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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Updated: Nov 25, 2025
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 540

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S
Somu Ghosh
from Mumbai, Maharashtra
Oct 19, 2008
Resolved
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It’s a matter of shame for IRCTC that even after so many years of operations, you’ll are not able to service passengers during peak seasons as most of them like me and many others go without rail tickets even after Tatkal during Diwali/summer/winter holidays.

It’s a shame and failure of IRCTC completely that you’ll fall prey to the touts of the railways who are more efficient than your system which just cannot provide tickets. Touts pay railway ticket bookers and get their tickets inside Railway stations before 810 and within 5 mins all tickets as we just wait like fools on your incompetent system. Every time it gets stuck on the payment page as even 100 tickets are washed off in minutes

I have been crying foul since 3 yrs now, but you’ll just do not care to make some quota with the Rail autorities. Last 3 days I have been trying for tatkal system for my ailing mother and have just failed to get her tickets from Mumbai to Hyderabad, thanks to the touts who are more efficient to fool the system itself.

Railways do not launch special trains either to clear the rush. Really we live in a fools inefficient system, run by useless inefficient people.


I hope My mail reaches Lalu ji as its to all his men.
Thanks


Somu
Aug 13, 2020
Complaint marked as Resolved 
A similar complaint.
http://www.consumercomplaints.in/complaints/irctc-c467977.html
It is 2012 now, and still, there is no change. Such a shame to the country.
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    D
    Dr.Mahadeva R Iyer
    from Surat, Gujarat
    Oct 15, 2008
    Resolved
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    Resolved

    E ticket booking with break of journey

    Hello,

    Kinldy clarify as to how a ticket with a break of journey provision can be booked through your IRCTC. The pop up window does not allow me to select reservation up to a station short of the desination to effect a break of journy (as specified in the break of journey rules). Can you do something to enable me to do that, which I can opt by booking at a Railway reservation centre.

    Dr.M.R.Iyer...
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    S
    Sant Kumar
    from Pune, Maharashtra
    Oct 13, 2008
    Resolved
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    Resolved

    We visited from Ludhiana to Tirupati in 3A class by Navyug Express train No. 6688. The date of Journey was 10-Oct-2008. Our PNR No. is [protected] and transaction ID is [protected].I booked this ticket by IRCTCs e-Ticketing Service. After booking the IRCTC delivered a ticket on my e-mail and I taken the printout of that ticket. When we reached at Tirupati station on 12th morning, a lady staff member demands the ticket to see and we shown the ticket and ID card but on that time she was started to say that this ticket is wrong, here is not mentioned the ID card no.. We were requesting to her that this ticket is supplied by IRCTC and you see your record and according to record we are showing the ID card. But she was not listening any thing and some other staff members who were available on duty on that time they were also supporting to her. She was using very rough language. She wasted our 2.30 hours and disturbed us mentally very much. We tries to convince her by many type of efforts, we shows the messages on our mobile sent by railway, we was showing the another ticket on our laptop but she was not ready to see any thing. In mean time we sees that she was doing like this and by another ways with the lot of passengers. It is very bad. I want a good punishment for her.
    Name of Passengers: Mohd. Azam and Sant Kumar
    Address
    Sant Kumar
    Principal
    S.M. Degree College
    Lehragaga-148031
    Distt. Sangrur (Pb.)
    Phone: [protected]
    Aug 14, 2020
    Complaint marked as Resolved 
    Another complain about reservation by using IRCTC that they are not asking id card number while the time of reservation
    but when ticket checker comes he is asking id card
    Here if you reserve ticket from railway station thseydont ask id card but if you book it from irctc why they need id card ?
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      D
      Dheeraj Narang
      from Allahabad, Uttar Pradesh
      Oct 10, 2008
      Resolved
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      It is a surprise that on cancellation of the train due to Railway's internal policy, rather than being compensated for the inconvenience caused, Passengers have to wait for more than 3 months to get the refund( as stated by the IRCTC customer care, Reading the Policy of Refund)
      Ajmer shatabadi was cancelled due to Gujjar's Voilance in Rajasthan on 02/06/2008 and to get the refund I had to write 3 times to IRCTC & wait for 109 days and finally got the return on 21/09/2008.
      'Mera Bharat Mahaan'
      Jai Hind.
      Aug 14, 2020
      Complaint marked as Resolved 
      It is a surprise that on cancellation of the train due to Railway's internal policy, rather than being compensated for the inconvenience caused, Passengers have to wait for more than 3 months to get the refund( as stated by the IRCTC customer care, Reading the Policy of Refund)

      On 7th of December 08, My train was cancelled for Allahabad Journey & my coach was also not attached with the train.

      Finally I have to cancalle my trip to Allahabad & i was return back to Kolkata.

      I have filed my TDR right in the morning by searching a caffe.But after 96 days, I am neither receiveing my money in the bank nor any reply by mail.This is my 4th mail to IRCTC.

      I am booking 8-10 tickets for my journey in each & every month.But now I am affraid about the situation.

      Details are As follows:-

      Transaction Details
      PNR Number [protected] Booked On[protected]
      Transaction ID [protected] Ticket Type eticket
      Class 3A Internet Service Charge Rs 25.00
      Date Of Journey 07/12/2008 Ticket Charge Rs 926.00
      Bank UTI Total Rs 951.00
      Train No 3007 Railway Zone NWR
      From Station PATNA JN(PNBE) IRCTC Zone Chief Commercial Manager Refund, North Western Railways Jaipur
      To Station ALLAHABAD JN(ALD) Quota General

      Ticket Details
      S# Name Age Sex Coach Seat Res-Status
      1 S K SINGH 28 Male B2 0030 Booked
      2 AMRITH NARAYAN 32 Male B2 0031 Booked



      Reason For TDR : Train Cancelled.
      TDR Status : CCM Registered
      Reference No : ekt[protected]
      TDR Filing Date : 08-Dec-2008
      Refund Status : Refund under Process
      Refund Date : Not Available
      Refund Amount : Rs.0.00

      Thanks,
      Best Regards,
      Santosh Kumar Singh

      IRCTC — refund against the cancelled train

      I have booked e-ticket Transaction ID [protected], PNR No. [protected] TRAIN NO & NAME--8102/MURI EXPRESS DATED 01-JAN-2010 FROM RENUKUT(RNQ) TO TATA NAGAR JN(TATA). The train was cancelled without any announcement due to the jharkhand baand .
      Please arrange to make refund without deducting cancellation charges.The passengers having counter tickets were refunded the entire amount at the station itself. So please make the necessary arrangements for the refund.

