Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Irctc — TDR filed but irctc regretted to refund fair

drakhilesh

from Dehra Dun, Uttarakhand

Address:

Dehradun, Uttarakhand

I have booked 2nd AC Ticket with following particulars
Transaction ID: [protected], PNR No : [protected],Train No. & Name: 0386A/HW GAYA SPECIAL , Date of Journey:02-Apr-2010, Class: 2A ,
From: HARIDWAR JN(HW) To : LUCKNOW NR(LKO)
Distance: 0493 KM
Boarding : HARIDWAR JN(HW) Resv Upto: LUCKNOW NR(LKO) Quota: General
Scheduled Departure: 08:45* Total Fare : Rs 772.00 Adult: 1 Child: 0
SNO. Name Age Sex Concession Code Booking Status/Current Status
/ Coach No/ Seat No
1. Smt Kusum Rudra 50 Female /CONFIRM/ A1 / 0007/ LB

Passenger has not travelled due to train delayed more than 6 hours. I have filed TDR on April 3, 2010, after more than 2 months on 14th June, I have received mail from IRCTC saying that refund is not possible because as per records passenger has travelled on her allotted berth, which is wrong information and cheat with passenger. Kindly consider my request and try to give me justices so that I can get our full refund.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Pramod Balakrishnan

from Nashik, Maharashtra

I had booked sleeper class tickets for my daughter and her friend to train no. 12620 from madgaon to thane. The date of journey was on 12/04/2011. The train was late according to the net information. As per the net information we went to the station but the train already left.On that day itself I have filed TDR. The transaction ID [protected], PNR NO.[protected]. Reference no. ekt[protected]. I have checked the status of the TDR history that regretted to refund the amount. This is the mistake of the TTE for not sending the report to the authority. So kindly see this matter and do the needful.