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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Updated: Aug 15, 2026
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 519

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R
rohitkannan
from Chennai, Tamil Nadu
Nov 10, 2010
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Address: Tamil Nadu

IRCTC General & Tatkal online bookings are not opening upto 45 minutes.It is always showing Service Unavailable. Only after the tickets are sold, the site is opening. Exactly at 8 AM the site will show Service Unavilable error. This is now become usual and many peoples are complaining about this. The same time the agents are able to book the ticket. How it is only possible for agents?. Common complaints heard are the IRCTC management is turning off the e-ticket booking Servers for some time and doing favour for irctc agents and touts.When we can book the tickets normally? Could anyone take serious action on corrupted irctc management?
It is 2012 now, and still, there is no change. Such a shame to the country.
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    A
    anterjalal
    from Ambala, Haryana
    Nov 9, 2010
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    dear sir/madam
    i have booked a wait-listed ticket through IRCTC
    pnr-[protected]
    DATE OF BOOKING- 9 JUNE 2010
    At the time of chart preparing one passenger was confirmed and five
    passenger was still wait listed.
    i have file TDR regarding the refund of this ticket on about 24th june 2010.
    but till now i did not get any refund.
    i have sent many email and calls to irctc but there is no response.
    where i should complaint on this matter
    PNR NO. [protected]
    IN THIS TICKET TDR PROCESSING DELAY IT TAKES 8 MONTHS & NO RESPONES ABOUT THIS REFUND
    PLEASE SOLVE THE PROBLEM AS SOON AS
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      M
      mkavita
      from Mumbai, Maharashtra
      Nov 9, 2010
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra

      My parents are travelling in 'Garib Rath', going to south. They told that the seats are not confotable. From last night they have not eaten anything as the pantry car provide only the non vegeterian food. This is disgusting. There is no good provision for tea coffee also. In such a long journey; where the distance between two stations are pretty good, we cant accept such worst food service. Thank god i didnt send my 1 year baby for that journey. Adult can adjust without having anything wat about the children. IRCTC should think seriously on this issue, otherwise people willl think before travelling by train.
      Aug 13, 2020
      Complaint marked as Resolved 
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        V
        vedantnilesh
        from Gidam, Chhattisgarh
        Nov 6, 2010
        Resolved
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        Resolved

        Address: Durg, Chhattisgarh

        Sir ,

        I am watching that in online tatkal railway reservatation cota will full before two days . As Azand Hind Exp. has 172 seat in tatkal cota but before starting tatkal cota reservatation it will showing 08 seat available only . Who doing this crime ? please inspect my complain .

        Your's

        Nilesh Kumar Chandrawanshi
        Contact :- [protected]
        Aug 13, 2020
        Complaint marked as Resolved 
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          K
          Kabirul Hoque
          from Pune, Maharashtra
          Nov 6, 2010
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          Hello,

          Today (6th Nov'10) I have done an online transaction to purchase a ticket on 3142 Testa Torsa Exp from Jangipur Road to Sealdah boarding on 27/11/2011 for Md Kabirul Hoque and Maisura Khatun. Unfortunately after the payment was made through SBI Debit card, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.

          This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. If not refund the same amount.

          Expecting a reply as soon as possible.

          Thanks and Regards,
          Md Kabirul Hoque
          +91 [protected]
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            M
            manilal kapadia
            from Vadodara, Gujarat
            Nov 3, 2010
            Resolved
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            dear sir,

            i want to cancell etickets with PNR nO[protected].
            but as the id is freezed, i can not do.
            kindly cancell the tickets with names-
            manilal kapadia age-57
            nila -age50
            mihir -age15

            regards,

            MPkapadia
            Aug 13, 2020
            Complaint marked as Resolved 

            Deepak Garg — refund of ticket

            Dear Sir
            I booked ticket on 15-11-07 by booking ref. No. EZR[protected]/A from Delhi to Srinagar on Dt. 17-01-08. But due to cancellation of flight by airline itself i demand my full money back. I received payment ref. no. [protected] from your site that you have sent my payment through above ID but i have not received payment of Rs. 7, 377/- in my credit card. I also enquire from my credit card bank but they have no information of geting above payment. I requiest you to please sent me the payment confirmation details so that i could be able to shoe it to my bank and taking further action. Please do the needful and as soon as possible.

            Thanking You

            Deepak Garg

            IRCTC — cancel for ticket

            PNR No : [protected]

            IRCTC ETICKETS — NON REFUND OF CANCELLATION

            I have still not received Rs 1385 into my credit card
            account towrds cancellation of Ticket PNR NO
            [protected], Transaction ID [protected].Cancellation was
            done on 21.06.08.
            Kindly take an immediate action.
            Regards
            Aniruddha Ghosh
            Goa

            IRCTC — NO REFUND - Service Failed message after Payment Done

            Today i tried to book ticket from pune to nagpur but the booking failed. My bank account has been debited by the above amount but it shows transaction failed and payment not received from bank on the website's REFUND STATUS tab.
            Following are the details:
            Ticket History
            Pnr Number0Transaction ID[protected]
            Train No1039Train NameMAHARASHTRA EXP
            From Station (PUNE)To Station(NGP)
            Date Of Journey24-Oct-2008ClassSL
            Boarding (PUNE) Resv Upto(NGP)
            Date Of Booking19-Oct-2008 Total FareRs 478.00

            Please arrange the refund of the above as early as possible.

            Chirag Mehta

            etickets — IRCTC

            NO REFUND - Service Failed message after Payment Done
            Today i tried to book ticket from mahoba to varanasi TWICE but the booking failed. My bank account has been debited by the above amount but it shows transaction failed and payment not received from bank on the website's REFUND STATUS tab.
            Following are the details:

            Ticket History
            Pnr Number 0 Transaction ID [protected]
            Train No 1107 Train Name BUNDELKHAND EXP
            From Station (MBA) To Station (BSB)
            Date Of Journey 01-Jan-2009 Class 2A
            Boarding (MBA) Resv Upto (BSB)
            Date Of Booking 28-Oct-2008 Total Fare Rs 1361.00
            Payment Not Received From Bank

            Ticket History
            Pnr Number 0 Transaction ID [protected]
            Train No 1107 Train Name BUNDELKHAND EXP
            From Station (MBA) To Station (BSB)
            Date Of Journey 01-Jan-2009 Class 2A
            Boarding (MBA) Resv Upto (BSB)
            Date Of Booking 28-Oct-2008 Total Fare Rs 1361.00
            Payment Not Received From Bank



            Please arrange the refund of the above as early as possible.

            Mikhail
            NO REFUND - Service Failed message after Payment Done
            Today i tried to book ticket from Secunderabad to Bhadrakh but the booking failed. My bank account has been debited by the above amount(Rs411) but it shows transaction failed and payment not received from bank on the website's REFUND STATUS tab.
            Following are the details:
            Ticket History
            Pnr Number0Transaction ID:[protected]
            Train No2704Train NameFALAKNUMA EXP
            From Station (SECUNDERABAD)To Station(BHADRAKH)
            Date Of Journey24-JAN-2009ClassSL
            Boarding (SECUNDERABAD) Resv Upto(BHADRAKH)
            Date Of Booking05-Jan-2009 Total FareRs 411.00

            Please arrange the refund of the above as early as possible.

            Debasish Pradhan
            NO REFUND - Service Failed message after Payment Done
            Today i tried to book ticket from Secunderabad to Bhadrakh but the booking failed. My bank account has been debited by the above amount but it shows transaction failed and payment not received from bank on the website's REFUND STATUS tab.
            Following are the details:
            Ticket History
            Pnr Number0Transaction ID[protected]
            Train No2074Train NameFALAKNUMA EXP
            From Station (SECUNDERABAD)To Station(BHADRAKH)
            Date Of Journey24-Jan-2009ClassSL
            Boarding (SECUNDERABAD) Resv Upto(BHADRAKH)
            Date Of Booking05-Jan-2009 Total FareRs 411.00

            Please arrange the refund of the above as early as possible.

            Debasish Pradhan
            Dear Debashish,

            I had many such experience in past. But need not to worry. In all such cases the amount is automatically credited back to customer's account by irctc within 3 days.

            Along with this there is a special session "Failed Transactions" on left side of www.irctc.co.in website where you can current status of your transaction.

            Best regards,
            Arun Sahoo
            I have booked my ticket but some resion i want to cancel my ticket..
            but my payee account had been close.
            please helm me how can i cancel my ticket

            ticket deatils as per as bellow

            Booked Tickets History



            Pnr Number
            [protected]
            Transaction ID
            [protected]

            Train No
            2554
            Train Name
            VAISHALI EXP

            From Station
            NEW DELHI(NDLS)
            To Station
            GORAKHPUR JN(GKP)

            Date
            26/2/2009
            Class
            SL

            Boarding
            NEW DELHI(NDLS)
            Resv Upto
            GORAKHPUR JN(GKP)

            Quota
            General
            Booked By







            Booked Tickets History



            Pnr Number
            [protected]
            Transaction ID
            [protected]

            Train No
            2555
            Train Name
            GORAKDAM EXPRES

            From Station
            GORAKHPUR JN(GKP)
            To Station
            NEW DELHI(NDLS)

            Date
            01/3/2009
            Class
            SL

            Boarding
            GORAKHPUR JN(GKP)
            Resv Upto
            NEW DELHI(NDLS)

            Quota
            General
            Booked By
            Dear Sir/Madanm,
            I have booked eticket from Bangalore to Subrahmanya roa journy on 10.03.2009 by using my SBI debit card, now i want cancell my journy(eticket)

            PNR#[protected]
            Transaction id:[protected]
            Date of booking;03.03.2009 @ 06.18.35pm
            Fare: Rs.181.00
            Booking status:WL 31/ Wl 25// 0000

            Your faithfully
            Basavaraj
            Nothing
            Dear Sir/Madam,

            I have booked a ticket on 05/05/09 for the journey date 10/05/09 from Mughalsarai to Hawrah.I clicked the payment option and the money has been deducted from my account but i didn't get the confirmation of booking. I am sending you the detail of transaction .please refund my mones as soon as possible.Ticket History
            Pnr Number 0 Transaction ID [protected]
            Train No 2312 Train Name KALKA MAIL
            From Station (MGS) To Station (HWH)
            Date Of Journey 10-May-2009 Class SL
            Boarding (MGS) Resv Upto (HWH)
            Date Of Booking 05-May-2009 Total Fare Rs 444.00


