[Resolved] IRCTC / Indian Railway — Block ID without any reason | |||
am using IRCTC service for online ticket booking since more than 5 year. My login ID is soheb_17. I am trying to use online service since last two day but it is now working. It shows either login ID or password is not correct. I have booked the ticket for my 9 family member from Ahmedabad to Delhi for 30.04.2011. Then i called customer care for asking the reason then i come to know that my ID is blocked by IRCTC stating reason that i had filed false TDR in March 2010. I had filed the TDR for late arrival of train more than 6 hour. As per me, this TDR is genuine and actual. I dont want any falls money from anywhere and How can anyone give implication now for the incidents happend before 1 year. Railway should react immediately after filiing of TDR and not now. It seems total inconvinience to customer. I have a full right to file a TDR and filling a TDR is not legally offen that will result in blocking of my ID without any prior intimation to customer. IRCTC or Indian railway should think twice before taking such type decision because they should know that customer will suffer due to this type of sudden decision. My family is coming to delhi in few day and i have not taken the print out then tell me how can this journey will possible, how can i come to know than my ID is blocked. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Sir, My name is jayson and i have registered on your site, but still 5days passed i didnot recevied the my password.
E-mail id - [protected]@yahoomail.com
Kindly do the needful at the earliest
with
Regards
B.Jayson
E-mail id - [protected]@yahoomail.com
Kindly do the needful at the earliest
with
Regards
B.Jayson
IRCTC / Indian Railway — REFUND OF UNUSED RAILWAY TICKET
Dear Sir/ Madam,I have booked Railway ticket through IRCTC for 08/01/2008, from Bilaspur to Nizamuddin in IIIrd A/C, vide PNR No. [protected]. On sheduled journey day I reached to bilaspur Railway station just one hour before, I came to know that train No 8237 is cancelled due to derailment of Goods train at Nagpur.
Immediately I have contacted my Delhi Office for cancellation of said ticket. It was not possible since recorded message was coming that chart is prepared. This was also a great experience that, once full train is cancelled how chart is prepared.
Since then I have contacted IRCTC n-numbers of time through e-mails/ and telephone, I got the reply that there is problem with Indian Railway and they not taking any interest.
I went to New Delhi Railway commercial office, they told me that I should not approched to Railway since I am the customer of IRCTC.
It is almost 7.5 months past I did not got money back.
Please help me or give some amiacable solution to whome I, can approch.
Regards,
Ram Swarup Dhasmana
E-99/A, raj Nagar Pt- II,
Near Negi Tent House,
Palam Colony
new Delhi 110 045
tele: 25365386, mob [protected]