[Resolved]  Irctc — Refund under process even after 4 months since TDR is filed

It is been almost 4 months since I filed TDR request for PNR [protected] and PNR [protected], but yet to get the refund.

As the train had changed it’s route on the journey day due to strike in Jharkhand (protest against naxal activities), we had to cancel the journey.

I called the Customer Care for many times, sent follow up mails to [protected]@irctc.co.in, but there’s no response.

Here are the TDR details:

#1:

PNR Number [protected]
Date Of Journey 31/5/2009

TDR Status : CCM Registered
Reference No : ekt[protected]
TDR Zone : ECO
TDR Filing Date : 01-Jun-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00


#2:

PNR Number [protected]
Date Of Journey 31/5/2009
TDR Status : CCM Registered
Reference No : ekt[protected]
TDR Zone : ECO
TDR Filing Date : 01-Jun-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

I appreciate if you do the needful.

Thanks in advance.
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Aug 14, 2020
Complaint marked as Resolved 
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consumer — TDR refund under process even after 4 months since TDR is filied

It is been almost 4 months since I filed TDR request for PNR [protected] and PNR [protected], but yet to get the refund.

As the train had changed it’s route on the journey day due to strike in Jharkhand (protest against naxal activities), we had to cancel the journey.

I called the Customer Care for many times, sent follow up mails to [protected]@irctc.co.in, but there’s no response.

Here are the TDR details:

#1:

PNR Number [protected]
Date Of Journey 31/5/2009

TDR Status : CCM Registered
Reference No : ekt[protected]
TDR Zone : ECO
TDR Filing Date : 01-Jun-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00


#2:

PNR Number [protected]
Date Of Journey 31/5/2009
TDR Status : CCM Registered
Reference No : ekt[protected]
TDR Zone : ECO
TDR Filing Date : 01-Jun-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

I appreciate if you do the needful.

Thanks in advance.
In my case, its not 4 months but, I have my TDR status the same and could not get the amount back.
To
IRCTC authorities
PNR No.[protected], Transaction I.D. [protected], e ticket SL class dated[protected] Train no. 2836
Krishnarajapuram, (KJM) to Rourkela (ROU)
Passenger NOT TRAVELLED TDR FIled on[protected]
"5 -1/2 months passed REFUND STILL NOT RECEIVED"inspite of several reminders & telephone calls
Please Help
C.Krishnamraju
Bangalore [protected]
RCTC authorities
PNR No.[protected], Transaction I.D. [protected], e ticket SL class dated[protected] Train no. 2836
Krishnarajapuram, (KJM) to Rourkela (ROU)
Passenger NOT TRAVELLED TDR FIled on[protected]
"5 -1/2 months passed REFUND STILL NOT RECEIVED"inspite of several reminders & telephone calls
Please Help
C.Krishnamraju
Bangalore [protected]
To
IRCTC authorities
PNR No.[protected], Transaction I.D. [protected], e ticket SL class dated[protected] Train no. 2836
Krishnarajapuram, (KJM) to Rourkela (ROU)
Passenger NOT TRAVELLED TDR FIled on[protected]
"5 -1/2 months passed REFUND STILL NOT RECEIVED"inspite of several reminders & telephone calls
Please Help
C.Krishnamraju
Bangalore [protected]
[protected]
Did you get the refund? Any updates?

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