      IRCTC — Refund -Train cancelled

      REFUND STILL NOT RECD. FOR THE UNDERNOTED PNR NUMBER
      TRAIN CANCELLED ON 25.02.12

      TRAIN NO. 19771/JAIPUR ASR EXP

      PNR NUMBER - [protected]

      CANCEL E-TICKET/REFUND REFERENCE NO. ekt[protected]

      TRANSACTION ID -[protected]

      TDR STATUS - TDR ENTERED

      CANCELLED HISTORY REASON TRAIN CANCELLED
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        M
        Mithu Mullick
        from Nagar, Rajasthan
        Oct 6, 2008
        Resolved
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        Resolved

        I had booked a railway ticket on August 2nd PNR PNR - [protected]. I had sent an email to IRCTC on [protected]@irctc.co.in on August 4th and August 7th asking them to cancel the full ticket. They never responded to me and when I called them after the journey date they told me they can only give me 50% of the refund as the journey date has passed and they have not received my emails.

        This is completely unfair treatment.

        I am pasting the emails that I had sent to them:

        --- On Thu, 8/7/08, Mithu Mullick <[protected]@yahoo.com> wrote:

        From: Mithu Mullick <[protected]@yahoo.com>
        Subject: Please cancel the full ticket - PNR # [protected]
        To: [protected]@irctc.co.in
        Date: Thursday, August 7, 2008, 12:06 PM


        Please cancel the following full ticket immediately (). I tried to cancel the ticket online but was getting an error message. For identification purpose the driving license number that was used for booking the ticket is WB[protected].


        Regards
        Mithu Mullick



        --- On Mon, 8/4/08, Mithu Mullick <[protected]@yahoo.com> wrote:

        From: Mithu Mullick <[protected]@yahoo.com>
        Subject: Please cancel the full ticket - PNR # [protected]
        To: [protected]@irctc.co.in
        Date: Monday, August 4, 2008, 9:21 AM


        Please cancel the following full ticket immediately (PNR - [protected]). I tried to cancel the ticket online but was getting an error message. For identification purpose the driving license number that was used for booking the ticket is WB[protected].


        Regards
        Mithu Mullick
        Aug 14, 2020
        Complaint marked as Resolved 
        PNR NO. [protected]
        Train no. 2722
        From: NZM To LAR
        Date of Journey : 30.08.2008
        Transaction Id : [protected]
        Plz e-ticket cancellations
        please cancel the e ticket of harpreet from amritsar to new delhi
        Sir,
        I was trying to get a seat reserved in the train no. 4665 but in vain. I checked my sbi accout no.[protected].I Found that Rs. 232.00 have been deducted please refund the sum of Rupees to me.
        thank you.
        Wrong Information on the site.

        I was trying to find train between Ahmedabad(GUjarat) to Bhavnagar(Gujarat).

        They will provide train number 9271 for that.
        In fact the train number is 2971.

        The Same Mistake for Bhavnagar(Gujarat) to Bandra Teminus(Maharastra).
        The site shows the number 9272 instead of 2972.

        I think it is a Data Entry mistake. So change it as soon as possible.

        and the data must be check in the site.
        List Of Tickets
        e-ticket i-ticket



        S# Transaction ID PNR Number From To Total Amount Refund Amount Cancelled On Type of Ticket
        1 [protected] [protected] NZM RTA 246.0

        216.[protected] eticket
        2 [protected] [protected] RTA NZM 246.0

        196.[protected] eticket



        plz cancall tkt refund many
        i have userid on irctc name sumitmadri.Today i tried to open my userid with confirmed password
        but it not open. always shows user id or forget password. please help me as soon as possible.
        Respected Sir,
        I had booked a ticket on 22st August 2010 for the journey on 22nd october . from Delhi to Cuttack .i have made my ticket through internet, i checked my ATM but found that twice the amount of rupees has been debited an amount of Rs.4655/- instead of once. it was a I-ticket .pnr no. of ticket was [protected].
        can you please help me in refunding my money.please take action against my copmplaint.
        your faithfully,
        Kishore Kumar Mishra, Additional Govt. Advocate, Orissa High court
        Respected Sir,
        I had booked a ticket on 21st August 2010 for the journey on 20th October . from Pathankot to Delhi .i have made my ticket through internet, it was a I-ticket .pnr no. of ticket was [protected] and train No. 4034 Jammumail. Transaction ID is [protected] But I have not yet received the ticket though i got ticket which is booked on the next day in the same address. it is a sorry state of affairs that despite of repeated Mail no reply has come from the railway authority. I hope atleast u will take necessary steps in this regard, failing which i would be constrained to approach the court of law. Treat this as a legal notice.
        your faithfully,
        Kishore Kumar Mishra, Additional Govt. Advocate, Orissa High court
        I am Santanu Dinda. I file the TDR on 3 May, 2010.The ticket is for MITHILA EXPRESS which is cancelled due to Bharat Bandh on 27/04/2010.I cut the ticket from my mail id- santanudin.
        The details mentioned below
        Date of Journey- 28/04/2010
        PNR no[protected]
        Tranc ID -[protected]
        I laudge my complain on 3rd May. But still date the refund matter is pending with you.
        Please do the needfull & oblise.
        Thanking you
        SANTANU DINDA
        munna

        IRCTC — no response of email for getting email.

        i wish to get sbi railway credit card, for this purpose that how can i get same i sent email to address quoted by irctc but i could not get any response yet for one and half month.
        I booked a railway on 06.02.2011, PNR No.[protected] & transaction No.[protected].Travelling date 14.02.2007.All of the ticket is correct but due my mistake one passenger of the ticket is incorrect(Mistake) i.e.the Sl.No. 5., Name of the passenger is SHYAMALI MAJUMDE is shown a MALE but Originally she is a female. Please correct the same and acknowledged me.My email address is :- [protected]@yahoo.com.

