[Resolved]  IRCTC Indian Railways — UNAUTHORIZED DEDUCTION FROM BANK ACCOUNT

Address:Bangalore, Karnataka

Today (14/06/2012) I have done an online transaction to purchase a ticket on12459 NDLSASR EXP from NEW DELHI to JALANDHAR CITY boarding on 14/07/2012 for ROHIT KUMAR. Unfortunately after the payment was made through CANARA payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.AS i tried again to book tickets but the same error came. due to which i have lost 812 rs . transaction id are [protected] and [protected].

This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount.

Expecting a reply as soon as possible.

Thanks and Regards,
Rangnath nagappa
Call me: [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

IRCTC INDIAN RAILWAY — Account opening problem

deficulties in opening a account
they not send password to my email in 2 month of time period

mail id[protected] [protected]@skips.in
username-------- ramesh300

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information