            With regards
            Bhupendra b srivastava

            IRCTC MUMBAI — FAILED THE APPOINTMENT

            IRCTC OFFICALS TAKEN MY APPOINTMENT ON 24/06/09 TO MEET ON MY RESIDENCE TO COLLECT THE DOCUMENTS OF PHOTO IDENTITY PROOF FOR ISSUING RAIL CARD .THE SAID CARD WHICH USED AS IN VARIOUS FACILITIES
            ON 24 JUNE 2009 AT 1700 HRS TO 1800 HRS AT MY NEW MUMBAI RESIDENCE . MY WORK PLACE IS 125 KMS AWAY FROM MY RESIDENCE . SO I HAD DROPPED HALF DAY LEAVE TO REACH MY RESIDENCE AS PER APPOINT MENT BUT IRCTC OFFICALS FAILS TO REACH TO MY RESIDENCE TO COLLECT DOCUMENTS

            THIS IS VERY UNFAIR BEHAVIOUR WITH ME
            SIR
            mai ticket book kar raha tha (ambala to jharsugda(jsg)) sir 439.77 Rs payement ho gaya lakin ticket nahi aaya sir pls jitni jaldi ho sake refund me balance.
            pls regard by
            thank u

            e-tickets — failure in e-ticket booking

            dear sir,
            i tried to 2 e-tickets from salem to chennai and return way on 1st august.
            after giving the atm-cum-depict card details it was showing ...(REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse... )
            i don't know what happened furthor...whether money has drawn from my account? or ticket is booked/not
            guide me to get these details

            IRCTC — cancel tickets

            sir,
            due to delay of train i want to cancel my eticket.

            PNR-Number [protected]
            Train Number 2810
            Train Name HWH MUMBAI MAIL
            Date 28- Oct- 2009
            From Station NGP To station CSTM
            Reservation upto CSTM Boarding point NGP
            Class SL
            No of passengers 2
            respected sir,
            i tried booking the eticket. after the payment transaction, it said some error.. so i booked again. 2nd time was successful. and i got the ticket also. but they diducted money for the failure transaction also. the failed transaction id is in my account. sir, pleaser refund my money back as soon as possible.
            thanQ

            failed transaction id: [protected]

            IRCTC Ltd/Railway fare — Refund on unused ticket not received

            Sub: Refund on cancelled i-tickets
            Ref: TDR No. 297722 dated 16.05.2006
            I am due to receive a refund of Rs. 2830/- on account of train tickets cancelled by me originally booked from Kodai Road to Chennai. But I have not received the refund despite several follow ups and writings.
            dear sir,
            i would like to cancell my eticket which PNR NO [protected] but the probem is (my USER ID is GODABAI and password is sushant) the system is responsing incorrect, my email id is [protected]@rediffmail.com Please help me to cancel my e ticket before shed. dept of train.
            OR what can i do please guide me before 8th August 10.

            Pradeep Kumar Singh — Ticket Cancellation

            Respected Sir/Madam,

            I Mr. Pradeep Kumar, would like to ask for a favor, to cancel two of my tickets of dates of journey,[protected] and[protected] with PNR numbers,[protected] and[protected] respectively.Both are e-tickets but my user id on irctc.com is not responding to my password, i am unable to access it.
            Therefore, i would request you to cancel the tickets and refund the money in my credit card.I would really appreciate the act. Thank You
            Me MP Kapadia

            Plz call on the below

            You may contact usFor Doubts/Queries/Complaints/Appreciations regarding bookings/services
            24 Hrs. Customer Support at:[protected]

            Fax no.[protected]

            Chennai Customer Care No.[protected]



            For Railway tickets booked through IRCTC

            General Information

            I-tickets/e-tickets: [protected]@irctc.co.in

            For Cancellation E-tickets: [protected]@irctc.co.in

            For Shubhyatra users: [protected]@irctc.co.in

            For Mumbai Suburban Season tickets: [protected]@irctc.co.in



            Registered Office / Corporate Office :

            Indian Railway Catering and Tourism Corporation Ltd.,
            9th Floor, Bank of Baroda Building,
            16, Parliament Street, New Delhi 110001.
            Tel:[protected]/[protected]
            Fax:[protected]
            i want to cancel my e-ticket
            i want to cancell e ticket with pnr no [protected].but as the id is freezed.i can not to do.kindly cancle the ticket with name-A L RAO age 39
            Booking details:
            PNR No [protected] Train No 2675
            Train Name KOVAI EXPRESS From MAS
            To CBE Date [protected]
            Class 2S Boarding Point MAS
            Reservation Upto CBE Quota General
            i am not able to perform the journey. pl refund the amnt
            v balajirao
            i want to cancel my eticket
            pnr no [protected]
            train no 2964 MEWAR EXP from udaipur(udz) to bharatpur(bte)
            JOURNEY DATE- 27 NOV 2010
            canceletion of my tickets PNR No:[protected] on dt 04.12.2010& PNR No [protected] on dt 07.12.2010
            Booking details:-
            PNR No.[protected] Transaction ID:[protected]
            Train No & Name:12898 BBS PDY EXPRESS
            Date of journey : 21.12.2010 Class : SL
            Srikakulam Road (CHE) to Chennai Egmore (MS)

            please cancel my ticket and refund amount
            sir, I could not board SAMARSATA EXP. as it was more than 6 hrs. late so request to cancel my

            eticket PNR.NO.[protected] dt. of journey 2 dec. 2010 boarding from [ LTT] mumbai to nagpur

            REF. ID.OF YATRA.COM RZLLEE TRANSACTION ID.[protected] TRAIN NO. / TRAIN 2151/

            SAMARSATA EXP. AC 3 TIER [ 3A] NAME SUNILA age 62 yrs. Female code concession CRCTNW. seat

            no. CONFIRM B4/0004/LB/ PRINCIPAL AGENT Yatra online Pvt. Ltd. my email id. is

            [protected]@yahoo.com pl.confirm my cancellation after varifications from yr. side. thanks.sunila.
            dear sir,

            i want to cancell etickets with PNR nO[protected].
            but as the id is freezed, i can not do.
            kindly cancell the tickets with names-
            R TULASI VASU age-28


            regards,
            R TULASI VASU
            dear sir,
            please cancel the e ticket bearing PNR no: [protected] train no&name:12068/Jan satabdi, date of journey07/02/2011, boarding from dimapur upto lumding.
            thank you.

            IRCTC — cancellation of ticket

            dear sir,
            I request you to kindly cancel my ticket dated 7/1/2011 from Nizamuddin to bhopal with PNR [protected] as the train was delayed by 12 hours. so please do the needful action.

            D.P.Pattnaik
            Indore
            I have booked returned journey ticket from Visakhapatnam to Secunderabad in train No. 12727 (Godavari exp) for journey on 30.1.11 (PNR No.[protected]-ID No.[protected]). Instead of cancelling ticket from Secunderabad to Visakhaptnam on 28.1.11, I have by mistake cancelled the return journey ticket i.e. from Visakhapatnam to Secunderabad in the above PNR no.
            Can I revert it? Is there any chance of getting the same ticket? Pl inform
            dear sir,
            i cancelled e-ticket after chart preparation
            please refund eligible cancellation amount
            my PNR no:[protected]
            thank you
            dear sir,
            i have booked journey ticket from secundrabad to vizag in train for journey on 1.03.2011(pnr no.[protected] and id no.[protected])sir, I could not board godavari express. as it was more than 6 hrs. late so request to cancel my ticket.
            thank you
            Dear Sir,

            I have booked a e ticket from Chennai Central to NewDelhi in Tamilnadu Express for Journey on 25th March 2011 PNR No is [protected]. Please cancel the ticket and refund the amount.

            Thanking you
            Sudha Rajagopalan.
            Dear sir,
            i have booked a E-Ticket from Lingampally to Shiridi in SC SNSI EXP for journey on18 March 2011 PNR NO is [protected].Please cancel the ticket and refund the amount.



            Thanking you
            Narender Reddy
            Dear Sir,
            Please cancel my ticket due to not travling .The details are as under-

            Booking details:-
            PNR No.[protected] Transaction ID:[protected]
            Train No & Name:12216
            Date of journey :18.03.11 Class : 3AC
            BDTS to JP

            PLEASE refund amount .
            Please cancel my e-ticket. PNR no [protected] Transaction ID [protected].I have tried on line cancellation of e ticket, but it failed/ did not processed further.
            Please cancel my e-ticket, PNR NO:[protected]. Transaction ID No:[protected]. I have tried on line cancellatio of e-ticket, but if failed/ did not processed futher and refund the amount to my bank account. Please send us mail id : [protected]@yahoo.co.in
            dhanapal
            [protected]@yahoo.co.in
            I have booked e-ticket trasaction ID [protected] PNR no-[protected] for date of joureny 12.3.11. the train name/ no Locknow mail/ 12229--was cancceled. Please arrange to make refund.
            Passenser name- Ravindra N yadav & Ram kewal


            And i have booked a another e-ticket transaction ID[protected] PNR no-[protected] for date of joureny 12.3.11 the train name/no-Lucknow Mail/ 12229 was cancceled. Please arrange to make refund.