        Thanking you,
        Yours Faithfully
        Dr.Sabin MAJUMDER.
        Dear sir.

        This is further to our Telecon this morning, please note that our Terminal Id INIXM[protected] our IRCTC is de activated with out the prior notice, so kindly activate and do the needful at your earlies,

        your speedy action on the above said matter is very much appreciated

        Thanks for your kind co operation

        regards
        Khan
        Dear Sir,

        This is further to our tele conversation, kindly activate our IRCTC online booking systems at your earliest, pls find below our
        Hi My IRCTC login is got deactivated on 15t may, As per email recvd from [protected]@irctc.com, they hv fwd the complaint to concerend department, but havnet recd any response on that..
        pls help me on that..
        refund paymentrefund paymentrefund paymentrefund payment
        Dear sir
        I have to ticket booked but my booking history I am not See my book ticket So I see, Ticket History refund status of failed transaction Fast on this message
        Sir Pls give me Refundebel Amount
        ( 1 ) [protected] Settlement Requested Not Booked Rs 162 bob

        (1 ) Pnr Number: 0 Transaction ID: [protected] Train No: 19012
        Train Name: GUJARAT EXPRESS From Station: (ST) To Station: (BVI)
        Date Of Journey: 13-Aug-2011 Class: 2S Boarding: (ST)
        Resv Upto: (BVI) Date Of Booking: 02-Aug-2011 Total Fare: Rs 162.00

        I have Second time to ticket booked but my booking history I am not See my book ticket So I see, Ticket History refund status of failed transaction Second on this message
        Sir Pls give me Refundebel Amount
        (2)[protected] Settlement Requested Not Booked Rs 162 bob

        I Hope & trust of irctc give me my mony Total Amount is 324 [protected]
        D/SIRS,

        WE HAVE BOOK TWO TICKET DELHI TO JAMMU BY RAJDHANI, PAYMENT HAVE BEEN CONFIRMED BUT TICKET IS NOT ISSUED. REMARKS TIME IS EXPIRED..PLS LET US KNOW WHAT TO DO.
        we have send many mail but not reply

        REPLY SOON
        THANKING YOU
        IQBAL SINGH
        Transaction Details
        Account Number 186XXXXXXX1954
        Transaction Date [protected]
        Transaction Amount INR 1, 481.03
        Transaction Type DR
        Transaction Description ICONN/33084226/170911/INDIAN RAILWAY COR
        i, ashok mangtani, sr citizen, tried to book two tickets, from thane to bangalore cy jn, on 19th dec 2011, by coimbatore express train, for 24th jan 2012, after booking, i was asked to make payments, i completed the formalities for making payments, through my debit card. after some time i got the message on my mobile, that a sum of rupees 447 was debited to my account, may be rupees 437 for my two tickets, plus rupee 10 may be charges for debit card. after, going through the history in irctc, i could not find any tickets. please look in to the matter. if the reservation is done, then please let me know on my email id i.e. [protected]@gmail.com or on my mobile no [protected], my res. address is given as under, ashok mangtani, 1802 mayflower, hirahandani meadows, thane, maharashtra, if the reservaion is not done, then please credit the refund amount to my debit card account.
        while in the middle of the payment, link was lost (sbi debit) and fair money was deducted from the account but the ticket was not booked . the status in the " refund ticket " reads that the refung status is unknown ... pnr no is [protected], transaction id [protected]
        my cancelatio refund not credited in bank ACCOUNT PL. SEND EARLY REFUND

        non refund of cancelled ticket amount

        I booked a ticket PNR [protected] on 12/08/2014 & cancelled it on 17/08/2014. Today is 21/08/2014, still I did not received the amount back in my account.

        Problem during login the irctc website.

        Captcha given during login time is not so clear.i face problem during login, even if I input correct captcha, it becomes wrong and have to try again.this takes a lot of time and irritates too much.Kindly workout on this issue.
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          R
          R K KURAPA
          from Ratlam, Madhya Pradesh
          Oct 6, 2008
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          I had cancelled a ticket vide tr.no.[protected] PNR [protected] on dt. 410�8. no amount refundedcredited to my account till date.pl refund the due amount immediately--r.k.kurapa.
          I have buy two ticket of 3AC sarhind Baroni Exp[protected] thursday from NDLS to BE and one ticket MB to BE since the train have 14.00 hours late from NDLS therefore I have bruoght two ticket of kV exp by cash & take up Journey . when io reached to bareilly i cancelled the ticket from cyber cafe but the ticket money not to transfer my a/c so please transfer the money
          PNR [protected] trasection ID [protected]
          PNR [protected] trasection ID [protected]
          Sir,
          1. I had a confirmed reservation in train No. 2653 (samparkranti Exp) on 29 Nov 08 in I AC from Kochuveli to Vadodara with PNR No. [protected]. However due to non availability of room, (AC coach become unserviceable at departure station) I was provided accommodation in II AC coach.
          2. On arrival at Vadodara I approached the Station Master for refund of excess money paid. He directed me to write in the following address with the Form of Certificate Granting Refund issued by the TTE.
          Joint General Manager/Operations,
          IRCTC, 16 Parliament Street,
          New Delhi - 110001.
          3. My applicatio was received by this office on 05 Dec 08(acknoledgement proof available).
          Second letter enclosing the Acknowledgement was send on 15 Jun 09.
          4. Till date neither any replay to my letter nor any correspondence in this effect received from any office. Request advice the course of action and which agency (address) to be contacted for getting my refund with interest.


