[Resolved]  Irctc — refund of excess amount

Address:

Ranchi, Jharkhand

I have booked the following tickets by IRCTC for my wife
RITA SINHA age 58 yrs. as per details given below

Transaction PNR Number From To Date Of Reservation Date of
ID Journey status Booking


[protected] [protected] MGS HTE[protected] Delivered[protected]

[protected] [protected] RNC MGS[protected] Delivered[protected]

[protected] [protected] HTE BSB[protected] Delivered[protected]

As per new rule she is intitiled for senior Citizon benifits
but there is no provision in IRCTC menu. I want to know the
reason. If there is any technical problem differance of amount
to be refunded.
Thanking you,

yours faithfully

M.K.Sinha
email id. [protected]@gmail.com
mob. [protected]