            Passenser Name- Suman yadav


            Thanks& Regards Ravindra n Yadav

            [email protected] — e-ticket cancel

            pls cancel e-t my pnr no-[protected] and ref no-m3dbje and tranjection id [protected] train is cancel jurny date[protected]
            Dear sir,

            Please cancel my e-ticket. PNR no[protected] Transaction id [protected].I have tried on line cancellation of e-ticket, but it failed, did not processed further and refund the amount to my bank account. Please send us mail id;[protected]@rediffmail.com
            Thank you
            Please cancel my e-ticket, PNR NO:[protected]. Transaction ID No[protected]. I have tried on line cancellatio of e-ticket, but if failed/ did not processed futher and refund the amount to my bank account
            dear sir,
            please cancel the e ticket bearing PNR no:[protected]
            Dated 18 Mar 2011
            Dear Sir

            Please cancel my e-ticket. PNR No [protected] Date.05/04/2011 Tr ID
            [protected]



            Thak you
            Please cancel my e-ticket. PNR no [protected] Transaction ID [protected].I have tried on line cancellation of e ticket, but it failed/ did not processed further
            please cancel my eticket PNR NO.[protected] Train No.17230 name Sabari Express on 1th April 2011.Sleeper On name Sathya prasad 51years the ticket is from Hyderabad to Trivendrum.
            Several times I have tried but could not cancel.Please cancel the ticket and refund the amount.
            [protected]@yahoo.co.in
            i have cancelled the e ticket with amt 297 rs on date 04of march but till now the payt has not refunded ..pnrno [protected]..TID no [protected] ..so do the need ful for me
            dear sir,
            please cancel the e ticket bearing PNR No:[protected]
            ( Name; WALMIKI 28 Mail AND SHIMA 20 Femail )
            Train No&Name:19037/BDTS TO BST,
            Date of journey 05/04/2011,
            Sir, i have booked a ticket pnr no [protected] waitlisted in Dec 10. The ticket was not conformed and hence auto cancelled.but the refund money is not received yet. kindly intimate me on status. My email id is [protected]@rediffmail.com.
            Dear sir,
            please cancel my E-Ticket.PNR No.[protected]. Transaction ID:[protected]. Train No:12808. Train Name:SAMTA EXPRESS.Date of Journey:[protected]
            I have tried on line cancellation of e-ticket, but failed/ did not processed further. kindly refund the amount to my bank account.
            Thanking You,
            SISTLA PALLAVI
            sir,
            since mt tatkal ticket isnot confirmed
            i want to cancell etickets with PNR n[protected]
            Transaction ID No[protected]
            Please cancel the ticket and refund the amount
            KINDLY LET ME KNOW THE REFUND AMOUNT
            mail id: [protected]@rediffmail.com
            regards,
            SUNIL PANDHARE

            IRCTC — non refund of cancelled tickets due to cancellation of trains

            Sir
            I have booked by internet two tickets each from new delhi to jaipur vide pnr no. [protected] with date of journy 25th march 2011 and from jaipur to amritsar with date of journey 26th march 2011 vide pnr no. [protected].due to jatt agitation problem the trains were cancelled and I have travelled by bus.When enquired the railway enuiry staff told that the cancellation amount would be credited to my bank account from which I have paid the amount.Till now I waited expecting the payment and could not get the refund.Hence I request that the amount may please be refunded early credited to my SBI account.
            thanking you
            T.VENKATARAMANAIAH.
            Please cancel my e-ticket, PNR NO:[protected] AND PNR NO [protected] DATE OF JOURNEY 5-APR -2011 WE HAD NOT JOURNEYED ON THAT DATE BECAUSE ONE OF OUR FAMILY MEMBER'S DEATH. PLEASE REFUND MY AMOUNT TO MY ACCOUNT.
            DEAR SIR, IWANT CANCELLED MY TICKETS PASSENGER NAME IS DIMPLE27, DIPEEKA24 ANKITH25 PNR NUMBERIS [protected]
            Dear Sir, I booked e tickets for my parents on 27 th march 2011 from my user id. richiejoel --Chennai Egmore to Nagercoil on 19 th may 2011 by Nagercoil Exp. and return journey from Nagercoil to Chennai Egmore.on 21 st May 2011.by Kanyakumari Exp----.under. PNR nos.[protected] and [protected] respectively. I have gorgotten my passward and I wish to cancell the above tickets. Kindly do so under reply to me. Regards. franco.
            Please cancel my e-ticket PNR No. [protected] Transaction ID : [protected] I have tried on line cancellatio of e-ticket, but if failed/ did not processed futher and refund the amount to my bank account. Please send us mail id : [protected]@rediffmail.com

            IRCTC — ticket cancel

            I made a ticket PNR No.[protected], but train are cancle , IRCTC ARE not my refund . pl. follos my compland. this event 90 days agos.
            with thanks.
            Hello sir...i booked e-ticket..but i didn't get the TRANSACTION ID and PNR number... but money get lessed from my account... please provide me theTRANSACTION ID and PNR number or refund the amount to my account..
            Dear Sir
            Please Cancel my e ticket with following details
            Transaction I D - [protected] ; PNR No. - [protected] ; Train Name - LTT Shalimar Express : Train No.-18029 ; Date of journey - 24/05/2011.
            And send conformation on [protected]@gmail.com
            C.R.Dixit,
            Pnr Number: 0 Transaction ID: [protected] Train No: 14056
            Train Name: BRAHMPUTRA MAIL From Station: (DLI) To Station: (BXR)
            Date Of Journey: 24-May-2011 Class: SL Boarding: (DLI)
            Resv Upto: (BXR) Date Of Booking: 22-May-2011 Total Fare: Rs 403.00

            Refund Details
            Payment Not Received From Bank

            ye mera statement hai jo ki waha dikha raha hai kipayment not recive from bank but ballance kat chuka hai
            pls make decision to refound the payment..
            Please cancel my e-tickets, PNR No. [protected], Transaction Id [protected]
            PNR no. [protected], Transaction Id - [protected], PNR No.[protected] transaction No. [protected], PNR No. [protected] Transaction no [protected]
            PNR No. [protected] Transaction Id [protected] PNR No. [protected] Transaction Id [protected] PNR No. [protected] Transaction Id [protected]
            Pl cancel these tickets as i am not abel to cancell on line by my user id kuldeep998 . Pl send a mail to [protected]@yahoo.com
            sir mera ticket pnr no.[protected], date of journey 31/05/2011, from KTE to CNB, by mistake cancell ho gaya hai

            ap se request hai ki mera yahi ticket confirm kar de

            es bat ki information mera pass kab tak a ja ye gi
            please cancell my ticket PNR NO.[protected] transaction id [protected].because ticket was not confirmed.please cancelled it and refund the amount to my bank.the details are under here. train no.04051
            I want to cancel my e tickets as my account is blocked. the PNR no. is [protected], Date of Journey- 5 June 2011, class-3Ac, Sarnath Express, from Durg to Varanasi.
            I want to cancel my return ticket also, the information is as follows:
            PNR NO. [protected], Date of Jurney-9, June, 2011, Class-3Ac, sarnath express from Varanasi to Durg.

            IRCTC — cancellation of e tickets

            I want to cancel my eticket of 17 june 2011.
            PNR NO. IS [protected].
            I can't do this as i am unable to login the id.So plz kindly cancel the ticket as early as possible before 17 june.
            And also post me the print out of 16 june 2011 of journey delhi to lucknow on my email id.
            sakshi.[protected]@gmail.com.plz mail me before 16 june.
            pnr no. is [protected]
            dear sir,
            i want to cancell one ticket under pnr no.[protected]. name of the passenger PAVAN JAIN 45/M DATE OF JOURNEY 22/06/2011. Due to freez of my id. cancellation of ticket cannot be made. please do the need ful and confirm at the earliest.

            IRCTC — Regarding cancellation of ticket

            I have booked Ticket No. :[protected]
            PNR NO.-GWJFND from delhi to mumbai. But i have putted reshedule request for the same with details.But IRCTC cancel my ticket.With same request.
            Please Cancel my e ticket with following details of -joby v john(22 yrs).But the ticket consist of 2 persons having one transaction id no:. Donot cancel the other persons ticket name sunil mathew
            Transaction I D-[protected]
            date[protected]
            train no-17229(sabari express)
            pnr no:-[protected]
            And send conformation to [protected]@gmail.com
            I have booked e-ticket from Gaya to Jalander but at the processing time the net server gone down. The amount is settled from my account but ticked is not booked.PNR is not shown and Transanction ID no. is [protected].Pls cancel my ticket and refund my amount on my account.My e-mail ID is [protected]@gmail.com
            dear sir,
            i cancelled e-ticket after chart preparation
            please refund eligible cancellation amount
            my PNR no:[protected] 15 jul 2011 train no-12148
            thank you
            canceletion of my tickets PNR No:[protected] on dt15.jul.2011 train no-12148 bhusawal to Miraj
            i want to cancel my eticket
            pnr no [protected]
            train no12148 BSL TO MRJ
            JOURNEY DATE- 15 JUL 2011
            Dear Sir,
            Please cancel my ticket due to not travling .The details are as under-
            Booking details:-
            PNR No.[protected] Transaction ID:[protected]
            Train No & Name:04034
            Date of journey :09.08.11 Class : SL
            JAT to DEE

            PLEASE refund amount .
            i want to my ticket PNR No. [protected] fm guwahti to anandvihar for 10/08/2011 and transaction id [protected]. request cancell the ticket imdtly
            please cancell my e-ticket PNR No. [protected] Transaction ID [protected] . I have tried on line cancellation of e-ticket but failed. the my refund amount please be remit my account at the earliest please.
            sir cancil my tecktes p n r no[protected] tr no [protected]
            I am unable to concell my ticket from Londa to Bangalore - PND No. [protected] and transaction no. [protected]. Please cancell my e ticket and arrange to refund the ticket
            i want to cancell etickets with PNR no [protected]
            but as the id is freezed, i can not do.
            kindly cancell the tickets with names-
            dineshraja

            IRCTC — non deposit of amount of cancel ticket in account

            I cancelled my thee tickets pnr no.[protected],[protected],[protected].On 20.8.2011
            I got message on my yahoo mail that amount belong to the above pnr cacell ticket will
            be credited in your acount.But till date now the same not credited in acount. Please do the needful at your early possible.
            [protected]@yahoo.in
            Dear Sir,
            I Have already cancel my ticket due to not travling & TDR also File.The details are as under-

            Booking details:-
            PNR No.[protected] Transaction ID:[protected]
            Train No & Name: 13007
            Date of journey :[protected] Class : SL
            DNR to CNB
            dear sir please cancel only the ticket of ABDUL HAFEEZ AGE-44, MALE, COACH--S 5 0045/MB, DATE OF JOURNEY-- 24.09.2011, , ... TRAIN NAME-ANDAMAN EXPRESS, TRAIN NO- 16032

            PNR NO-- [protected]