          09 Sep 09
          Chennai

          IRCTC — non refund of amount

          MY NAME IS DILLIP KUMAR MOHAPATRA, C/O RANJAN PARIJA, AT SIDHAMAHAVIR PATNA, PURI-2 ORISSA-752002, MOBILE NO [protected],[protected],[protected] & [protected].
          MY COMPLAIN IS AS UNDER.
          SIR I had BOOKED A RAIL TICKET in favour of my ralative namely AMAL BISWAS of RS 487/- to travel on sealadha express on 01/10/09. the amount was deducted from my credit card and ticket was made print (transaction id as [protected]) THROUGH LOGIN IRCTC (MY USER ID AS manju110) on 06/08/09. while MY RELATIVE ascended on the said train he was fined RS 700/- byTTE and was told by the TTE that that irctc ticket was not valid as the amount was not received from concerned bank. in this connection I ASKED TO BANK whether the amount was deducted from my account for the above booked ticket or other wise and I was replied that RS 487/- has been deducted from your account for booking the said ticket.although the said amount deducted from my account but the ticket was invalid. keeping in view of above take action accordingly so that i can able to refund the said amount. in this connection I had lodged complain to irctc through net but reply was not given to me yet. plz take n/a. thaking you with courteous recognition.
          call[protected]
          Hi

          I have cancelled a flight ticket on 1st August 2012 booked on IRCTC under flights section. The transaction ID for the flight booking is [protected].
          But still I am not refunded the respective amount. Now every time I enquire IRCTC helpline they tell me to wait 3-8 working days. I am not able to configure what is the problem.

          Please take suitable steps.

          Thanks
          Ashish Kumar
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            N
            Nishit
            from Shirdi, Maharashtra
            Oct 6, 2008
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            I am sorry to say this is another typical government facilities, like all others this has no reliability at all.

            since yesterday i am trying to book a ticket online and suddenly at any stage of booking "service unavailable" message pops up.

            is IRCTC doing anything on this? as this is a frequent problem with website due to many connected users.

            Does authorities understand how important it could be for someone to book tickets.? if facilities are there then proper functioning is primary responsibility.


            Hoping for some improvement.

            Regards,

            Inden — REGARDING BOOKING

            Sir,

            I booking gas in Nilkanth gas agencies Vashisht Park , New Delhi-110046 before 20 days but not provided yet till date. I am very disappointed of your service. Agency has not given any booking receipt of consumer. My Consumer No.-16423.


            Thanx,
            Bimlesh
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              P
              Praveen Bansal
              from New Delhi, Delhi
              Oct 3, 2008
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              i got e-ticket duly confirmed no. [protected] with transaction ID [protected]. I am not able to digest that without getting the money how can thay confirm the ticket. Secondly more over after confirnation they have cancelled my ticket without any inforamtion. i have to travel tomorrow with my family and due to unavailabilty of ticket i am not able to travel. who is responsible for this harrasment ??????????
              Hello,

              Today (5/01/2011) I have done an online transaction to purchase a ticket on 07115 Hyd Qln Exp from secunderabad station to ernakulan town boarding on 7/01/2011 for v badresham. Unfortunately after the payment was made through andhrabank payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.

              This is really embarrasing situation and IRCTC is expected to help me at the earliest with the ticket if the payment is already confirmed at their end. i got a balance deducted message from my account to my mobile..
              Expecting a reply as soon as possible.

              Thanks and Reply
              badresham
              Call me: [protected]
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                J
                Jyotirmoy Debnath
                Oct 1, 2008
                Resolved
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                Resolved

                Sir

                I have booked a ticket PNR[protected], Transaction ID [protected] from Duvidha(DVD) to Howrah(HWH) by 8646 on 20-Jun-2008. Due to flood in Orissa, 8646 East Coast Express was short terminated at Vizag. Hence I could not make the journey.

                I was informed that I will be eligible for full refund as I had not made the journey. But I was not able to cancel the ticket online as it stated Charting Done.

                I have forwarded the request of cancellation to [protected]@irctc.co.in and got a prompt reply of refund within 90 days.

                More than 90 days are over, I have still not received the refund. Inspite of repeated mail to irctc no response is received till date.

                IRCTC is making fool to the people.
                Aug 14, 2020
                Complaint marked as Resolved 
                I am also having the same proble
                thair are vary bad service given by railway in case of e-ticketing refund case .
                THE REFUND DOES NOT MAKE TILL TODAY
                train no=4650 /saryu yamuna exp
                transiction id=[protected]
                pnr no=[protected]
                date of jarny=25/05/09
                date of booking=23/o5/09
                DATE OF CANCILATION OF TRAIN=25/05/09, DUE TO CLASHES IN PANJAB
                DELHI TO BALLIA
                in the name of=
                1) SYED AYAZUL ISLAM 27 M
                2) REZWANULLAH 18 M
                train no=4650 /saryu yamuna exp
                transiction id=[protected]
                pnr no=[protected]
                date of jarny=25/05/09
                date of booking=23/o5/09
                FROM = NANDU CYBER CAFE, PUL PRAHLADPUR, NEW DELHI
                COMPLAIN DATE=02/06/09

                I HAVE ALSO COMPLAINED ON DATED 02/06/09
                MY MOBLE NO . IS: [protected]
                I HAVE NOT RECEVED ANY ANS FROM RAILWAY TILL TODAY
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                  B
                  Basab Saha
                  from Mumbai, Maharashtra
                  Sep 30, 2008
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                  Dear Sir,

                  I have not purchased any railway ticket on 29.5.2008. But my card account is showing debit of Rs. 3138 by IRCTC under booking reference no : 925266.

                  I have been trying to put my grievances to IRCTC by mail and telephone but invain.

                  Can anybody help to bail me out of the problem.

                  Regards,

                  Basab

                  Indian Railways — Wrong debit from my card without buying any railway ticket

                  Dear Sir,

                  I have not booked any railway ticket on 29.5.2008. But, my credit card has been charged with Rs. 3138 under bokking reference No. 925266.

                  I have been writing to IRCTC and trying to call on phone but in vain.

                  Can anyone help me out. Is it a big railway racket going on in fraudulent transaction...

