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INOX Leisure / INOXMovies.com Complaints & Reviews

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Updated: Jan 10, 2025
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INOX Leisure / INOXMovies.com reviews & complaints(1206)

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S
sayeena
from Cuttack, Odisha
Jan 10, 2025
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Request to reschedule the show timing

Address: Unit No. 15, Sgbl Square, Puri Ghat, Town Hall Rd, Choudhury Bazar, Rajabagicha, Cuttack, Odisha

Please add Yeh jawani hai deewani show in inox sgbl mall, Cuttack, at 9.35 A.M on Sunday 12th January 2025. It was there in schedule when I checked yesterday (Thursday), But when I checked today it wasn't there. PLS ADD IT IF POSSIBLE...
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ShaifaliN
Jul 28, 2024
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Subtitles Missing

Address: Pheonix Mall of Millenium, Wakad

I am currently watching a movie Longlegs(English) in Screen 10- in Inox, Pheonix Mall of Millenium, Wakad, Pune and subtitles is missing. Can you please make sure that the same is on so it's easier to read...
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Abhijit Raul
Jul 13, 2024
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Movie ticket not booked

Address: Alto porvorim, Bardez-Goa.

I have booked 2 tickets using inox website inoxmovies.com on 13.07.2024 for movie Deadpool & Wolverine for show at inox porvorim on 27.07.2024 fir 9:15am show. Amount of rs. 554 got deducted from my account when i did transaction using Google pay central bank account but on successful transaction i haven't received any ticket or confirmation mail. When i checked other options to regenerate ticket i didn't find any such option.
Kindly...
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Vigneswaran Ganesh
Jun 14, 2024
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Cancelled show without refund

Address: Raghuleela Mall, Vashi, Navi Mumbai

We booked three tickets for Maharaja (Tamil) Movie at Raghuleela Mall's INOX Movies situated in Vashi, Navi Mumbai which was to be screened at 11:05 am. The Show was repetitive delayed by 5-10 minutes again and again till the main staff comes and say the show is cancelled after 1 hour of waiting. Earlier the reason he said, there is a problem parsing the second half of the movie. Later, he comes and says first of the movie is corrupt and...
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[email protected]
May 21, 2024
May 21, 2024
This thread was updated on May 21, 2024
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Address: Delhi Pacific Mall Jasola, Near Jasola Apollo Metro Station, New Delhi, 110025
Website: Bookmyshow

There were 2 issues that I want to complaint about -

1. I had gone to Inox Movies where I was unknowingly charged 350 Rs. twice or the Popcorn and Coke separately as you can see in the image below. Also, I was not told of the Rs. 40 Add-on charge that was taken from me without telling me about the fact that it was an Add-on Charge. It is a sheer case of fooling the customer and lying about the Charges of the products.

2. The Customer Service Executive who had brought a Menu slip at our seat during watching the movie did not have a Price Tag written against it. Therefore, before ordering the item, I was not aware of the price of the Popcorn and Coke that I ordered. And I dont believe that they both could be of Rs. 350 each. Therefore, I was incorrectly charged two times.
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INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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    E
    Eakesh
    Apr 20, 2024
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    Dear Team,

    I had in this month via inox app at Inox, Shoba City, Thrissur, Kerala. Did the payment via gpay, amount got deducted from my account but didn't get tickets of any receipt of the transaction.

    Kindly help me with the refund of the same for these two transactions. Please find attached payment details for your reference.

    Date: 14-Apr-2024. UPI Transaction ID:[protected]
    Date: 05-Apr-2024. UPI Transaction ID:[protected]

    --
    Regards,
    Rakesh
    INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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      @purnimasingh143
      from Patna, Bihar
      Apr 7, 2024
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      In this movie theatre I lost my money

      Address: Inox city centre Mall Patna

      I lost my money 1500/- over there...Inox cleaning staff stole my money over there...and the security manager of this theatre tried to hide this incident...
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      Harsh Vardhan Jorwal
      Mar 30, 2024
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      Money not refunded yet

      The money was supposed to be returned within 24 hours but it took 20 days. The money has not been returned. VR Mall Dumas, Surat has been paid twice. Your manager over there denying to look into this matter. Kindly return my money Rs. 1360/-. I am attaching my transaction ID....
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      D
      Drishti7011
      from Delhi, Delhi
      Mar 18, 2024
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      Behaviour and information issue

      Address: Mall de goa inox

      Worst and pathetic staff they just lie and con people thats it...
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      G
      Gangtok
      from Gangtok, Sikkim
      Mar 16, 2024
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      About fooding

      Address: Kolkata

      I am sorry to say about this but the fooding price is too high... please subsidies the food rates, as many people can't afford... your prices are too high for the middle class... please look into it...
      Thanks and regards
      Komal Darnal
      Kolkata...
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      S
      Swapnilshivtarkar
      Mar 15, 2024
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      Delayed movie screening