            MY E MAIL ID - [protected]@gmail.com

            IRCTC — CANCELLATION OF TICKETS

            Sir, I have booked eticket thru irctc on 21/09/2011 from Hyderabad to Solapur for N D Tekale 52y 2AC Date of journey 27/09/2011But i have not received pnr no. However charges for Rs 606 have been debited to my internet banking A/C Please cancell the ticket.
            please cancel my ticket details are provided below
            train no. &name 12310/RJPB RAJDHANI
            date of journey 22/09/2011
            PNR NO. [protected]
            TANSACTION ID. [protected]
            please send me a confirmation of the cancellation and ticket refund details at my email id [protected]@yahoo.co.in
            I had cancelled my ticket having PNR No.[protected], however I have not received mail towards refund. Further I had cancelled tickets having PNR Nos.[protected], [protected] and [protected] for which I have received mail showing refund credited to my account.My Mail ID is [protected]@hotmail.com.
            hi i am pooja srivastava, i have booked my ticket online on 06/10/2011 for dehradun shatabdi, dates 19/10/2011( boardin haridwar jun to new delhi station) for CCA/C through sbi internet banking.Train No is-12018, PNR no. was registerd or given and trasaction id-[protected] was given rs. 850/- were debited from my sbi account. kindly cancel my ticket or provide me prn no.as early as possible.



            name -pooja srivastava
            [protected]@yahoo.com
            phone-[protected]
            sir sir my ticketfrom HABIBGANJ TO JABALPUR was on the process of booking but my ticket didn't booked yet money is deducted from my account.kindly refund my money.transaction ID-[protected].my email ID-pankajkumar.[protected]@gmail.com
            please refund my failed transaction money.transaction ID is -[protected]
            Please cancel my e-ticket, PNR NO:[protected]. Transaction ID No:[protected]. I have tried on line cancellatio of e-ticket, but if failed/ did not processed futher and refund the amount to my bank account.kindly cancell the tickets with names-
            1) S.K.ILIYAZ, age-36, sex-male
            2) M.S.FATHIMA, age-49, sex-female
            3) S.JABEENA, age-30, sex-female
            4) M.S.NADHIRABANU, age-19, sex-female
            5) S.YASMEEN, age-10, sex-female
            Please send us mail id : [protected]@rediff.com
            dear sir,
            sunday i canceled my ticket but i did not get money.it takes TDR that no is ekt[protected].
            PNR no is [protected].please da the needfull ASAP.
            thank you.
            Please cancil my ticket PNR [protected]Becoz pasenger not traveling
            respected sir,
            i am manvendra choudhry from gwalior
            my ID is manav0905
            i done my reservation for 19/12/2011 gwalior to h nizamuddin (godwana exp.) in three time because my reservation is not complited by system eror.
            and deduction of money my bank account in three time (Rs.270/ time)
            so please chek and solve out my problem & refund my mony.

            thank u regards
            manvendra choudhary
            [protected]
            I had cancilled my ticket PNR No. [protected] but did not get refund amount Rs.169 as shown in cancilled ticket. M.K.Yadav

            E Ticket — cancellation of tickets

            i want to cancel my ticket bearing PNR No. [protected] bbsr to mugal sarai on 14/01/12 due to failure in connectivity i couldn't to do so..
            So,kindly please cancel the ticket as soon as possible,,,
            i want to cancell one of the tikcets booked to chennai from coimbatore. The name of the Passenger is K.Krishnakumar, age 54.Coimbatore to Chennai by Chennai express . Travl date[protected]
            Booked from my ID. Now the web says that my password is invalid. Kindly do the needful.
            Venkataraman.
            pnr no [protected] one passenger named K.Krishnakumar is cancelled. Could not log on in irctc. please do the needful
            venkataraman

            irctc ticket cancel — ticket cancel

            dear sir,

            i cancelled my two e tickets on20/01/2012 with PNR No.[protected], [protected]
            but tickets has been cancelled but amount not refund in my account
            kindly deposit the amount in my account.


            regards,
            Madhav Chauhan
            [protected]
            my userid is samnnesi my new pasword is send by you to one of my non functional old e mail pl send pasword to my new e mail [protected]@rediffmail.com or send to my redistered mobile [protected]
            pl treat it urgent as i have to cancel my one of my e booking done for 27.01.2012
            regards
            sanjay kumar srivastava
            further please cancel my reservation as per detail given below
            pnr no [protected]
            date 27.01.2012
            train 12272 lko duronto exp
            passenger name annporna srivastava
            sex female
            age 78
            from new delhi
            to lucknow
            birth no g1 36

            pnr no [protected]
            date 31.01.2012
            train 14257 k.v.exp
            passenger name annporna srivastava
            sex female
            age 78
            from lucknow
            to new delh
            birth no g1 36

            regards
            sanjay kumar srivastava
            samnnesi
            [protected]
            [protected]@rediffmail.com
            Please cancel my e- ticket PNR No.[protected] Transaction ID [protected], My IRCTC user ID is kajaysaroj, I have tried on line cancellation of e-ticket but as the id is freezed, i can not do. I have also called on customer care, but did not get back the massage on my ID- [protected]@yahoo.co.in
            kindly cancel the tickets with names- JAGAT RAM, BYASA DEVI, AJAY KUMAR & SAROJ
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              H
              happy1887
              from Mumbai, Maharashtra
              Nov 2, 2010
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              Address: Mumbai City, Maharashtra

              BOOKED TICKIT HISTORY IS DELETED FROM MY IRCTC ACCOUNT. HOW TO GET IT BACK.
              My transaction was done properly and I got two tickets for 07 Nov in Indore Bandra Special Train. Transaction ID is [protected]. I had seen this ticket and now it is not visible in the booked history. Amount is also deducted from irctc, now where is my ticket.

              Please let me know as soon as possible as its very urgent.
              Please contact me on [protected]
              Please let me also know if you find a way.
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                R
                ravi409
                from Nagpur, Maharashtra
                Nov 1, 2010
                Resolved
                Report
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                Resolved

                TRANSACTION FAILURE
                Session expired after making payment - No ticket booked -- bank account debited
                TRANSACTION ID [protected]

                I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID/[protected] date of booking 01-nov-2010 reservation from ROURKELA to AHMEDABAD 12/12/2010 . After entering the details of the two passengers, I made the payment using SBI DEBIT CUM ATM CARD online. After making the payment I got the message that the session is expired.

                I checked my citi bank transactions and I can see a payment of 481 /- made. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

                Please advise what to be done since I have made a payment and there is no booking done by the website.

                My details - irctc user name – rkray409
                Email id : [protected]@gmail.com

                booking details is shown below -


                Ticket History
                [protected][protected][protected][protected]
                Pnr Number 0 Transaction ID [protected]
                Train No 2834 Train Name HWH ADI EXPRESS
                From Station (ROURKELA) To Station (AHMEDABAD)
                Date Of Journey 12-DEC-2010
                Class SL
                Boarding (ROURKELA)
                Resv Upto (AHMEDABAD)
                Date Of Booking 01-NOV-2010 Total Fare Rs 481.00
                Aug 13, 2020
                Complaint marked as Resolved 
                Session expired after making payment - No ticket booked -- bank acnt debited
                TRANSACTION ID [protected] IG02885449 DTD 21/07/2008

                I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID/[protected] from KOLLAM JN to KOZHIKKODE (CTL) for 31st July 2008 in 6347 Mangalore Express. After entering the details of the one passengers, I made the payment using SBI online. After making the payment I got the message that the session is expired.

                I checked my SBI bank transactions and I can see a payment of 179/- made. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

                Please advise what to be done since I have made a payment and there is no booking done by the website.

                My details - irctc user name – DOMINIC09
                Email id : [protected]@yahoo.com
                and another email id : [protected]@sbimail.co


                Thanks and Regards,
                DOMINIC VARGHESE
                MOBILE [protected]
                Virgheese,

                Did u got your money back?
                Respected Sir/Madam

                I have booked ticket from Chennai central(MAS) to Thane(TNA) on 13-Nov-2008, by giving my ICICI credit card number and CVV number. I am very much sure that I have approved payment only once by giving my CVV number. I also received the confirmation with the PNR-Number[protected]. Journey date is[protected]:45 AM, MUMBAI EXPRESS. Rs. 762.00-/-

                Then later I checked my Booked ticket option to take printout and found it shows 2 extra tickets booked with some other different PNR numbers, with 2 different coaches and my credit card was charged 3 times totally. Rs. 762.00 * 3 = 2286-/-

                Transaction ID PNR Number
                [protected] [protected] -This is the ticket generated first time and I received the successful transaction confirmation.

                Let me know how it is possible for IRCTC to book tickets for the same train and same passengers three times. I filled only one form and got the confirmation only once. Credit card and CVV number is confidential and how they can use it 2 times extra without my knowledge. How they get information for next two times to book tickets for the same train and same passenger details. According to me all the information given first time should be deleted from their cache memory once the first ticket is alloted. But when I called Customer support of Chennai IRCTC they told its your banks mistake they have released the fund 3 times for the same train and IRCTC will book the train tickets how many times they are releasing the fund (This concept is wrong, My ticket information should be deleted once from their temporary memory once the first ticket is alloted and it should not allow to request for the second time). Also they told if I want I can cancel the other two ticket where I have to bare Rs. 40 per ticket. Come on guys First my credit card was charged thrice without my knowledge and I have to loose my money by canceling my tickets? We called ICICI customer care they told that they received the request for 3 times for the fund so it was released thrice and we requested our bank to escalate this case and they have done it. I have already send emails to IRCTC regarding this and not yet received any reply.

                The below tickets are generated automatically which I have not approved.
                So kindly check this issue which is very serious and return my money back 762 * 2 = Rs. 1524, back for the below tickets without deducting any charges. Looking forward for quick reply.

                Transaction ID PNR Number
                [protected] [protected]
                [protected] [protected]

                Vijayalakshmi Satishkumar
                IRCTC User Id : ajitha100
                Mobile: [protected]
                Chennai.
                TRANSACTION FAILURE
                Session expired after making payment - No ticket booked -- bank acnt debited
                TRANSACTION ID [protected]

                ICICI BANK DETAIL 2/06/09 BIL/[protected]/IRCTC INDIAN RAILWAY/[protected]


                I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID/ [protected]
                from DELHI to PURI 07/06/09 Purshottam express. After entering the details of the two passengers, I made the payment using icicbank online. After making the payment I got the message that the session is expired.

                I checked my icici bank transactions and I can see a payment of 3, 320.00/- made. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

                Please advise what to be done since I have made a payment and there is no booking done by the website.

