[Resolved]  Irctc — TTR giving wrong information and not allowing to travel

I had booked an AC Chair car ticket through IRCTC website (PNR [protected], transaction id:[protected]) on train no. 2075 (Jan Shathabdi) on 22/10/2008 from Ernakulam Jn to Trivandrum Central. At the time of booking the status was waiting list 7. On 22/10/2008, I approached the TTR of Coach C1 of train 2075 and checked the status of my ticket. He had some other travellers around him who wanted an upgrade from Second seating coaches. He made a motion of going through his sheets and told me that the ticket has been cancelled. I could not believe this since I had not cancelled the ticket. He was not ready to listen to me and very rudely said that he do not have the time to explain to me since he was seeing this situation everyday and asked me to get out of the train. I had no choice since the train was about to leave but to get out of the train. Subsequently I got a ticket in the Nethravati express and proceeded with the journey. Today when I checked the PNR status, I came to know that my ticket was allotted seat number 33 in Coach C1. I don't know the name of the TTR but I am sure you can easily locate it since he was the TTR on duty in Coach C1 of Train 2075 on 22/10/2008. I firmly believe that he had sold my seat to some passenger taking a bribe. Please investigate and arrange to refund my ticket cost of Rs.300.

Yours Faithfully,

Brijesh Vappala
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Aug 14, 2020
Complaint marked as Resolved 
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You could have called the customer service to get the update on your PNR Status. Now we can not change what has happened. Once you have not used your ticket you can very claim your money by filing a request in File TDR in irctc.co.in.

To know the procedure go through "File TDR procedure"

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