Irctc — TDR not settled since 03-Dec-2010

Address:

Odisha

I have filed a TDR on 03-Dec-2010 but the case has not yet been settled by IRCTC. I have also sent reminders from time to time but that was of no use as till date I have not been refunded with legitimate amount. The details of the transaction is as below: -

PNR No.: - [protected]
Date of filing TDR: - 03-DEC-2010
Transaction id: - [protected]
Ref No: - ekt[protected]

kindly suggest as to what can be done in the matter.