                My details - irctc user name – ashu271180
                Email id : ashutosh.[protected]@gmail.com


                Thanks and Regards,
                ASHUTOSH AGARWAL
                MOBILE [protected]
                TRANSACTION FAILURE
                Session expired after making payment - No ticket booked -- bank acnt debited
                TRANSACTION ID [protected]

                HDFC BANK DETAIL

                Date : 14 Jun 2009

                Narration : [protected]-INDIAN RAILWAYS

                Cheque/Ref No: [protected]


                I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID [protected]
                from SBC to KCG 14/06/09 Train No: 2786 . After entering the details of the two passengers, I made the payment using HDFC online. After making the payment I got the message that the session is expired.

                I checked my icici bank transactions and I can see a payment of 863.00/- made. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

                Please advise what to be done since I have made a payment and there is no booking done by the website.

                My details - irctc user name – Prav_225
                Email id : [protected]@gmail.com


                Thanks and Regards,
                PRAVEEN KUMAR
                MOBILE [protected]
                BOOKED TICKIT HISTORY IS DELETED FROM MY IRCTC ACCOUNT. HOW TO GET IT BACK.
                Session expired after making payment - No ticket booked -- bank account debited
                TRANSACTION ID [protected] DTD 29/97/2009

                I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID [protected] from Bangalore City junction (SBC) to Chennai Central (MAS) for 1st October 2009 in 2658 CHENNAI MAIL. After entering the details of the one passenger, I made the payment using Axis Online. After making the payment I got the message that the session is expired.

                I checked my AXIS bank transactions and I can see a payment of Rs 278.00 made. However when I see the list under "Booked Tickets" on the website, I don’t see any reservation made.

                Please advise what to be done since I have made a payment and there is no booking done by the website.

                My details - irctc user name – Krishanus
                Email id: [protected]@gmail.com
                And another email id: krishanu.[protected]@igate.com


                Thanks and Regards,
                Krishanu Ghosh
                [protected]
                due session expire i lost my e ticket whie the amount is deduced from my account now i want to get back my ticket how it can be possible...
                my email id is shrayansh.[protected]@gmail.com
                BOOKED TICKIT HISTORY IS DELETED FROM MY IRCTC ACCOUNT. HOW TO GET IT BACK.
                My transaction was done properly and I got two tickets for 07 Nov in Indore Bandra Special Train. Transaction ID is [protected]. I had seen this ticket and now it is not visible in the booked history. Amount is also deducted from irctc, now where is my ticket.

                Please let me know as soon as possible as its very urgent.
                Please contact me on [protected]
                Booked ticket trhough ICONN/130611/ transation ID: 28862159, but not recieved pnr and ticket also.
                P.Venkata chary
                My both of the transaction failed today(23.05.2012) when i was booking the ticket to bhubaneswar from new delhi in rajdhani exp. while booking tickets in IRCTC..
                My login i.d of irctc is (anantray07). and my transactions id for both transactions are

                1.[protected]
                2.[protected]

                both time there was a deduction of rs/- 1780 + 1780= 3560/-

                please kindly look into this matter.
                Session expired after making payment - No ticket booked -- bank account debited
                TRANSACTION ID [protected]

                I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID/[protected] date of booking 08/03/2014 reservation from DLI to Deoria Sadar 09/03/2014 by tatkal . After entering the details of the two passengers, I made the payment using SBMI DEBIT CUM ATM CARD online. After making the payment I got the message that the session is expired.

                I checked my bank transactions and I can see a payment of 451 /- made. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

                Please advise what to be done since I have made a payment and there is no booking done by the website.

                My details - irctc user name – RSadhna
                Email id : [protected]@yahoo.in

                booking details is shown below -


                Ticket History
                [protected][protected][protected][protected]
                Pnr Number 0 Transaction ID [protected]
                Train No 04024 Train Name : DLI DBG SPL
                From Station DLI To Station Deoria Sadar
                Date Of Journey 09/03/2014
                Class SL
                Boarding DLI
                Resv Upto Deoria Sadar
                Date Of Booking 08/03/2014 Total Fare Rs 451.00
                IRCTC are [censored] b*******!!! PLEASE DONT EVER BOOK TICKETS FROM IRCTC - THEY FOOL YOU AND JUST KEEP YOU WAITING DURING PAYMENT AND AFTER 20 MINUTES THEY SAY SESSION EXPIRED. Assh*****!!! ITS BETTER TO BOOK THROUGH YATRA OR ANY OTHER SITES. THE SITE IS [censored] SLOW AND TAKES 1 HR TO BOOK A TICKET WHEREAS YATRA.COM TOOK 10 MINUTES. THERE IS [censored] SECURITY AND ASKS FOR PASSWORDS AFTER FEW SECONDS. THOUSANDS OF FORMALITIES BUT NO [censored]ING FACILITIES OR CUSTOMER SUPPORT. [censored] YOU!!! !!!
                TRANSACTION FAILURE TATKAL TICKET
                Session expired after making payment - No ticket booked -- bank account debited
                TRANSACTION ID [protected]

                I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID/[protected] date of booking 19-march-2016 reservation from BDC to FDB 20/03/2016 . After entering the details of the four passengers, I made the payment using SBI DEBIT CUM ATM CARD online. After making the payment I got the message that the session is expired.

                I checked my citi bank transactions and I can see a payment of 2789.35 /- made. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

                Please advise what to be done since I have made a payment and there is no booking done by the website.

                My details - irctc user name – bisw315
                Email id : [protected]@gmail.com
                TRANSACTION FAILURE TATKAL TICKET
                Transaction dropped no ticket available - No ticket booked -- bank account debited
                TRANSACTION ID[protected]

                I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID/[protected] date of booking 25-march-2016 reservation from UMB to NAD 26/03/2016 . After entering the details of the two passengers, I made the payment using SBI DEBIT CUM ATM CARD online. After making the payment I got the message that .
                transaction dropped no ticket available.
                I checked my bank transactions and I can see a payment of 1194.35/- made. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

                Please advise what to be done since I have made a payment and there is no booking done by the website.

                my details = irctc username chipsy17
                Emailid= chipsy.[protected]@gmail.com
                TRANSACTION FAILURE TATKAL TICKET
                Transaction dropped no ticket available - No ticket booked -- bank account debited
                SBI TRANSACTION ID[protected]
                irctc Transcation Id [protected]

                I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID/[protected] date of booking 25-march-2016 reservation from UMB to NAD 26/03/2016 . After entering the details of the two passengers, I made the payment using SBI DEBIT CUM ATM CARD online. After making the payment I got the message that .
                transaction dropped no ticket available.
                I checked my bank transactions and I can see a payment of 1194.35/- made. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

                Please advise what to be done since I have made a payment and there is no booking done by the website.

                my details = irctc username chipsy17
                Emailid= chipsy.[protected]@gmail.com
                TRANSACTION FAILURE TATKAL TICKET
                Transaction dropped no ticket available - No ticket booked -- bank account debited
                SBI TRANSACTION ID[protected]
                irctc Transcation Id [protected]

                I faced a problem while booking a ticket now on irctc.co.in TRANSACTION ID/[protected] date of booking 07-june-2016 reservation from ANVT to NKE 08/06/2016 . After entering the details of the one passengers, I made the payment using SBI DEBIT CUM ATM CARD online. After making the payment I got the message that .
                transaction dropped no ticket available.
                I checked my bank transactions and I can see a payment of 1161.0/- made. However when I see the list under "Booked Tickets" on the website, I dont see any reservation made.

                Please advise what to be done since I have made a payment and there is no booking done by the website.

                my details = irctc username nk669
                Emailid= [protected]@gmail.com
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                  A
                  Ashok_kk
                  from Mumbai, Maharashtra
                  Oct 31, 2010
                  Resolved
                  Report
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                  Resolved

                  Address: Chennai, Tamil Nadu

                  While booking train ticket through IRCTC website, the verification code didnt appear. Without the code I didnt book ticket and my travel plan is spoiled. I think this is one of the unncessary step to verification code image for booking. May be it is meant for restricting online users.
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Yes. It is absolutely true. Beta version is really. Better, Tatkal option can be removed from the Online booking. The link is of no use. After 8 AM in the morning, Site crashed. This site needs to be improved to handle more number of requests. Defiently, It should be the technical glitch.
                  yes i m agree.
                  but i want to say in the irctc technical departmant is very poor or corruption problems is very high
                  I totally agree with the above; I am also trying to get the ticket booked through online. Registration stopped due to "Enter Verification Code" field. This field is not displaying. Kindly rectify the problem at once. This is my humble request.

                  v. selvaraj, shimla
                  i have booked tatkal tkts may times. i got it 80% of the times. Some people have developed automatic softwares to do tkt. human typing will never compete with those automated software, where all information is typed before and only communication with irctc happens after 8am. To avoid booking from such automatic softwares they added image verification. However they didn't implemented it propoerly. the image doesn't appear half the times. They need to implement some mechanism to avoid automatic softwares, otherwise the common internet user chances of getting tatkal tkt is very less.
                  100% AGREE BUT THEY SHOULD REMOVE THIS IMAGE VERIFICATION WHICH HAVE NO USE
                  100% AGREE THEY SHOULD REMOVE THE IMAGE VERIFICATION IT HAVE NO USE
                  irctc.co.in only image quick book option only? coustomer not booked tatkal
                  100% AGREE THEY SHOULD REMOVE THE IMAGE VERIFICATION IT HAVE NO USE
                  by applying captcha images(verification code) Irctc.co.in stop everyone to book a ticket, and give benefit to them who booking wrongly, no one including agent can book ticket from irctc.co.in because of verification code that take a lot of time to download on user machine
                  Yes..i was trying from last one hour to book a ticket but I am getting stuck at this verification code.
                  I have tried different browsers IE, Mozilla and chrome.
                  Still the problem is the same.

