[Resolved]  Irctc — Double payment for a single E-ticket

Address:North 24 Parganas, West Bengal

Double payment has been done for a single railway reservation e-ticket.Payment has been done on SBIONLINE.Transaction ID: - [protected]IG19292590 Transfer to [protected]SBI IRCTC collect & another Transaction ID:- [protected]IG19293965 Transfer to [protected] SBI IRCTC collect for the Reservation of e-ticket PNR No.[protected],Booking Date 30th March 2010 06:36:17PM,Date of journey
04.April-2010.Train No. &Name:-3145/RADHIKAPUR EXP.
Passenger name AGE SEX
SABIN MAJUMDER 42YRS M
JAYANTI MAJUMDER 30YRS F
SUSMITA MAJUMDER 9YRS F
BELOW 5 YEARS
SRIJAK MAJUMDER 2YRS M
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Aug 13, 2020
Complaint marked as Resolved 
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I agree the complaint.Please take necessary action to return my money.
Hi,
I purchased a railway Ticket by Debit Card through the net. During payment, an error in the net occurred but the money already had been deducted as follows:

1 Jun 2017 POS 532676XXXXXX9547 Justdial.com POS DEBIT 575073 21 Jun 2017 879.85 49, 636.59
21 Jun 2017 POS 532676XXXXXX9547 Justdial.com POS DEBIT 519720 21 Jun 2017 879.85 50, 516.44
Complaint has been set up then and then to care @irctct.co.in and requested for money transfer but no money returned but said to ref [IRCTC #6131134]…..Double payment made… for future correspondence.
The particulars are as follows:
Transaction ID : [protected] PNR No. : [protected] Train No. & Name : 12346 / SARAIGHAT EXP
Date of Booking : 21-Jun-2017 Class : THIRD AC Quota : GENERAL
Date of Journey : 30-Jul-2017 From : GHY To : HWH
Boarding At : GHY Date Of Boarding : 30-Jul-2017 Reservation Upto : HWH
Scheduled Departure : 12:30 Hrs Insurance (No. of Psng) : 1

Name Age Gender Status Coach Seat / Berth / WL No
1 H P ROYCHOUDY 75 Male CNF B1 9

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