      Address: Kalyan Metro Mall, Kalyan, Maharashtra

      Inox kalyan metro mall delayed screening of shaitaan movie on 15th march 2024. 7:30 show. Show started at 7:52. Delay of 22 minutes....
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      S
      Swapnilshivtarkar
      Mar 15, 2024
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      Poorly maintained theatre

      Address: Kalyan Metro Mall, Kalyan, Maharashtra

      Inox in Kalyan Metro mall is very poorly maintained. Seats are broken. My seat was inclined downwards and could not seat properly. Seat numbers are not clearly visible and it makes finding seat difficult. Everyone was confused about the seat numbers. Row number and name on staircase are not clearly visible. Very unhappy with seats quality and not as per maintained standards of inox. I have complained about this a year back qnd complaining...
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      N
      noth
      Mar 15, 2024
      Apr 10, 2024
      This thread was updated on Apr 10, 2024
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      Money not returned

      The money was supposed to be returned within 24 hours but it took 2 days. The money has not been returned. Inox 36, Raipur has been paid twice. Your manager Mr. Sourabh denying to look into this matter. His phone no. is [protected]. Kindly return my money Rs. 220/-. I am attaching my transaction ID. It is also provided to Mr. Sourabh....
      +1 photos
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      S
      Sharukh hussain55
      from Chennai, Tamil Nadu
      Mar 14, 2024
      Mar 24, 2024
      This thread was updated on Mar 24, 2024
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      Money got debited but ticket not booked

      As i have booked the tickets on 02/03/2024 in inox cinemas, the payment was successful but tickets have not been booked.It's been 10 days but till money have not refund.So kindly look into it and reply to me.
      iam attaching the proof of payment....
      +1 photos
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      K
      Kavya Mohanakumaran
      from Mumbai, Maharashtra
      Mar 11, 2024
      Mar 12, 2024
      This thread was updated on Mar 12, 2024
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      Recliners defective

      The INOX at Rcity mall Screen no. 7 and Screen no. 6 have defective recliners. The recliner don’t work as expected but INOX charges a bomb for such defective seats. No one was there to help regarding this during the movie....
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      R
      Raijuddin
      Mar 8, 2024
      Mar 9, 2024
      This thread was updated on Mar 9, 2024
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      Gant misbehaved with us and filed

      Address: INOX garden Galleria Mall Raebareli road
      Website: Gant misbehaved with us and filed

      The security that remains in front of the gate is reduced by our hands due to a little dust in the body of the car's Parsi making machine.After that, he behaved very rudely with us and asked for a fine of Rs 12, 000. After that we were stopped for half an hour.At last a fine of Rs 1000 was paid, after which we could not watch this movie and came away.We go to the movies several times a month...
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      R
      Reshma Vivek
      from Chennai, Tamil Nadu
      Feb 25, 2024
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      My theatre seat is shared by another person

      Address: Inox cinemas,Marina Mall,Chennai

      As on Sunday night around 7.45pm myself and my family planned to watch a malayalam movie Premalu in Inox theatre, Marina Mall, Omr, Chennai.But when we reached the theatre, one of our seat CL16 was occupied by another man.He too had the same ticket number CL16. This was our unfortunate situation and very irritating that none o[censored]s willing to give our seat.So, I would like to have a refund or some compensation according to your company policy.Kindly...
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      G
      [email protected]
      Feb 25, 2024
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      Seats and theatre

      Address: Inox Bund Garden,Pune

      My seat isn't clean and speakers aren't good here what to do like i didn't expect this from inox I want full refund now contact on my Gmail [protected]@gmail.com...
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      S
      Shajahankm
      Feb 23, 2024
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      Complaint Regarding Show Cancellation and Irresponsible Service at S Mall, main road, Sira Gate, Tumakuru

      Address: S Mall, main road, Sira Gate, Tumakuru , Karanataka

      Dear Inox Customer Care,

      I am writing to express my extreme disappointment and frustration with the service provided by Inox, specifically regarding a recent incident at your theatre.

      On[protected], my family and I made plans to watch a movie at your theatre. We had initially planned to attend the 9:30 PM show, but due to unforeseen circumstances, we opted for the 10:30 PM show, which was introduced by Inox....
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      ashok sampat
      from Mumbai, Maharashtra
      Feb 20, 2024
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      Ticket pricing

      I went to watch gujrati movie itta kitta in showtime 8.15 p.M. On 14.02.24 at inox raghuleela, kandiali-west, mumbai 400067 with two of my family members. The ticket price shown online in computer was rs.112/= per ticket. However, when i went to theatre the price told to me was that now the ticket price for first two rows from screen are rs.130/= per ticket and rs.150/= per ticket for rest of the rows. I paid rs.130/= per ticket for three...
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