                  And finally all my tatkal quota tickets got exhausted and my travel plan postponed.
                  Login not successful sign verification logo block the site-Id- varsh79
                  no email
                  Verification image not showing up which is blockage for booking tatkal tickets online. IT sucks~~
                  ns74754
                  Mobil verification code received, but password is not received.
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                    C
                    chs2020
                    from Noida, Uttar Pradesh
                    Oct 31, 2010
                    Resolved
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                    Resolved

                    Address: Nellore, Andhra Pradesh

                    I booked three tickets on 08-Oct-2010 through internet banking using SBI accont,the ticket charges will deducted from my account.But after one day i.e. on08-Oct-2010 again Rs 10 is deducted for each ticket total Rs 30 is deducted from account showing
                    IG30563789IG30644461 TRANSFER TO [protected] SBI IRCTC COMMISION A/
                    IG30563736IG30644458 TRANSFER TO [protected] SBI IRCTC COMMISION A/
                    IG30563768IG30644578 TRANSFER TO [protected] SBI IRCTC COMMISION A/

                    and again 28-Oct-2010 i booked another ticket by using sbi dedit card this time also 10 rs deducted on the same date its self along with that ticket money.

                    So kindly please refund my money as possible as and please tell me why its happen
                    Below i give the full statement of my account.

                    IG30563789IG30644461 TRANSFER TO [protected] SBI IRCTC COMMISION A/
                    IG30563736IG30644458 TRANSFER TO [protected] SBI IRCTC COMMISION A/
                    IG30563768IG30644578 TRANSFER TO [protected] SBI IRCTC COMMISION A/
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    I tried to book ticket on[protected] on IRCTC App. The amount was deducted from my account, but ticket was not booked. Till now amount was not refunded in my account.
                    Transaction ID: [protected]
                    Bank reference ID: 74332749031903076797954
                    So, please do needful to me
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                      drashutosh
                      from Mavelikara, Kerala
                      Oct 30, 2010
                      Resolved
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                      Resolved

                      As Details given below, Booked tickets on the below mentioned dates and on next day of the ticket booking extra money as commision was sdecucted from my SBI account without my authorization.. kindly do the nedful to prevent any such incidences in future and to return mu unnecessarily deducted money...



                      30-Oct-2010 (30-Oct-2010) TO TRANSFER
                      INB Commission of IG[protected] IG32202688IG32262147 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00

                      29-Oct[protected]Oct-2010) TO TRANSFER
                      INB IRCTC Railway tkt booking [protected]IG32202688 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT 342.00

                      29-Oct[protected]Oct-2010) TO TRANSFER
                      INB Commission of IG[protected] IG32127232IG32184648 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00

                      28-Oct[protected]Oct-2010) TO TRANSFER
                      INB IRCTC Railway tkt booking [protected]IG32127232 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT 342.00


                      Thanks.

                      Dr. Ashutosh
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      I have the same problem too...
                      Dr Ashuthosh,

                      While booking the ticket itself, you are informed that 10 Rs Commision will appear extra on your bank statement.That is because it is taken separately. You are being told. And its 10 Rs.If you book via an agent the commission goes much higher
                      yeah but amount paid was already having Rs10 added
                      and even from my account more extra Rs10 was deducted after one day
                      I am dr anoop, I also had similar complaints, i lost Rs 20 extra, one day after i book my ticket6 Aug 2011 6 Aug 2011 TO TRANSFER-INBIRCTC_GROUPRailway tkt booking-[protected]IG61516156TRANSFER TO[protected]INDIANRAILWAYSCATERI174.00
                      6 Aug 2011 TO TRANSFER-INB IRCTC_GROUPRailway tkt booking[protected]IG6151844TRANSFER TO[protected] INDIANRAILWAYSCATERI344.
                      7 Aug 2011 TO TRANSFER-INBCommission of IG[protected]IG61516156IG6158762TRANSFER TO[protected]COMMISSIONACCOUNT INB 10.00
                      7 Aug 2011 TO TRANSFERINBCommissionofIG61518440IG61518440IG61589922TRANSFER TO[protected]COMMISSIONACCOUNT INB 10.00, please take necessary actions
                      yeah but amount paid was already having Rs10 added
                      and even from my account more extra Rs10 was deducted after one day
                      I am Mr. Ramesh Kumar Raj, I also had similar complaints, i lost Rs 20 extra, one day after i book my ticket2 12th Sep 2011

                      13-Sep[protected]Sep-2011) TO TRANSFER
                      INB Commission of IG[protected] IG66710848IG66980189 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00
                      i am also suffering to same problem. i have booked my ticket to irctc site that time 10 Rs deducted my sbi a/c but after one day again 10 rs extra deducted, please tell me reason why it is like that.
                      thanks regard
                      abhay mishra
                      They took 30 rupees extra after one day of my booking. This is really unexpected.
                      i have booked my ticket to irctc site that time 10 Rs deducted my sbi a/c but after one day again 10 rs extra deducted, please tell me reason why it is like that.
                      08-Jan[protected]Jan-2012) TO TRANSFER
                      INB Commission of IG[protected] IG85265392IG85540066 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00
                      08-Jan[protected]Jan-2012) TO TRANSFER
                      INB Commission of IG[protected] IG85265253IG85540061 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00
                      08-Jan[protected]Jan-2012) TO TRANSFER
                      INB Commission of IG[protected] IG85272712IG85530023 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00


                      [protected]@gmail.com

                      IRCTC — Deduction of excess money as commission

                      Dear Sir/ Madam

                      I have bought a ticket from IRCTC website on 12th January, 2012 using my SBI account . But on the next day[protected], excess money was deduced from my account on behalf of IRCTC commission with out my authorization. The transaction particulars are as per following

                      13-Jan[protected]Jan-2012) TO TRANSFER
                      INB Commission of IG[protected] IG86190947IG86466690 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00

                      I here by request to refund my deduced amount and stop this kind o[censored]nauthorized transactions.
                      hello iam also facing this kind of problem
                      whats going on yaaaar somebody help meeeeeeeeee ??????????????????????


                      why happens this ???????????
                      i have the same problem. please reply
                      I also faced the same charge deduction on 5/5/2012. Can't we oppose this and start a movement against such action ?
                      I also faced the same .. plz tell me where can we lodge a complaint//??
                      yes even i to face the same problem of decutin of money after one day of booking my ticket.plz help me out and plz let me know where to lodge this complaint.
                      As Details given below, Booked tickets on the below mentioned dates and on next day of the ticket booking extra money as commision was sdecucted from my SBI account without my authorization.. kindly do the nedful to prevent any such incidences in future and to return mu unnecessarily deducted money...


                      26-Oct[protected]Oct-2010) TO TRANSFER
                      INB Commission of IG[protected] IG32202688IG32262147 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00
                      dear sir, i have booked my two tickets to irctc site that time 10 Rs+ 10Rs deducted my sbh a/c but after one day again 10 Rs+10Rs extra deducted, please tell me reason why it is like that.
                      my transaction details;IGF32106241CB8859279 TRANSFER TO [protected], IGF29580591CB8791630 TRANSFER TO [protected].please give returns to me.A V S Phani kumar, Nellore.phone;[protected].
                      i am also having the same problem

                      30rs have been deducted in my account


                      23-Jun-2013 DEBIT
                      ICD[protected]IGJ4179320Commission of IGJ41 10.00
                      22-Jun[protected]Jun-2013) DEBIT
                      ICD[protected]IGJ4180796Commission of IGJ41 10.00
                      21-Jun[protected]Jun-2013) DEBIT
                      ICC[protected]IGJ3704809Commission of IGJ37 10.00
                      Hi All,

                      I am Ram from Trichy TamilNadu, from my account also irctc deducted Rs 10 without any announcement or i not booked fro the past one month
                      eventhough they are deducting.

                      My amount transfer details
                      IGR2821690ICE9775183 TRANSFER TO [protected] SBI IRCTC COMMISION A/
                      Same issue here.. why is that happening ? they are taking lots of money !!!
                      DEBIT
                      ICG[protected]IGW8017920Commission of IGW80 11.25

                      thanks
                      Aritra Chattoraj
                      Samething happened with me..Did you get the money back?
                      SIR/MADAM

                      even i face the same problem, 10 times an amount of Rs 11.25 got deducted from my account.please do let us know how this illegal thing is possible withoout our notice/approval.

                      hope you solve it soon.

                      IRCTC — Debited extra money without any confirmation from account

                      I did ticket on 6th may 2015 and it debited the normal amount and after one day it just debited another 11.25 Inr without any confirmation from my banks account on 8th may 2015. So kindly solve this matter and send me a refund. Thank you

                      IRCTC site showing error during tatkal time

                      'This site is currently unreachable. Please try after some time' Error is shown while trying to book tatkal

                      activation link not provided to the email id

                      No Activation link provided Details User Id --- ecomanoj one time password --- etu626 registered mobile no- [protected] Date and Time[protected] around 10.10 am please provide the activation link as soon as possible.

                      regarding clean

                      Hello sir/madam, Kal ratsa lakar abhi tak train me koi safsafai nai hui ha. Istrase train chalega ta h1n1 charo taraf phelega. Sir train no : 00852 Premium train from Bangalore to bhubanswar

                      misbehavior of coach attendant

                      I was on board in 12920/ Malwa express On 13/03/2015 From Umbala. Attandant Took blanket at bhopal and asked to give bedroll in Ujjain. My journy was upto indore. When I told do not take now thn He misbehaved. PNR no. [protected].

                      CUSTOMER CARE EXE POOR BEHIVE

                      I am not fully satisfied about my complain no:IRCTC#2927461

                      No refund Tdr

                      PNR-Numbe:[protected]/Train Number:15654/Train Name:JAMMU GHY EXPRES/Date:8-Jun-2013/Journey:Bettiah To GHY/Mobli Number:[protected]

                      TDR filed because of passenger not travelled but EDR repudiate status

                      SNo Cancellation ID PNR Number From To Date of Journey TDR Status TDR Filing Date 1 [protected] [protected] TBM NNN 11-Aug-2014 EDR Repudiate 12-Aug-2014 06:23:44 HRS

                      regarding password

                      Dear sir I have forgotten my IRCTC password please re-send my password. My user id :ALGARNAG
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                        A
                        amitdevi
                        from Noida, Uttar Pradesh
                        Oct 29, 2010
                        Resolved
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                        Resolved

                        Address: Maharashtra

                        When ever we go to IRCTC website and click anywhere these unsolicited Advertises Pop Up we are not intrested in and consumes our band width. Indian Railsways making so much profit Can't they offer these services free of cost ? this is so much annoying especially many forigners just despise these useless services
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
                        So gaye kya? no reply?
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                          D
                          deepak.marneni
                          Oct 27, 2010
                          Resolved
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                          Resolved

                          Address: Karnataka

                          To Whomsoever it may concern,

                          Today(28/10/2010), while booking train tickets throw online for train #7211 sheduled departure on (30/10/2010) for compartment 3AC and number of tickets 2, after submitting my payment details (debit card# and pin) it shows verified and before confirming the ticket it shows a screen containing the below

                          REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...

