[Resolved]  Irctc — Please inform reason for 50% ticket charge TDR Refund (Transaction ID: [protected])

Dear Sir/Madam,
On 23rd Aug 2008 I filed a TDR from my IRCTC online account (User ID: s_240405). Train was late more than 3 hours. But after approving this TDR GGM refund only 50% of my ticket charge. But according to Railway Rules I should get 100% refund if the train was late more than 3hours. Please inform me what is the reason of 50% refund. I think it is a fault of Indian Railway. Please solve this problem and refund me 100% of ticket charge. Hope you will accommodate this request. An early reply will be appreciated.
TDR details are as Follows:
> PNR Number [protected]
> Booked On[protected]
> Transaction ID[protected]
> Ticket Type eticket
> Class3
> AInternet Service Charge Rs 20.00
> Date Of Journey 21/8/2008
> Ticket Charge Rs 1535.00
> Bank hdfcpg
> Total Rs 1555.00
> Train No2314
> Railway ZoneER
> From StationNEW DELHI(NDLS)IRCTC ZoneGroup General Manager-1/Eastern Zone (IRCTC) Kolkatta
> To StationSEALDAH(SDAH)QuotaGeneral

Ticket Details
Name Age Sex Coach SeatRes-Status
Santosh Ghosh 26 Male B30008 Booked

> Reason For TDR :Train Late More Than Three Hours.

> TDR Status :GGM Approved

> Reference No :ekt[protected]

> TDR Filing Date :23-Aug-2008

> Refund Status :Sent For Refund

> Refund Date :04-Jan-2009

> Refund Amount :Rs.767.00