[Resolved]  Inox — Unprofessional and dirty service and products

I have had a similar experience on 10th April 2011 at INOX - Mantri Mall, Bangalore. The AC if switched on at all - was probably only in the initial part of the movie. I was sweating profusely - and went in and complained to the manager. I told them that they are probably switching off the AC to save on Power costs. The manager denied it and said that the AC was under the control of Mantri Mall - on my second complaint, they do have seemed to switch on the AC - but the theatre was already so hot, that I walked out of the movie before it ended I am examining the feasibility of a consumer forum complaint. It's a tragedy that a good brand goes out to rip-off its customers by cost cutting measures that actually cut into their brand value. Can't understand what kind of top management they have - they either must be having poor ethics or poor oversight or both ?? Our family for one will never to to a INOX theatre again. So far I haven't experienced this with PVR - but who knows? The one-off theatres in the past used to switch off the AC somewhere in the middle after the movie plot was well developed - and everyone was too engrossed in the movie to either notice the slow warming up of the theater and/or enjoying the movie too much to take a pause to go and complaint. And of course - most people do complaint in any event - and just quietly take the bad treatment dished out by these brands.