[Resolved]  Iob Bank — Lost money in ATM transaction

Address:

Hyderabad, Andhra Pradesh

I am lavanya,a customer of ICICI bank with account no[protected].I had done an IOB Bank ATM transaction on 17th march(amt-3300) .I got a message processing the transaction,and it was for very long time.After some time i got a message saying unable to process the transaction.I din't get the money and receipt also.After that, to check the balance i did another transaction for balance enquiry but it also showed unable to process the transaction.After that the ATM also was out of order..When i filed a complaint regarding this issue,I was informed that i had done my money transaction successfully.I lost my money ..It was not refunded.Please kindly help me regarding this issue.