[Resolved]  Irctc — Casual Approach for booking timings (Proof with screenshots)

I have been using this service for years now, but today I have witnessed this much casual approach frmo IRCTC end, that I felt posting this complaint early ni the morning at 5:15 AM.
Earlier I had booked tickets at 5 in the morninig .Today i wanted to book tickets for[protected], so i logon to irctc at 4:58 AM .For 2 mins, site was showing me booking timings from 5 Am to 11:30 PM, but the moment server got back after 5 AM, at the time of finding my trains, a new mesg window pooped out telling me that booking can only be done after 8:00 Hrs.Now this is what i call as casual approach.First they change booking timings and then they dont even consider displaying it to consumers.They dont even consider stop displaying the OLD TIMINGS...

I HAVE UPLOADED TWO SCREENSHOTS .1ST SHOWS LOGIN TIMINGS DISPLAYED ON IRCTC(i.e from 5 AM Onwards) AND 2ND SHOWS BOOKING TIMINGS FROM 8 AM ONWARDS, when I was trying to book tickets using my brothers ID.

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For people out there who still beleive booking timings are from 5 AM to 11:30 PM, dont get fooled by wrong mesg displayed on your IRCTC screen.In actual, it wil allow you to book ticket from 8AM onwards Only.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

What you have said is true to some extent. The train ticket booking timings is from 5am to 11:30 pm. This is only booking for normal tickets. if you have to book a ticket a ticket under tatkal scheme, then you have to wait till 8am. Though is not mentioned anywhere in the site. i am using the site from last three years and i have enough experience booking under tatkal scheme.
Irctc should correct its website and mention that etickets can be booked only after 8:am and tatkal iTickets are not possible because of new 2 days limit on it
Booking (I-ticket and E-ticket ) is allowed from 5.00 to 23.30 Hours
(Indian Standard Time) on all days including Sundays.
Greenwich Mean Time 23.30 and 18.00 Hours

Cancellation of E-ticket is allowed from 5.00 to 23.30 Hours
(Indian Standard Time) on all days including Sundays
(before chart preparation of the train).
Greenwich Mean Time 23.30 and 18.00 Hours

The above message is wrong and some people are unnecessarily waiting upto 5am to book under TATKAL. You should mention except TATKAL. otherwise it has become a miscommunication. please correct it.
All commitments made by IRCTC's seem to be fake as while E-Ticket booking it shows quick book cannot be possible between 8:00 - 9:00 AM.
Again it has opened gates for vendors / agents / brokers.

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