[Resolved] Irctc — No Refund for e-Ticket cancellation (Cancel the tickets before 24 hours of journey) | |
Sir/Ma’am I would like to share my bad experience with IRCTC (online ticket booking website). I have booked my tickets against PNR [protected] on 23rd December, 2008 but after a day on 25th Dec, 2008 I tried to cancel my tickets with immediate effect & sent a mail on [protected]@irctc.co.in as suggest by an executive on phone. ----- Original Message ----- From: Deepak Kapoor To: [protected]@irctc.co.in Cc: [protected]@irctc.co.in Sent: Thursday, December 25, 2008 10:53 PM Subject: Ticket Cancellation-PNR [protected] After my requesting mail for cancellation of tickets, they replied in mention below text. “Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we are forwarding your case to railways for the TDR process. Railways check all the matters and decide what amount should be refunded and this all process takes 90 days or more. Once the railways refunded your amount, we will credited to your same account. Regards. PANKAJ DHIMAN [protected]@irctc.co.in www.irctc.co.in In the reference of above mail ...i asked them ... Why should i go for TDR processing when i am using your service within all deadlines and have cancelled the tickets before 24hours? Do you have any such provision in your website that before 24 hours, tickets can not be cancle? Please reply. NOW I AM SENDING THEM LOT OF MAILS WITH SAME QUERY BUT I HAVE NO FEEDBACK ON THIS. WHICH SHOWS THAT THEY ARE RESPONSIBLE SOMEWHERE AND NOT READY TO WRITE ANYTHING IN WRITTEN KINDLY SUGGEST ME THE RIGHT WAY TO GET IT DONE ASAP. With Regards Deepak Kapoor [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
please cancel my e ticket PNR NO[protected] date 25/03/2009 manmad to Guwahati [ sl ]Rs 531
Reply
please refand my money cancel my eticket PNRno [protected] Transaction ID[protected] bording pune to lonavala date 27/04/09 class sl amount 41/-please refand
Cancelled Tickets History
Pnr Number [protected] Transaction ID [protected]
Train No 2792 Train Name PNBE SC EXP
From Station VARANASI JN(BSB) To Station SECUNDERAB JN(SC)
Date 01/6/2010
Class 3A
Boarding VARANASI JN(BSB)
Resv Upto SECUNDERABAD JN(SC)
Quota General
Booked By
Ticket Details
S# Name Age Sex Res-Status cancellationDate
1 Divya 24 Female Cancelled [protected]
Pnr Number [protected] Transaction ID [protected]
Train No 2792 Train Name PNBE SC EXP
From Station VARANASI JN(BSB) To Station SECUNDERAB JN(SC)
Date 01/6/2010
Class 3A
Boarding VARANASI JN(BSB)
Resv Upto SECUNDERABAD JN(SC)
Quota General
Booked By
Ticket Details
S# Name Age Sex Res-Status cancellationDate
1 Divya 24 Female Cancelled [protected]
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