Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Irctc — Refund of Railway e-ticket

Debasis Sen

from Aurangabad, Maharashtra

Address:

South 24 Parganas, West Bengal

PNR no [protected] booked on 04/01/2010.Transaction ID [protected] class - 3A DoJ[protected] Train no 3112 Rly Zone - ER IRCTC Zone - GGM Kolkata.TDR file Date 11 Jan 2010 Forwarded to Rly on Jan 2010. Train was running late more than three hours.
Refund date 16 Jul 2010 Refund amount 0.00 Remarka - As per records party had travelled on the ticket.
But on the same day I stayed in a reputed Hotel at Patna on official tour and came back Kolkata on other day.
This is a serious remarks made by CCM Kolkata. Ihad faxed on 20 July with an appeal to Railway Dept. But no results till today. I want a CVC / CBI enquiry to resolve the problem - who is the actual culprit.Documentary proof at any time any cost can be forwarded in this regard.
DebasisSen
RailVihar
Kolkata
Mob - [protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

HARESH L SHAH

from Mumbai, Maharashtra

Railway E Ticket — REFUND OF RAILWAY TICKET

I HAVE BOOKED RAILWAY TICKET FOR TRAIN NO:2927 (VADODARA EXP) through IRCTC eTicketing Service having PNR NO:[protected] for journey dated[protected].This train was cancelled by railway and immediately I went to railway ticket window for refund of this ticket,I was told that refund for e tickets will be directly credited to my credit card account.But refund of this is not recieved till
[protected] so I went to chief claims office,Churchgate W.Rly. Head Quarters Office, Commercial Branch 3rd floor Churchgate Mumbai-20.I met MR.S .Kumar and Bela Meena Madam they informed me that they cannot do anything and I must go to IRCTC Office at CST Railway Station for necessary enquiry.Then at IRCTC Office I was told to do this email for necessary action and refund of this ticket.
I was unaware about refund procedure and I was under impression that you will directly give refund of this ticket to my credit card as train was cancelled by railways.
Plz look into the matter and refund my ticket amount at earliest.