                  Regards,

                  Basab
                  IRCTC Complaints - Wrong debit of Rs. 3138 to my card account without purchasing ticket
                  Review all IRCTC complaints
                  IRCTC
                  Posted:[protected] by Sajid mansoori [send email]
                  Wrong debit of Rs. 2190 to my card account without purchasing ticket

                  Complaint Rating:
                  Company information:
                  IRCTC
                  India
                  irctc.co.in

                  Dear Sir,

                  I have not purchased any railway ticket on 30.09.2008. But my card account is showing debit of Rs. 2190 by IRCTC under booking reference no : [protected]
                  I have been trying to put my grievances to IRCTC by mail and telephone but invain.

                  Can anybody help to bail me out of the problem.

                  Regards,
                  Sajid Mansoori

                  IRCTC — Incorrect Debits

                  On 1st January 2009, I tried to book two tickets. After about 5 or 6 attempts, I booked two tickets. My credit card however was charged 4 times, out of which IRCTC reversed 1 transaction. There's still one transaction pending.

                  I have sent them 4 emails on this issue and not a single email response has come through. I have also called them more than 20 times and spoken to about 6 different people when I got through. Most of the reps were indifferent to my issue and did not even appear to properly listen to what I was saying. They don't even have records of my previous calls and I am forced to explain my problem over and over again to the reps that cannot understand a bit of English.

                  As expected, there's no escalation process for me to use as well.
                  Dear Sir,

                  We had booked a ticket for ASR-HWH Express (Train No : 3050) (PNR NO: [protected] : Transaction ID: [protected]; Booked on :[protected] from Varanasi to Howrah (Date: 11.01.2009) which got cancelled. But we have not received the refundable money yet. We have tried to cancel the ticket, but couldn't (it showed "list has been prepared").
                  I have written to [protected]@irctc.co.in, more than 10 times. But have not received any reply from them.


                  Regards

                  Amrita Mukherjee, Senior Research Fellow

                  Indian Association for the Cultivation of Science, Kolkata
                  you are not showing my complaint which i posted on[protected]
                  Dear Sir
                  I was travelling by Gurudev Express train no.2666 on 21/05/09 from Berhampur to Nagercoil with my daughter by a/c 3tire.Before reaching Nagercoil, from Trivandrum the a/c was stopped and the attendant askedd to return bed sheet and blanket.
                  Why ? our ticket was up to Nagercoil not up to Trivandrum.
                  Kindly look after this matter.
                  R.Patnaik
                  dear sir, 302- RS is debit from my sbi debit card 0n date[protected] when i book ticket of surat to kota train deharadun express date[protected]
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                    Bhaskar Banerji
                    from Bengaluru, Karnataka
                    Sep 29, 2008
                    Resolved
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                    Dear Madam/Sir,
                    I had purchased an e-Ticket, details of which are written below :
                    Transaction ID : [protected]
                    PNR No. :[protected]
                    Train No. & Name : 8409/SRI JAGANNATH EXPRESS
                    Date Of Journey : 05/6/2008
                    From : HOWRAH To : PURI
                    Date of Boarding : 05/6/2008
                    Boarding : HOWRAH Resv Upto : PURI
                    Total Fare : Rs. 1570.00
                    Adult : 2 Child : 1
                    The above train had however been cancelled from Howrah due to Bandh in West Bengal.
                    Subsequently I had cancelled the E-ticket on 05/06/2008 for the journey on the same date due to the above Bandh in W. Bengal.
                    The TDR details are as follows:
                    TDR Details
                    Transaction Details
                    PNR Number [protected] Booked On 2-5-2008
                    Transaction ID [protected] Ticket Type eticket
                    Class 3A Internet Service Charge Rs 30.00
                    Date Of Journey 05/6/2008 Ticket Charge Rs 1570.00
                    Bank ICICIBANK Total Rs 1600.00
                    Train No 8409 Railway Zone ECO
                    From Station HOWRAH JN(HWH) IRCTC Zone Chief Regional Manager/Eastern Zone/ Bhubaneshwar (IRCTC) Bhubaneshwar
                    To Station PURI(PURI) Quota General

                    Ticket Details
                    S# Name Age Sex Coach Seat Res-Status
                    1 BHASKAR BANERJI 38 Male B1 0060 Booked
                    2 RANGANA BANERJI 33 Female B1 0061 Booked
                    3 ARJUN BANERJI 5 Male B1 0059 Booked
                    Reason For Tdr : ON-REQUEST
                    TDR STATUS : Previous Record
                    Reference No : 116496.0
                    TDR Filing Date : 18-Jun-2008
                    Refund Status : Refund under Process
                    Refund Date : Not Available
                    Refund Amount : Rs.0.00
                    IRCTC had sent a letter to the Chief Regional Manger/Eastern Zone/Bhubaneshwar(IRCTC), with a copy to me where he had mentioned about my request through E-Mial about my cancellation of the E-ticket and subsequently for the Refund.
                    However since then I have not heard from IRCTC, nor received my Refund although the period of 90 days has long lapsed.
                    You are requested to guide me in this regard.
                    With Regards,
                    Bhaskar Banerji
                    Mob : [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Dear Sir / Madam,
                    I had purchased an e-Ticket, details of which are written below:
                    Transaction ID: [protected]
                    PNR NO.[protected]
                    Train No. & name : 2444 / Bhubaneswar Rajdhani
                    Date of Journey: 19.06.08
                    From : KGP to BBS in 3A
                    Total Fare : RS. 1995
                    The above train route was diverted from KGP to BBS due to heavy rain at Kharagpur.
                    Subsequently I had sent mail to [protected]@IRCTC.CO.IN on 19.06.08 for cancellation of above tickets and request for refund through e-mail dt 20.06.08 due to the train did not touch my boarding station.
                    The TDR details are as follows :
                    PNR No.[protected] booked on 19.06.08
                    Transaction ID: [protected] Ticket Type : eticket
                    Class 3A Internet Service Charge Rs. 30
                    Date of Journey 19.06.2008 Ticket Charge Rs. 1995.00
                    Train No. 2444 Railway Zone ECO
                    From Station Kharagpur JN. To Station : Bhubaneswar, Quota : General

                    Reason for TDR : On -Request
                    Reference No. 213933.0
                    TDR Filing Date : 20-June-2008

                    IRCTC, Delhi had sent a Reminder 1 letter dt 21.11.08 to the Chief Commercial Manager/ Eastern Zone/Bhubaneshwar with a copy to me where he had mentioned about my request through email about my cancellation of the E-ticket and subsequently for the Refund.

