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Konkan Railway Complaints & Reviews

www.konkanrailway.com
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Last updated Oct 4, 2023
Complaints 155
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Konkan Railway reviews & complaints(155)

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O
[email protected]
Oct 4, 2023
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General public has occupied sleeper coach

Right now I am traveling in 11004 Titari Express, coach no S8. Seat no 19, 21, 22, 24. We are facing lots of problems here as all general public has occupied sleeper coach. There is even no spece to go to toilet....
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M
Manesh c
from Kankavli, Maharashtra
Sep 30, 2023
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Train late 01172

I have booking of train no 01172 from kankavli station. Train arrival time is 4.00 pm but 4 hours left still train not started yet. If you are not capable of managing times of trains then why are you running them at first place. So much time wasted. What you will give us for this....
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S
Sachin Govind Naik
from Mumbai, Maharashtra
Sep 23, 2023
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TDR rejected by the Railway authority

I had a confirmed Tatkal ticket for the Goa Sampark Kranti train (12450) from Ratnagiri to Thivim for September 17. However, the train was over 10 hours late on that day. As a result, I filed a TDR for a refund on the same day when I came to know that the train was delayed more than 10 Hours.
Now I checked the status of TDR, which shows 'CR REPUDIATE' on the screen. This means that TDR has been rejected by the Railway authority. Therefore...
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M
Muzzammel
from Pondicherry, Puducherry
Sep 1, 2023
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About my parcel not delivered

Address: Kannur

Actually yesterday i did parcel my bike from mao railway station..that time only that officer said today mrng it will be deliverd in kannur parcel office ..
But untill today evening it didnt deliverd.
And to enquire abt this query there is no contact number for mao parcel office..

So, i just to know where is my parcel and when i will receive....
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M
Mjd1963
from MUMBAI, Maharashtra
Jun 12, 2023
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Refund of Railway Fare

Address: Plot No.6 Belapur Bhavan Navi Mumbai 400614

I am a Senior Citizen. I had booked 3 tickets during May 2023 for travel on June 10 2023 from Thivim Goa to CSMT.

The ticket showed departure time 3.25pm

On 10th June 2023 the train departed at 12.24pm without giving me any intimation about the change of timings.
Also the SMS message sent to my regd. mobile did not mention the change of departure time. SMS message given below.

PNR-[protected]br...
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S
[email protected]
Jun 9, 2023
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No water in mandovi express

There is no water supply in Mandovi Express 10104 at S7 and S6...
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V
[email protected]
Apr 22, 2023
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Cleanliness of toilet bathroom at Kankavli station.

Address: Kankavli station

Whenever we travel to kokan (kankavli) it is seen that the washrrooms are not cleaned. No water is available in washrooms. Before 4/5 years everything was good. Washrooms were properly cleaned. Safai person used to sit near the door. Passengers were charged Rs.2 to 5 for using the washrooms. But atleast cleanliness was maintained. But this year thrice we travelled. Every time we found that Railway doesn't bother about cleanliness.
Perhpas...
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S
Shubhamsurve
from Ratnagiri, Maharashtra
Dec 25, 2022
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12052 daily late train

12052- madgaon mumbai janshatabdi Express, check history of this train, 96% times this train runs late by 1hr to 2hr, kindly share the reason behind it, Ever since the train started running on electric engines, the train has become more slower.....
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N
negi.vijay
from Delhi, Delhi
Dec 18, 2022
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IRCTC TDR Refund not received

I didn't get any refund from IRCTC

JYG ASR SPL (04651)
PNR: [protected]
DELHI (DLI) to AMRITSAR JN (ASR)
STATUS: CR REPUDIATE
Journey Date: 3 Dec 2022
TDR Date: 3 Dec 2022 | 10:24AM
________________________________________
TDR Details
Transaction ID-[protected]
Cancellation Id-[protected]
Ticket Type-E-ticket
Class-THIRD AC (3A)
Quota-GENERAL...
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N
negi.vijay
from Delhi, Delhi
Dec 18, 2022
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TDR Refund not received

I didn't get any refund from IRCTC

JYG ASR SPL (04651) PNR: [protected]

DELHI (DLI) AMRITSAR JN (ASR)

STATUS: CR REPUDIATE
Journey Date: 3 Dec 2022 TDR Date: 3 Dec 2022 | 10:27AM
________________________________________
TDR Details
Transaction ID-[protected] Cancellation Id-[protected]
Boarding Date-3 Dec 2022 TDR Filing Date-3 Dec 2022 | 10:27AM
Boarding...
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M
Manesh c
from Kankavli, Maharashtra
Dec 17, 2022
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Train late 01453

