Irctc — I ticket not delivered

Address:East Delhi, Delhi

Hi,
I booked a ticket through IRCTC portal on 18th of august in sleeper class from Delhi to Jaipur. The delivery time is supposed to be max 3 days. Its 23rd today & the ticket has not been delivered yet. My travel date is 25th of August & now i want to cancel the ticket, as my another ticket in AC compartment got confirmed, but as ticket has not been delivered I am not able to get it cancelled & if i go tomorrow to get it canceled, they will deduct 25% from the ticket. Please help. Also I tried calling up IRCTC people & also written them a mail. No one picks up the call in any of the numbers provided on the website & they don't even respond to mails.
Thanks
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi,
I booked a ticket through IRCTC portal on 21st of august in 3 AC class from Pathankot to Delhi. The delivery time is supposed to be max 3 days. Its 31 today & the ticket has not been delivered yet. My travel date is 20th of october Also I tried calling up IRCTC people & also written them a mail. No one picks up the call in any of the numbers provided on the website & they don't even respond to mails. PNR Number is [protected] and transaction ID is [protected]
Thanks

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10799
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information