[Resolved] Inox Movies, Magrath Road, Garuda Mall — Cancellation of Ticket | |||
Dear Sir, I had booked a movie ticket online at INOX Garuda mall for 15/09/2010 2:20 PM show , ( Ticket Confirmation No:217994 ). For personal reasons, I wouldn't be able to watch the movie on the specified date and I wanted to cancel the ticket. As I didn't find any option in their website, I called up the customer care number and informed. the person spoke to me in a rude manner and rejected all my requests saying that no such option being provided by them. He argued with me over phone about 10-15 minutes and cut the phone. I lost my money for nothing. It is so ridiculous that they are doing this to customers,. Please take action against them for not to repeat the same with customers. Thanks and Regards, Vinod B Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
In all theaters this is the sam situation.. No one is having option of ticket cancellation..
Reply
Please consider this complaint as " invalid " . Issue resolved . Even though there is no such option to cancel online tickets, taking into consider few objectives and find them reasonable, they will help us in alternative ways.
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