                          This is some kind of information theft and can be serious issue if the authorities don't act quickly, loosing the customers faith. Personally feeling that this will be my last online transaction with IRCTC.

                          Regards,
                          Deepak
                          Mob: [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          IRCTC — Online Reservation

                          Sir,
                          I have been using online reservation facility of IRCTC for a long time. I think that the Railway Department is not fare with normal online consumers and Agents. They are providing extra facilities to their Agents for quick reservations and even they block the normal consumers for peak time also.
                          Today I was trying to get TATKAL RESERVATION from Lalitpur to Raipur by Chhattisgarh Train.The site was showing 09 berths under that Quota. I was connected with IRCTC site from 07.30 AM, but at 08.00AM the site was gone on hold and after 15 minutes the site reactivated again with no Quota on TATKAL Reservations.
                          I am of opinion that there is some conspiracy between Railway Department/IRCTC and Agents. Pl. look in to/inquire the matter and take proper lagitimate action against responsible officers.
                          Sir,
                          This is serious matter, to be looked into by the vigilance section of Indian Railways.

                          IRCTC — about reservation

                          if some ones reservation is confirm and he/she unable to travel and on the same ticket another person wants to travel then can is it possible ?
                          You will be charged without ticket in this case

                          IRCTC — Online reservation

                          I have done an online transaction to pREDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do... a ticket on
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                            V
                            vinodhn84
                            Oct 26, 2010
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                            Address: Bangalore, Karnataka

                            Sir,

                            I received an e-mail from '[protected]@irctc.co.in'. I chose cash on delivery, so I am safe for now. Are these promotions genuinely from IRCTC group? What will be the quality of the products. They will get 499 Rs for the watch which costs around 2500 Rs (as per the e-mail). Please clarify

                            Thanks,
                            Vinodh

                            E-MAIL PASTE:

                            Dear vinodh,

                            Fabulous News! You have been Shortlisted to receive a Reward - NUMERO UNO WATCH Worth Rs 2750 FREE!

                            This free watch has been reserved in your membership as a part of our special rewards program.

                            Shortlisted Entry :
                            [protected]@yahoo.co.in
                            Your Reward: A Numero Uno Watch
                            worth Rs 2750 FREE


                            Your personal link to claim reward: www.bagittoday.com/reward/[protected]@yahoo.co.in
                            (Click to claim your winnings)


                            Just cover our gift delivery, promotion and handling charges of Rs 499.


                            This reward is being distributed to fortunate few and will be handed over on first come first serve basis.

                            SEE IF YOUR ONE OF THE LUCKY FEW...

                            landmark gifts — irctc

                            we were tavelling in 2nd class devagiri express on 3rd of may which starts at mumbai at 9.05 pm
                            towards hyderabad.
                            my complaint is we took a tatkal tkt but most surprising part is there was no TC to check the tkts and the whole train (reserved compartments) were full with unreserved passengers.

                            i would like to ask this when we book 2 months in advance and for tatkal we pay extra, what is the fecility u r providing.

                            i want my money back, b'cause i was sharing my birth with 5 more unreserved people.

                            being a lady and travelling with my son i faced a lot of problem (even going to the toilet )

                            MOST IMPORTENT THING IS THERE WAS NO TC IN THE TRAIN.
                            PLEASE CHECK THIS MATTER AND GET BACK TO ME

                            IRCTC — Free gift not received

                            I have been shortlisted for the offere of a free gift of Numero UNO watch worth Rs 2750 for which I paid shipping charges of Rs.500 and my
                            Order ID is:[protected] on Dtd:[protected]
                            After 2 weeks also I could not received the gift
                            Can you pl. track my order.
                            What happened to that order. Kindly
                            give me the status.


                            Padmini
                            [protected]
                            email: [protected]@rediffmail.com
                            I also got the mail now. I am just wondering whether this is genuine or not. Anybody got similar mail and collected watches? If this is genuine, is this a quality product?
                            I also got a similar mail today. But not sure whether this is related to IRCTC. If this is a genuine product, how is the quality of the product?
                            i also have got a mail on 25th nov
                            hiiiiiiiiiiiii
                            but i do not get any mail
                            Yes, i too got this, is this valuable and can we go for it ?

                            thanks
                            V2
                            Hi...I also got the same mail...Anybody who has claimed the gift plzzz reply here ... Weather if it is genuine or not...
                            Hi...!
                            I got same mail from [protected]@irctc.co.in about claiming a Numero Uno watch (mail on 16th feb 2011).
                            I responded for cash on delivery and received same Numero Uno watch in good condition after about 8 days(on 24th feb 2011). Everything is OK. But still i[censored] ask about Numero Uno Brand...!!! then i don't know anything about this brand. And even there no site of this brand/company..

                            for further doubts... can contact at [protected]@gmail.com at any time..
                            This is mail copy...


                            from: [protected]@irctc.co.in

                            Dear nitin,

                            Fabulous News! You have been Shortlisted to receive a Reward - NUMERO UNO WATCH Worth Rs 2750 FREE!

                            This free watch has been reserved in your membership as a part of our special rewards program.

                            Shortlisted Entry (User id) :
                            [protected]@gmail.com
                            Your Reward: A Numero Uno Watch
                            worth Rs 2750 FREE


                            Your personal link to claim reward: www.bagittoday.com/reward/[protected]@gmail.com
                            (Click to claim your winnings)


                            Just cover our gift delivery, promotion and handling charges of Rs 499.


                            This reward is being distributed to fortunate few and will be handed over on first come first serve basis.

                            SEE IF YOU ARE ONE OF THE LUCKY FEW...

                            [Click to claim your winnings ]
                            I too received the mail and registered for cash on delivery and got the watch everything is fine but the package for the parcel was bad lucky that the watch is not damaged

                            Good watch got a leather strap
                            rom satish varagani <[protected]@gmail.com>
                            to Bag It Today <[protected]@intoday.in>
                            date Sat, Mar 5, 2011 at 10:22 AM
                            subject Re: satish Shortlisted for a Reward
                            mailed-by gmail.com
                            hide details Mar 5 (9 days ago)
                            Hi,
                            I got my watch through Bag It Today. Its really wonderful watch I have ever seen. The interesting part is hours hand take more than 12 hours per one round. Now time is 2:45 am in my watch but actual time is 10:37 am.
                            So I want to replace my watch with new one, or you can pay my money back. If you don't reply by Monday (7/3/10), I'll post these messages in all blogs.


                            http://www.consumercomplaints.in/complaints/irctc-c461396.html

                            http://iwwh.blogspot.com/2011/02/numero-uno-watch-worth-rs-2750-free-is.html

                            If you don't respond to this mail, I'll take necessary steps to effect these sales.
                            I have some more plans other than above which severely effect your sales.
                            - Show quoted text -
                            Observe following links


                            http://www.bagittoday.com/itbc/c1129/landing.jsp?BCODE=C1129&fname=sachin

                            put name="yourname" in place of last word in above link. Eventhough you are not shorlisted for a gift you can buy a watch @499 by using above link.

                            This watch is not at all worth.
                            I hv already ordered it...Is it worthy to receive parcel????Plz advice...

                            susanta.[protected]@gmail.com

                            Susanta
                            me too got the same mail...but i didn't respond...I think this is not good
                            Dear Freinds

                            I also got the same mail.

                            I[censored] have ordered the watch plz cancel it bec the watch cost is only Rs 199/- and it is available in majestic fottpath at bangalore.

                            PRK
                            Dear all,

                            I too got the same mail,

                            Please clarify me, is it that much worth? or Fake? or Genuine?
                            I got watch but it is not worth for Rs 2750 I can tell it is worth for 200. I don't no why IRCTC allowing this kind of companies and also why India Today cheating People

                            IRCTC — 10 am site unreachable

                            i am user user id ajijul90/ajijul66/ajijul786/.tatkal hour 10 am i book the ticket then sowing this site is unreachable.plzz sir resolev this.

                            money issue

                            how can i get my money back because after cancellation no sms received on my phone and also extra charges deduct when no ticket booked

                            activation of irctc registration

                            I am already registerd with irctc however I have not used the services for a long time I have forgotten the OTU email id and mobile verification process pl help

                            Deactivate account

                            Dear sir, i Arbind yadav my user id is arbindyada but forgot password but my email id [protected]@yahoo.com mob-[protected]. so i want to deactivate account plz deactivate my account.

                            amount yet not refunded of fail transaction

                            i booked my ticket but transaction is failed two times and amount is deducted from my account both time n yet not refunded. date of book :[protected] date of journey:[protected] train no.12715 my irctc id is deeptij93

                            USERNAME AND PASSWORD ACTIVATE FOR IRCTC LOGIN

                            MY USERNAME MDSKHAN786, AND PASSWORD ACCOUNT DEACTIVATE, I WANT TO REACTIVAT MY IRCTC LOGIN ACCOUNT

                            Debit card payment

                            Only few banks are listed for the debit card payment, Even SBI Associates are also not listed. We cant book tickets using our SBH debit cards. VERY BAD.. Please list as many banks as possible to ensure better service for the costumer

                            forget my id and password

                            my and irctc accont useid and password has forget and and my new emal choudharyhitesh505
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                              P
                              priyalalsau
                              Oct 25, 2010
                              Resolved
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                              Resolved

                              Kind Attention:

                              Mr. Partho
                              Mr. K.L Sardar
                              Mr. Amitava Deb
                              Mr. Prasant Rai

                              Hope this mail find you all in good health.

                              Sorry I do not have the direct email address of the above mentioned names, appreciate if someone can copy them internally and help me reach my voice to the concern authority.

                              Please consider this as a formal escalation for the kind of services I have experienced from IRCTC family, being a very long time customer for your esteem organization and felt like feedback as a very disappointing service I am experiencing from IRCTC.

                              Myself Priyalal Sau, booked an e-ticket (PNR: [protected]) from Vizag to Howrah but unfortunately that train was cancelled and I have submitted the TDR on 23rd July’2009. After waiting for more than one year still I have not received the refunded money.