कोंकण रल्वे काय लोकांना चुटिया समजते का. मी 01453 या गाडीने प्रवास करत आहे गाडी लोकमान्य टिळक टर्मिनस वरून वेळेवर सुटली पण पुढे जाऊन क्रॉसिंग साठी 2 2 तासासाठी थांबली जाते. ही...
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M
Manesh c
from Kankavli, Maharashtra
Dec 17, 2022
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Train late

I am traveling in train number 01453. Why is this train running. It get stop to just crossing for 2hrs. If you cant run trains on timing then why are you running these extra trains. Its very frustrating. If you cant make it in time then don't run these extra trains....
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I
irfanlambade
from Panvel, Maharashtra
Nov 15, 2022
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Seat numbering is wrong in coach

Date 15.11.2022 Tain no. 12051 Janshatabadi Express Boarding from Panvel to Chiplun
Seat no. D2-6 as per my reservation and booking is shown as Window Seat,
But the in coach the numbering is wrong.
It shows seat no o6 as Aisle.
Please make a note. I had booked ticket in Premium Tatkal paying extra charges and deserve Window Seat.
I will claim for full refund because I faced inconvenience.
TTE Mr....
+1 photos
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I
irfanlambade
from Panvel, Maharashtra
Nov 15, 2022
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Wrong seat numbers in Coach

Date 15.11.2022 Tain no. 12051 Janshatabadi Express Boarding from Panvel to Chiplun
Seat no. D2-6 as per my reservation and booking is shown as Window Seat,
But the in coach the numbering is wrong.
It shows seat no o6 as Aisle.
Please make a note. I had booked ticket in Premium Tatkal paying extra charges and deserve Window Seat.
I will claim for full refund because I faced inconvenience.
PNR- [protected]...
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M
ManjulaD
from Mumbai, Maharashtra
Oct 14, 2022
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Complaint against Matsyagandha railway no 12619

Address: Room no 22, S M road Kamraj Nagar Antophill Church Mumbai Maharashtra

Dear Sir/Mam

This is user from Mumbai. My dad was board Matsyagandha train 12619 on 06/10/2022. I was booked the ticket and ticket got confirmed as RAC.
My dad travelled the alone on that day due to emergency reason and he doesn't have the mobile. Between running train TC said that ticket was not confirmed and he knows that my dad doesn't have the phone. First up all he is seniour citizens after confirmation as RAC,...
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A
abdulk shaikh
Sep 9, 2022
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Demu train

I am daily passanger from karwar to kundapur... Before covid the train madgai to Mangalore demo that train karwar timing 6.00 am it reaches kundapur 9.00am... This train helps alot peoples likes me... But after covid this train cancelled... We all kindly request to you as early requested, plz starts that demo train pls🙏...
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T
Theeksha
Aug 27, 2022
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Robbery in train

Hi myself is Susheela shetty aged 68 years old travelling in Konkan railway from bombay to Manglore on 24 august 2022. my hand bag was under my head during midnight sleeping time it contains 6 lakh worth gold, 7000 rupees cash my mobile and medicine. Around 2 to 3 clock my bag was stolen by someone. But I came to knew in the morning I was so upset and stressed that how come unknown person without having tickets come and rob your things while...
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M
Mack Allwyn
Aug 13, 2022
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Ticket booking

Dear Team,

As we are frequent travellers in matsyagandha express, every time we have to book tickets through agent and most of the seats while boarding the train is empty. When we try to book tickets through IRCTC portal is always show in RAC. Why this kind of biased for ordinary travellers.

Request you to look into this issue for welfare of common people.

Regards,
Mayur....
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O
Onkar S Bhaidkar
Aug 2, 2022
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Cleanliness & Hygiene not maintained

Hello, I am Onkar Shashishekhar Bhaidkar I'm travelling from Sawantwadi to Dadar in B-3 and complaining about cleanliness which is not maintained as the seats and floor of the coach is not clean and there are cockroaches too... washrooms are not clean.
We seriously do not expect such type of experience from such a reputed express 😄
Thanks and hope the standards will be maintained from next time....
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G
Gov J
Jul 24, 2022
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Baggage theft - 16335 GIMB -NCJ express at Ratnagiri - 23rd July 2022

We were travelling from Mumbai to Sawantwadi 16335 GIMB -NCJ express and at around 6 AM in morning handbag was snatched and stolen while the train leaving from Ratnagiri station from S9 door side seats.
Thief alighted from train at Ratnagiri station.
As confirmed by TC there are 4-5 more incidents reported from the same train during Chiplun to Ratnagiri at same time.
We have lodged complaint against this theft.
Please...
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