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INOX Leisure / INOXMovies.com Complaints & Reviews

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Updated: Feb 4, 2025

Complaints 1208

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629

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Good! INOX Leisure / INOXMovies.com values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that INOX Leisure / INOXMovies.com step up their efforts to fully resolve all complaints 👍

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Recliners defective

Gant misbehaved with us and filed

Ad experience at Inox Garuda mall , Yelahanka from Inox security manager @13:30HRS

No Ramps for physically handicaps in INOX CENTRO mysore

Delay show time

Most useful reviews

night vision cctv camera installed in inox lucknow theatre

Force to buy full ticket for 3 year child

Cancellation of Movie Ticket

charging money for 3D glasses and not returning the deposit amount on returning the glasses.

popcorn is making compulsory with tickets and do not received

compulsory to buy combo meal along with movie tickets at inox

Featured stories

Refund ticket amount for cinema

Food was not delivered

INOX Leisure / INOXMovies.com reviews & complaints(1208)

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Address: INOX Royal Heritage Mall, NIBM Ext, Pune

I hope you're doing well. I'm reaching out to express my disappointment about a scene that was removed from Pushpa 2.

As a devoted fan of the movie, I was excited to watch the full version, expecting to experience all of its scenes. However, after watching the film on Netflix, I noticed that a particular scene was missing, which was quite disheartening. The differences were apparent, and it affected my overall viewing experience.br...

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Address: Unit No. 15, Sgbl Square, Puri Ghat, Town Hall Rd, Choudhury Bazar, Rajabagicha, Cuttack, Odisha

Please add Yeh jawani hai deewani show in inox sgbl mall, Cuttack, at 9.35 A.M on Sunday 12th January 2025. It was there in schedule when I checked yesterday (Thursday), But when I checked today it wasn't there. PLS ADD IT IF POSSIBLE...

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I had paid Rs 1217 twice at Inox, The Marina Mall, Chennai on 1 june 2023 using my Axis bank credit card.

The employees there told me that my payment has failed first time but that amount was debited as per my credit card statement. (Screenshot attached below)

I spoke to the Axis bank manager and there I have been told to contact PVR INOX coustomer care... and After that I emailed them and still my issue did...

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Address: Pheonix Mall of Millenium, Wakad

I am currently watching a movie Longlegs(English) in Screen 10- in Inox, Pheonix Mall of Millenium, Wakad, Pune and subtitles is missing. Can you please make sure that the same is on so it's easier to read...

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Address: Alto porvorim, Bardez-Goa.

I have booked 2 tickets using inox website inoxmovies.com on 13.07.2024 for movie Deadpool & Wolverine for show at inox porvorim on 27.07.2024 fir 9:15am show. Amount of rs. 554 got deducted from my account when i did transaction using Google pay central bank account but on successful transaction i haven't received any ticket or confirmation mail. When i checked other options to regenerate ticket i didn't find any such option.
Kindly...

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Address: Raghuleela Mall, Vashi, Navi Mumbai

We booked three tickets for Maharaja (Tamil) Movie at Raghuleela Mall's INOX Movies situated in Vashi, Navi Mumbai which was to be screened at 11:05 am. The Show was repetitive delayed by 5-10 minutes again and again till the main staff comes and say the show is cancelled after 1 hour of waiting. Earlier the reason he said, there is a problem parsing the second half of the movie. Later, he comes and says first of the movie is corrupt and...

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Address: Delhi Pacific Mall Jasola, Near Jasola Apollo Metro Station, New Delhi, 110025

Website: Bookmyshow

There were 2 issues that I want to complaint about -

1. I had gone to Inox Movies where I was unknowingly charged 350 Rs. twice or the Popcorn and Coke separately as you can see in the image below. Also, I was not told of the Rs. 40 Add-on charge that was taken from me without telling me about the fact that it was an Add-on Charge. It is a sheer case of fooling the customer and lying about the Charges of the products.

