[Resolved] Irctc — refund not processed for 3 months

Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Irctc — refund not processed for 3 months

K kgarga from Gurgaon, Haryana

Dear Sir, We have made 3 bookings (3 tickets each) through IRCTC's website. All the three trains were late by more than 3 hours and I applied for TDR within stipulated time frame. TDR has been approved for all the bookings, however, approved amount is only 50% of the travel ticket, while it should be 100% since the train was late for more than 3 hours. Request you to look into the matter and act accordingly. It has been more than 3 months that the issue has been open. PNR Number1: [protected]; EKT[protected]; TDR Filing Date: 25-Dec-2012 PNR Number1: [protected]; EKT[protected]; TDR Filing Date: 22-Dec-2012 PNR Number1: [protected]; EKT[protected]; TDR Filing Date: 22-Dec-2012 Thanks, Kunal +[protected] Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

makarand lele

from Pune, Maharashtra

Indian Railways — refund not received for more than 3 months

refund is not received for following TDR filed in the month of October 09

TDR Details
Transaction Details
PNR Number [protected] Booked On [protected]
Transaction ID [protected] Ticket Type eticket
Class CC Internet Service Charge Rs 20.00
Date Of Journey 24/10/2009 Ticket Charge Rs 267.00
Bank CITI Total Rs 287.00
Train No 2123 Railway Zone CR
From Station MUMBAI CST(CSTM) IRCTC Zone Group General Manager/Western Zone (IRCTC) Mumbai
To Station PUNE JN(PUNE) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 Makarand Lele 41 Male C3 0051/ WS Booked

Reason For TDR : could not travel by train sinc
e not reached to Mumbai. since
morning Pune - Mumbai train w
as cancelled due to accident
TDR Status : Forwarded To Railway
Reference No : ekt[protected]
TDR Zone : CR
TDR Filing Date : 27-Oct-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

satish agarwal

from Mumbai, Maharashtra

Indian Railway — refund not process

i have file tdr on 27 feb 2010 name of my freiend mohit and madhu travel date 14/02/2010 wait list not confirm pnr no [protected] till now i have not rec refund my no [protected]

Jayesh Bhanderi

4 Manth's refund not process

Jayesh Bhanderi
mo-[protected]
Surat(Gujrat)

gautammodi

Indian Railways — Refund not processed

I had booked two tickets from Secunderabad to Howrah PNR number [protected] and one of the tickets got confirmed the second one was wait listed. I filed a TDR in April 2011 for the refund TID-[protected] and EKT-[protected] for the refund, but till date I have not received any refund amount inspite of several reminders and communication with the railway officials. The railway officials says the request is not approved, I do not know the reason why it is not approved when ticket was not confirmed and passenger did not travel in the ticket and TDR was very well filed within the timeline.

This type of response from teh governemnt is totally unacceptable, which is not initiating a refund for last eight months.