                    However since then I have not heard from CCM, East Coast Railway, Bhubaneshwar, nor received my Refund although the period of 216 day have long lapsed.

                    You are requested to guide me in this regard.

                    With Regards,

                    Uma Banerjee
                    Mob# [protected]
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                      V
                      VEERAJ RAJPUT
                      from Cuncolim, Goa
                      Sep 28, 2008
                      Resolved
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                      I could not cancel my wl tatkal ticket pnr no : [protected] from cstm to lucknow just because the website was under maintenance. I have lost rs 600/= due to negligence on irctc part. Cant they maintain there website during 11.30 pm to 5.00 am. Also i could not cancel my cnf ticket from adi to bct pnr no: [protected] which has costed me rs 144/= this is my case consider thousands of cases who haven't complained.. Irctc helpline numbers are useless and keep ringing.
                      Aug 14, 2020
                      Complaint marked as Resolved 

                      STATE BANK OF INDIA[2155] — ABOUT WRONG DEDUCTION OF MIN. CHARGE

                      Sir, my account no.is -[protected],
                      my saving account is without checkbook, so min. balance of my accout is 500 rupees, ammout in my accont was always greater than 500 rupees, but 200 rupees is deducted from my account on 31st March. please take proper action
                      R/sir/madam, On 12/08/08 5603, intercity exp running from ghy-ledo train cancelled .so my pnr no:[protected], passenger name (1)M.Prasad 40, male (2)R.Singh 38 male (3)S.Singh 34 female, (4) D.Singh 32 female (5)R.Singh 35 female (6) K.Devi 65 female .
                      So type of ID is State Govt issued id no is o000 and issuing authority is BEEOMRG.The id holder is M.Prasad 40 male.
                      So, I kindly request you to refund money as earlier as possible.

                      From:Tapash ld00020111Mazumder
                      Hi,
                      i cancled my 2 ticket but till now m not get my refund.detail for the ticket as
                      1.Transaction ID: [protected]
                      PNR No : [protected]
                      Train No. & Name: 2189/MAHAKAUSHAL EXP
                      Date of Journey:[protected]

                      2.Transaction ID: [protected]
                      PNR No : [protected]
                      Train No. & Name: 2190/MAHAKOSHAL EXP
                      Date of Journey:27-Oct-2008

                      Please reply me.How long time it taks from the canclelation date.

                      Thanks
                      Akhilesh
                      HELLO IRCTC,
                      i hav cancled my 2 ticket but after three months+
                      now m not get my refund.pls solve d problem.
                      detail for the ticket as -
                      1.Transaction ID: [protected]
                      PNR No : [protected]
                      Train No. & Name: 5014/RANIKHET EXP
                      Date of Journey: 26-06-08

                      2.Transaction ID: [protected]
                      PNR No : [protected]
                      Train No. & Name: 2876/NEELANCHAL EXP
                      Date of Journey: 01 JULY 2008

                      Please reply me.How long time it taks from the canclelation date.

                      Thanks
                      Naveen Pandey
                      Comments

                      1).
                      Hi IRCTC,
                      i cancled my 2 tickets, but till now m not get my refund.detail for the ticket as below...

                      1.Ticket No.:[protected]Adult-01, child-02)
                      PNR No :[protected]
                      Train No. & Name: 1072/KAMAYANI EXP
                      Date of Journey:[protected]
                      Cancelled Date :[protected]

                      2).
                      2.Ticket No.: /[protected]child-01)
                      PNR No :[protected]
                      Train No. & Name: 139/HOLIDAY SPACIAL
                      Date of Journey:[protected]
                      Cancelled Date :[protected]

                      Please reply me.How long time it taks from the canclelation date.

                      Thanks
                      Jayprakash Yadav
                      [protected]
                      Sir/Ma’am

                      I would like to share my bad experience with IRCTC (online ticket booking website).

                      I have booked my tickets against PNR [protected] on 23rd December, 2008 but after a day on 25th Dec, 2008 I tried to cancel my tickets with immediate effect & sent a mail on [protected]@irctc.co.in as suggest by an executive on phone.

                      ----- Original Message -----
                      From: Deepak Kapoor
                      To: [protected]@irctc.co.in
                      Cc: [protected]@irctc.co.in
                      Sent: Thursday, December 25, 2008 10:53 PM
                      Subject: Ticket Cancellation-PNR [protected]

                      After my requesting mail for cancellation of tickets, they replied in mention below text.

                      “Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we are forwarding your case to railways for the TDR process. Railways check all the matters and decide what amount should be refunded and this all process takes 90 days or more. Once the railways refunded your amount, we will credited to your same account.
                      Regards.
                      PANKAJ DHIMAN
                      [protected]@irctc.co.in
                      www.irctc.co.in

                      In the reference of above mail ...i asked them ...

                      Why should i go for TDR processing when i am using your service within all deadlines and have cancelled the tickets before 24hours?

                      Do you have any such provision in your website that before 24 hours, tickets can not be cancle?

                      Please reply.

                      NOW I AM SENDING THEM LOT OF MAILS WITH SAME QUERY BUT I HAVE NO FEEDBACK ON THIS. WHICH SHOWS THAT THEY ARE RESPONSIBLE SOMEWHERE AND NOT READY TO WRITE ANYTHING IN WRITTEN

                      KINDLY SUGGEST ME THE RIGHT WAY TO GET IT DONE ASAP.

