Abuse

Inox Leisure / Inoxmovies.com — vizag chitralaya. no air condition at all

 Bhanu Kovvali on Oct 16, 2018
Went to vizag chitralaya to watch aravinda sametha veera raghava reddy a telugu movie at screen 1, 7.25 pm show. No air condition inside the theatre. Not of inox standard theatre. I advise to remove this theatre from the list of inox brand. Inox brand gets spoiled. The tissues supplied with food are very poor in quality. We ordered grilled sandwich. They issued without chips around which tasted bitter too. Costing @ 100 but quality is worthless. Mainly my complaint is aircondition. Though i complained the manager, he did nothing for the betterment. Useless theatre chitralaya inox....
Complaint comments  Read comments Complaint category Cinema

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