                              I have several times gives a mail to TDR dept but did not receive any satisfactory result also trying to call the CGM eastern zonal number[protected]/22439045/[protected] but unable to talk with them.

                              I am in confusion state in thinking that whether I shall received my money back or not.

                              I shall be very grateful, if you expedite the process so that I can receive the amount.

                              Thank you in anticipation.

                              Thanks,
                              Priyalal Sau
                              priyalal.[protected]@orange-ftgroup.com
                              +91-[protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              I am very frustrated with the service of IRCTC. Please help me for getting my refunded amoount( apprx 1700).
                              It is pending almost 1.5 year( 1 year 4 months).


                              Thanks,
                              Priyalal Sau
                              +[protected]
                              priyalal.[protected]@orange-ftgroup.com
                              [protected]@gmail.com
                              at last after 2 years I got my money back.

                              Thanks,
                              Priyalal Sau
                              +91-[protected]
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                                D
                                Debasis Sen
                                from Aurangabad, Maharashtra
                                Oct 24, 2010
                                Resolved
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                                Resolved

                                Address: South 24 Parganas, West Bengal

                                PNR no [protected] booked on 04/01/2010.Transaction ID [protected] class - 3A DoJ[protected] Train no 3112 Rly Zone - ER IRCTC Zone - GGM Kolkata.TDR file Date 11 Jan 2010 Forwarded to Rly on Jan 2010. Train was running late more than three hours.
                                Refund date 16 Jul 2010 Refund amount 0.00 Remarka - As per records party had travelled on the ticket.
                                But on the same day I stayed in a reputed Hotel at Patna on official tour and came back Kolkata on other day.
                                This is a serious remarks made by CCM Kolkata. Ihad faxed on 20 July with an appeal to Railway Dept. But no results till today. I want a CVC / CBI enquiry to resolve the problem - who is the actual culprit.Documentary proof at any time any cost can be forwarded in this regard.
                                DebasisSen
                                RailVihar
                                Kolkata
                                Mob - [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                Railway E Ticket — REFUND OF RAILWAY TICKET

                                I HAVE BOOKED RAILWAY TICKET FOR TRAIN NO:2927 (VADODARA EXP) through IRCTC eTicketing Service having PNR NO:[protected] for journey dated[protected].This train was cancelled by railway and immediately I went to railway ticket window for refund of this ticket,I was told that refund for e tickets will be directly credited to my credit card account.But refund of this is not recieved till
                                [protected] so I went to chief claims office,Churchgate W.Rly. Head Quarters Office, Commercial Branch 3rd floor Churchgate Mumbai-20.I met MR.S .Kumar and Bela Meena Madam they informed me that they cannot do anything and I must go to IRCTC Office at CST Railway Station for necessary enquiry.Then at IRCTC Office I was told to do this email for necessary action and refund of this ticket.
                                I was unaware about refund procedure and I was under impression that you will directly give refund of this ticket to my credit card as train was cancelled by railways.
                                Plz look into the matter and refund my ticket amount at earliest.
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                                  S
                                  suryakantas
                                  from Delhi, Delhi
                                  Oct 24, 2010
                                  Resolved
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                                  Resolved

                                  Sir/madam,

                                  I have my login id in IRCTC and used it for the last 4.5 years.I had sent a mail for further investigation against the TDR.Inspite of investigation,IRCTC deactivated my account.Till date,i am having problem to book a single e-ticket.

                                  I need a quick Justice on IRCTC services & kindly requested to activate my login ID..Again,i want to say that "Services are made for the Publics and Public isn't made for Services.

                                  My Login Id is: suryasrose


                                  From
                                  Warm regards

                                  Suryakanta Senapati.
                                  mail id:[protected]@yahoo.com
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Yes Same thing also happened with me.
                                  Main thing is that they blocked my account now I am not able to access my account.
                                  For tomorrow & for next month also I already booked 5 tickets.If I am not able to manage my travel.2 of 5 tickets are wait listed including tomorrows tickets.I am not able to cancel that tickets.
                                  Please any body suggest me what I have to do now?

                                  How to complaint about this ?
                                  Is there any help desk for IRCTC ?
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                                    P
                                    palash samanta
                                    from Ranchi, Jharkhand
                                    Oct 19, 2010
                                    Resolved
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                                    Resolved

                                    Address: West Bengal

                                    I had booked a ticket in 2509/Surendranagar to Howrah in PBR Howrah Exp. on 03.10.10

                                    Transaction ID : [protected].
                                    PNR No. : [protected]
                                    Class :3A
                                    Date of Journey : 03.11.10
                                    Date of Boarding : 03.11.10
                                    From : Surendranagar
                                    To:Howrah

                                    I'm cancelled the ticket.But still now i'm not get the money back.
                                    ...
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    IRCTC — non refundable money

                                    i had purchased the ticket from IRCTC but we couldn't journey to the destination .Department said to me
                                    that u r money will be come back . but no action for them yet
                                    please refund my money.

                                    PNR-NO[protected]
                                    booking date-------4/11/2008
                                    date of journey------8/11/2008
                                    i booked ticket from irctc pnr no.[protected] and cancelled on dated[protected] till date i am not received refund money in sbi railway card account. as per sbi card no any refund amount received from irctc. i call to irctc four to five times, irctc sent refund details but sbi card not received and say contect to irctc. but, i not solve refund matter. irctc customer telephone no. now not working. all most one month ago but i not received refund amount.

                                    sanjay ahmedabad

                                    IRCTC — nonrefundable of money

                                    i had cancelled my ticket on16th may having pnr no [protected] and [protected].till nw i have got only half of the amount of booked ticket aftr appropriate deduction accordng to irctc.remaining amount i ve nt got frm irctc.so kindly comply my complaints as soon as possible.
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                                      S
                                      Svanky
                                      from Bengaluru, Karnataka
                                      Oct 19, 2010
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                                      Address: Bangalore, Karnataka

                                      This Site is of no use; then what's the use of providing the site-services to the Public.
                                      Let them remove it.
                                      Till last year it was OK;
                                      Now the Site has become more of an AGENT-site rather than public.

                                      whenever you log-in it never goes inside. (always displays msg "This page cannot be displayed")Then what's the use to common public. Remove it totally.

                                      Let them make it totally an "AGENT-site", no public should be given access.

                                      of late the site has gone down from better to WORST.

                                      Will the authorities pls. look into & decide whether to make it public or Agent.

                                      Thanks,
                                      Padmanaban
                                      That too TATKAAL;.. it's a nation-waste to go into tatkal.
                                      all the tickets gets over even before the site opens at 8:30 am Morning.
                                      So remove that that Use-less service called TATKAAL.

                                      Give it to totally AGENTS; So that IRCTC can make money there too.

                                      REMOVE PUBLIC ACCESS
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                                        G
                                        gopal10sep
                                        from Gurgaon, Haryana
                                        Oct 18, 2010
                                        Resolved
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                                        Resolved

                                        Address: Gwalior, Madhya Pradesh

                                        Date: 19 Oct, 10

                                        Subject: Online booking through irctc.co.in

                                        Respected Sir,
                                        I would like to get your kind attention on the problems faced by me while using Internet Booking facility to book my ticket for my journey on www.irctc.co.in. IRCTC web service is a disaster. You would reach peak of your frustration booking tickets online. The server threw a message 'Unable to retrieve due to communication failure' while I was booking my ticket on 18 Oct10 through irctc.co.in. I completed all process and payment gateways charged the payment but didn't issue me ticket. I got the message from irctc “sorry for Unable to retrieve your ticket due to communication failure” and Rs 644/-was charged from my SBI A/C No. [protected].
                                        So, I request you sir please look in to this matter to issue me either journey ticket or deposit the same amount in my SBI A/C .Required documents is attached herewith .

                                        Thank you.
                                        Bijay Shankar Choudhary
                                        IRCTC User ID – [ Rhombhus ]

                                        Hello,
                                        My name is Bijay Shankar Choudhary, I had just made an online tkt reservation on 18 oct-10 for 2 tkts for the train no 1106 PRATHAM S SNGRM for 12 nov, vide transaction details [protected]IG31353166 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT, against which i was transferred to SBI bank site and made a payment of Rs 644 [Six hundred and forty-four], the amount has been deducted but the next page that gives me the ERS did not load and a message [SERVICE UNAVAILABLE] was diplayed, i closed it and then checked my booked tkts history and there is no tkt there.but the amount has been deducted from my account in SBI,
                                        This is ridiculous now i got to pay again for the same tkt??
                                        Well this is also one way how IRCTC makes profit, right????
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        IRCTC — INTERNET TICKETING, CATERING

                                        All complainats are advised to lodge complaints on http://www.irctc.com Portal for services in all business areas of IRCTC Ccatering, Internet Ticketing(E & I), Tourism(Tour packages and cab rental) and National Rail enquiry 139..

                                        IRCTC — NON GENERATION OF E TICKET

                                        This is in referernce to the booking of eticket using irctc website. A transaction of Rs 371 took place from my account but my ticket was not generated.I was booking a ticket from bhusawal to new delhi via amritsar express on 3 june 2010.i made transaction using my sbi atm cum debit card.
                                        - ajay jamodkar
                                        [protected]
                                        ajay.[protected]@gmail.com
                                        Subject: Online booking through irctc.co.in

                                        Respected Sir,
                                        I would like to get your kind attention on the problems faced by me while using Internet Booking facility to book my ticket for kalyan to pune on[protected] by train no-2525 on www.irctc.co.in. IRCTC web service is a disaster. You would reach peak of your frustration booking tickets online. The server threw a message 'Unable to retrieve due to communication failure' while I was booking my ticket on 18 Oct10 through irctc.co.in. I completed all process and payment gateways charged the payment but didn't issue me ticket. I got the message from irctc “sorry for Unable to retrieve your ticket due to communication failure” and Rs 152/-was charged from my SBI A/C No. [protected].Today also while booking the same problem is going on.
                                        So, I request you sir please look in to this matter deposit the same amount in my SBI A/C at the earliest.
                                        Thank You.

                                        From Umesh R Shah
                                        Email id- [protected]@yahoo.com
                                        Mobile No. [protected]
                                        I Booked the ticket on 4-1-12 from secunderabad to tenali. at the time of booking money deducted from bank account But Ticket was not booked. The Money will be refund or not.TransID [protected].
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