                      With Regards
                      Deepak Kapoor
                      [protected]
                      hi i booked a ticket woth pnr no. [protected] but cancelled just after 10 minutes because of the misprinted name and i did not get my money backit is not transferred into my account. plz help me as soon as possible
                      hi IRCTC i cancelled the ticket with details as

                      pnr no. [protected]

                      transaction ID [protected]

                      train no & name 2625 kerala express

                      date of cancellation[protected]

                      plz reply coz i did not get my money back in my account

                      thanks
                      aishwarya
                      This is to inform you that the (PNR: [protected]) from NDLS TO MGS booked for 21st December 2008 was cancelled on same date by me and the TDR which was filed on 24/12/08, it has been 5 months and still the refund money has not been refunded to my account. So kindly look into the matter and please get the problem resolved.
                      I have booked a ticket on 20/05/2009 from irctc for journey from mumbai to hyderabad on date 25/05/09.
                      At the time of booking a message is flashed on my screen as server is disconnected.So i booked another ticket.
                      Today when i checked my irctc account ticket is generated. PNR NO is [protected].
                      Please cancel this ticket & refund the amount to my hdfc account.
                      Sub:- Transaction Failed But Amount Deducted from my Account
                      Ref.-ID-paulrdp


                      Dear Sir,
                      I had trying to purchase Rail ticket through my IRCTC ID on 2nd Sep morning.
                      My transaction Ref[protected] &[protected] ,and makes confirm payment of Rs.4152 through net banking of Corporation Bank(A/C No-0057-SB[protected] to IRCTC.
                      But after completing payment, not receive any e ticket from IRCTC, only received message from IRCTC that my above both transaction was failed. I am surprised to see my bank statement that above amount already deducted from my Account for above failed transaction.
                      I am already sending my Bank A/C statement several time before to IRCTC. but not yet receive any responses from IRCTC end. Will you please explain how its happened ? Who will be responsible for this fraud type transuction?Why I am loosing money/time?
                      I would like to request you please see the matter seriously and do the needful to refund my money at my account as early as possible.
                      Thanking You

                      Yours Faithfully
                      Sanjib Paul
                      [protected]@rediffmail.com
                      [protected]
                      Please refund my ticket amount of Rs 7000+ as I have cancelled the following tickets on 11th Sept 09 but yet there is no money receipt.following are the details-

                      [protected] [protected] Rs 2155 SBI Debit Cancelled
                      3 [protected] [protected] Rs 1453 SBI Debit Cancelled
                      4 [protected] [protected] Rs 1985 SBI Debit Cancelled
                      5 [protected] [protected] Rs 1985 SBI Debit Cancelled
                      Please do it at the earliest
                      dear sir,
                      I have purchase 2 ticket on 13/02/2010 in ganga satluj exp at wating 56/57 but my ticket not yet the time conform so i request to you please refund my account money.
                      Dear Sir,
                      This is to inform you that I have booked 6 tickets with the PNR NO.[protected] & Transaction ID [protected]. The booking status was waiting after the preparation of chart only two tickets were confirmed but I have not received the credit of cancelled tickets amount in my Punjab National Bank A/C . Yet. i have several reminder to irctc but no solution provided me till date.... Plz look into the matter & do needful as soon as possible.

                      Thanks & Rgds.
                      Pankaj agarwal
                      [protected]
                      pankaj.[protected]@orcellmobile.com
                      sir,
                      i booked a ticket from BCT to KOTA Sleeper class (Dt. 24.05.2010) by internet. It was in wait list and not confirm till chart prepared. But i am not received the refund money of this ticket.
                      PNR no. of ticket [protected]
                      Transaction ID [protected]

                      kindly manage for refund
                      Thanks

                      Rakesh Upadhyay
                      on 20/6/2010 I tried to book ticket from Hyderabad to Bhimavaram. It has shown some error, and i have tried again to book the ticket, this time i got reservation. I didnot get any ticket & PNR

                      But 2 times debited my account. My account details
                      Card no:[protected]
                      Branch: SBI, Bhimavaram
                      Ac No. : [protected]
                      hi irctc i booked e-ticket from cuttack to tatanagar in uttakal express bording date is 2 july 2010, train no. 8477
                      but my train is cancelled for that day than how can i get my money refund.if i will canceled my ticket than than how much money i will get full or deducted
                      I had booked an e-ticket for Katni (MP) to bangalore (Travel date: 29 sep 2010) through my SBI account. Money has been deducted from my account but ticket is not booked. My IRCTC transection ID is [protected].
                      Please refund.
                      Kuldeep Sharma
                      mail: [protected]@rediffmail.com
                      contact: [protected]

                      IRCTC — LOSS OF MONEY

                      i have booked a ticket on 08-09-10 from vijayawada to secunderabad (NS HYDERABAD EXP) through IRCTC .After completion of process an amount of 168/- has been deducted from my account but i didn't get the ticket .so what i have to do to get money back to my Andhra Bank account , because if server problem occurs na what we can do
                      payment debited from bank but not confirm with IRCTC and no recored on site also.
                      i have ticket in my had with PNR no. but is is showin PNR not correct
                      if anybody can help me out pls mail me on [protected]@shilpijewellers.com
                      Hi,
                      My ticket from SBPY - ROU stations respectively for 18th Sep ,2010 was not booked yet an amount of Rs-79(actual fare 59) was deducted via Transaction ID: [protected] .
                      In the Refund Details its showing Payment Not Received From Bank in spite of my account being debited.This is very frustrating.
                      Please refund my money as soon as possible.Thanking you in anticipation.

                      Yours sincerely,
                      Sidharth Mishra.
                      i booked a ticket from BLGR to HWH Sleeper class (Dt. 19.11.2010) by internet. but due to some problem i cancelled my ticket. But i am not received the refund money of this ticket.lets me tell how many day refund my money.
                      i had cancelled my ticket pnr no.[protected] dated 16 dec 2010 from Barkakana to Katni. but still my money was not refunded into my account. How can any one rely on IRCTC. It has happened to me many times The service of IRCTC is very much poor. I want my money back.
                      Transaction ID: [protected]
                      hi sir ,this is surya ...i booked ticket from YASWANTHPUR to KACHIGUDA on 7/8/2011(TODAY) but because of some problem my ticket was not booked but the ticket amount rs.688 was debited from my card. please credit my amount into my card
                      i made an e ticket on the name Suyash Verma in train no.13010Doon Express from Dehradun to Varanasi central on 13th Oct. 2010 by internet but it showed processing for near about one hour but the ticket was not sent to me.besides it 329 rupees were deduced from my sbi atm card whose no. is[protected] & my transiction id was [protected]. I also got only Rs10 refunded to my account. So i want to get the full balance(remaining 319) refund in my sbi account.MY MOBILE NO. IS [protected]

                      IRCTC — loss of money from my account

                      dear sir.
                      there is a transaction from my pension account(andhra bank) to irctc account on 6th november which i am charged a sum of rs.1686 with out my notice. i have never made such a transaction but the amount has been charged.
                      6-11-11 ref.no.[protected] rs. 1064
                      6-11-11 ref.no [protected] rs. 311

                      please pursue the issue and give me the details of the transaction.