2. The Customer Service Executive who had brought a Menu slip at our seat during watching the movie did not have a Price Tag written against it. Therefore, before ordering the item, I was not aware of the price of the Popcorn and Coke that I ordered. And I dont believe that they both could be of Rs. 350 each. Therefore, I was incorrectly charged two times.

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INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

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Dear Team,

I had in this month via inox app at Inox, Shoba City, Thrissur, Kerala. Did the payment via gpay, amount got deducted from my account but didn't get tickets of any receipt of the transaction.

Kindly help me with the refund of the same for these two transactions. Please find attached payment details for your reference.

Date: 14-Apr-2024. UPI Transaction ID:[protected]
Date: 05-Apr-2024. UPI Transaction ID:[protected]

--
Regards,
Rakesh

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

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Address: Inox city centre Mall Patna

I lost my money 1500/- over there...Inox cleaning staff stole my money over there...and the security manager of this theatre tried to hide this incident...

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The money was supposed to be returned within 24 hours but it took 20 days. The money has not been returned. VR Mall Dumas, Surat has been paid twice. Your manager over there denying to look into this matter. Kindly return my money Rs. 1360/-. I am attaching my transaction ID....

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Address: Mall de goa inox

Worst and pathetic staff they just lie and con people thats it...

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Address: Kolkata

I am sorry to say about this but the fooding price is too high... please subsidies the food rates, as many people can't afford... your prices are too high for the middle class... please look into it...
Thanks and regards
Komal Darnal
Kolkata...

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Address: Kalyan Metro Mall, Kalyan, Maharashtra

Inox kalyan metro mall delayed screening of shaitaan movie on 15th march 2024. 7:30 show. Show started at 7:52. Delay of 22 minutes....

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Address: Kalyan Metro Mall, Kalyan, Maharashtra

Inox in Kalyan Metro mall is very poorly maintained. Seats are broken. My seat was inclined downwards and could not seat properly. Seat numbers are not clearly visible and it makes finding seat difficult. Everyone was confused about the seat numbers. Row number and name on staircase are not clearly visible. Very unhappy with seats quality and not as per maintained standards of inox. I have complained about this a year back qnd complaining...

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The money was supposed to be returned within 24 hours but it took 2 days. The money has not been returned. Inox 36, Raipur has been paid twice. Your manager Mr. Sourabh denying to look into this matter. His phone no. is [protected]. Kindly return my money Rs. 220/-. I am attaching my transaction ID. It is also provided to Mr. Sourabh....

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As i have booked the tickets on 02/03/2024 in inox cinemas, the payment was successful but tickets have not been booked.It's been 10 days but till money have not refund.So kindly look into it and reply to me.
iam attaching the proof of payment....

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The INOX at Rcity mall Screen no. 7 and Screen no. 6 have defective recliners. The recliner don’t work as expected but INOX charges a bomb for such defective seats. No one was there to help regarding this during the movie....

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Address: INOX garden Galleria Mall Raebareli road

Website: Gant misbehaved with us and filed

The security that remains in front of the gate is reduced by our hands due to a little dust in the body of the car's Parsi making machine.After that, he behaved very rudely with us and asked for a fine of Rs 12, 000. After that we were stopped for half an hour.At last a fine of Rs 1000 was paid, after which we could not watch this movie and came away.We go to the movies several times a month...

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Address: Inox cinemas,Marina Mall,Chennai

As on Sunday night around 7.45pm myself and my family planned to watch a malayalam movie Premalu in Inox theatre, Marina Mall, Omr, Chennai.But when we reached the theatre, one of our seat CL16 was occupied by another man.He too had the same ticket number CL16. This was our unfortunate situation and very irritating that none o[censored]s willing to give our seat.So, I would like to have a refund or some compensation according to your company policy.Kindly...

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Address: Inox Bund Garden,Pune

My seat isn't clean and speakers aren't good here what to do like i didn't expect this from inox I want full refund now contact on my Gmail [protected]@gmail.com...

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