[Resolved] Irctc — Amount was deducted for the Ticket that is not generated because of server problem from IRCTC end | |
Hi, While I was booking the Ticket using the IRCTC link, At the last page(i, e at the Payment txn), I got the error saying that the Communication problem and server issue. but the amout was deducted from my acct. I got the mail from IRCTC also ..pls find the below mail attached for the reference no [protected]. but till now the amount was not reversed to my acct. The Amount of Rs 335 has been deducted on 3rd June 2008 as part of Ticket charges and on Top of that Rs 11 deducted on 5th June 2008(as in my statement) as part of IRCTC charges has been debited from my Acct. So I am expecting a Total Rupees of 346 which need to be credited to my Acct by this IRCTC ppl. Hope you take prompt action and do the needful. Thanks, Madhu. [protected][protected][protected][protected] From: [protected]@irctc.co.in [mailto:[protected]@irctc.co.in] Sent: Tuesday, 3 June 2008 8:18 AM To: D.V., Madhusudhan Rao (BLR) Subject: Email From IRCTC Dear Customer, We deeply regret that this reservation (reference no.[protected]) requested by you did not materialize as the Communication Problem. Kindly retry the booking if you have not been able to complete your booking yet. We apologize for the inconvenience caused to you. If the amount was Debited from your Account, We shall be making the refund back to your account shortly and it will start reflecting in your bank statement in 3 to 4 working days. For any problem please contact us at[protected] / 23344787 / 23344773 / 23345800 / 23345500 or mail us at [protected]@irctc.co.in We will be glad to assist you in every way so that you do not have any inconvenience in future. We solicit your continued patronage to our services. Warm Regards, [protected]@irctc.co.in Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
i booked an e-ticket by 3202 LTT-Rajendranagar express on 08.05.09. for date of journey 09.06.09 f0r 4 adult and 2 child passengers for 3 A.C. class. Though an amont Rs 6300/- was debited from my SBI ATM, no ticket was generated.It is causinng me much worry and mental agony.Irequest you to kindly look into matter and either see the proper ticket is generated or money is refunded at the earliest.
Today I was trying to book the ticket from Ahmedabad to Jabalpur via Somnath express today 7th July, while booking the ticket amount around 369 was deducted from my bank account but could not get the ticket confirmation. After that I didn't get any message or mail etc from IRCTC. Please suggest or let me know when I will get my amount returned. My ID is rupendra99.
Ticket from –Ahmedabad to - Jabalpur
SBI A/c Transaction ID = IG08803044
My mail ID – [protected]@yahoo.co.in
Phone - [protected]
Ticket from –Ahmedabad to - Jabalpur
SBI A/c Transaction ID = IG08803044
My mail ID – [protected]@yahoo.co.in
Phone - [protected]
17%
Complaints
10798
Pending
0
Resolved
1834
+91 44 2530 0000
9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
Today I was trying to book the ticket from Delhi to Bhagalpur via vikramshila express today 21st April, while booking the ticket amount around 3483 was deducted from my bank account but could not get the ticket confirmation. After that I didn't get any message or mail etc from IRCTC. Please suggest or let me know when I will get my amount returned. My ID is Shahid22.