Irctc — Bad response of irctc.co.in

Hi,

This is regarding the unusual response of the irctc.co.in web site of Indian Railways. Although this issue is already known to everyone, but no one is taking any action regarding to it.
The tatkal facility on this website is very disappointing. One can't book a ticket Online for tatkal. This gives good inspiration to the railway ticket agents which are asking for high rates for each ticket. This will be a good example for Black money, i think.
Some time back i tried to book a tatkal ticket from this site, it showed available tickets but the process could not be completed, and was ending every time with an error while opting for payments. I repeated the process around 5-6 times. While some other times the site doesnt open at all between 8AM to 9AM.
The site being the only mode of booking Online railway tatkal Tickets, every common man is suffering from this issue.
The problem is just to do an in-depth test of the site to improve its performance. I being a s/w engg assume that there not any too big problem with the site and it could be fixed easily, if irctc tries to work over it.
Although the issue is not unknown to anyone but it needs to be worked over. Flight rates are rising high everyday. So railways is the only way to travel for a common man and the one can't afford such a high rate asked by the agents to provide the tickets.

Please look into the issue asap and improve the performance of the site IRCTC.CO.IN
Many thanks in advance.

nishant.[protected]@gmail.com