                      IRCTC — wrong deduction of money

                      sir i have booked a e ticket of 16 of feb from jabalpur to Howrah by shaktipunj express whose pnr no is [protected]. i want to cancelled the ticket on 15 of feb at 11:30 pm but unable to log in due to there website problem. i called the irctc care and received a conformation that no extra amount is going to be deducted from my account.But while cancelling my ticket Rs 182 is deducted instead of rs 40.
                      the response i get on the 11:45 and onwards on site i took a screen shot and attached to the site

                      so kindly go through a problem and help me to get my money back

                      my mobile no is [protected]
                      i have two ticket one for traveling & one for returning i have cancelled them but money does not refund
                      i am ratnesh kumar. i was cancelled the ticket on 29/04/13 but not got the money
                      pnr. [protected]
                      tr no. [protected]
                      from chennai central to titlagadh
                      and my bank transaction details is...
                      i am ratnesh kumar. i was cancelled the ticket on 29/04/13 but not got the money
                      pnr. [protected]
                      tr no. [protected]
                      from chennai central to titlagadh
                      and my bank transaction details is...
                      my mobile no. is [protected]
                      hello i am ratnesh .
                      i booked one ticket from chennai to Titlagarh via dhanbad express on 8th of april, 2013. but unfortunately i had to cancel the ticket on 29th because my exam have been preponed.
                      its showing that the money has been refunded to the account on 3rd may itself, but its not been refunded actually.
                      i need the money as soon as possible.so please check the details soon, and contact me if further details are required.
                      contact no- [protected]
                      pnr number of the ticket-[protected]
                      my train ticket cacelled, but we did not received my amount, pnr no [protected] amount $285.00, we received message
                      Train No. &amp;amp; Name:12832/DHN GARIB RATH
                      PNR No: [protected]
                      Date of Journey 20th Jan 2015

                      The seat reservation was from Bhubneswar to Jharsuguda .Due to Srike prevailing at Rourkela the train route was changed &amp;amp; it did not go through jharsuguda junction.
                      So till now the Refund is not processed.
                      I had cancelled the ticket and the pnr no is [protected]. and i have recd a email of cancellation and refunded amount of Rs 570.00 I have made a payment from icici visa card gateway and my card is of Cosmos bank.When will i get my money refund
                      Dear sir,
                      I have booked a ticket on 28th january 2015 amounting Rs.1072.The transaction failed for the first time but my account was debited.This has happened earlier also.Usually reqiuisite amount was credited within 1 week.But this time even after 1 and half month, money is not refunded.I talked to bank officials.According to them money will be refunded by IRCTC and bank has no role to play in it.Please provide required help in this matter.
                      Transaction id: [protected]
                      I booked 2 air ticket from patna to mumbai on date 12/04/2015 and journey date was 14/04/2015 but due to some reason I cancelled my ticket on same date of booking. My cancellation reference no. [protected] and [protected] but still I did not get my money in my account so please solve this problem as soon as possible.
                      Dear Sir/Mam,
                      I already complained for this and once again doing same thing. Actually I booked the two flight ticket by IRCTC for Patna to Mumbai on Date 12/04/2015 while journey date was 14/04/2015 but due some reason on same date I cancelled the ticket but I did not get my money till now its more than one and half months and here, I mentioned the cancellation reference number with traveller name-
                      1)Ms MADHU KUMARI- [protected] and 2) Mrs SUNITA DEVI-[protected]
                      Amount was 16647/- rupees.
                      So I am requesting please provide me my refund money as soon as possible, Its already delayed. I am hoping in coming days this issue will be clear.

                      Thanking You
                      I booked one ticket from Trivandrum to Ernakulam (Train no 12082) on 15/06/2015 ON THE IRCTC connect ( android application ) but the transaction done but ive didn&#039;t get my tickets due to some network problem. The amount of money amounting to Rs. 2206.85/- was, however, debited to my SBT account . Their Failed transaction ID is- [protected] dated 15/06/2015.

                      So please do the refund to my respective account .


                      place:trivandrum Thank you
                      A.Suriya
                      hi IRCTC i cancelled the ticket with details as

                      NDLS TO LKO

                      transaction ID is [protected]

                      train no & name is 12420 Gomti express

                      date of booking 21-july-2012

                      plz reply coz i did not get my money back in my account

                      thanks
                      aishwarya

                      IRCTC — Forget User Id

                      Sir/Mam, I forget my user Id. My e-mail Id is [protected]@rediffmail.com and my mobile number is[protected] what is the solution

                      IRCTC — Poor Quality of Catering!

                      Abhinav Kumar Ranchi-Rajdhani date-8/5/15 The quality of the food served in the train is poor!The sandwhich served was stale and the soup was very watery! Hoping for immediate actions...

                      Dinner price

                      My PNR number is [protected] seat number is 16, now I'm traveling in the Hyderabad express. For egg briyani they charged me rs.80/_ Is it true cost of IRCTC? [protected]

                      TICKET FAILED

                      TRANSITION HAS COMPLETED SUCCESSFULLY BUT TICKET IS NOT BOOKED.MY TRANSACTION NO. IS[protected].TICKET BOOK DATE 10/03/2015 AND TRAIN NO. IS14005

                      ticket not booked and cash has deducted.

                      dear sir the passenger bearing transaction id [protected] has not been booked and the amount from my card has been deducted so even the customer care of irctc are not responding so give me a solution.

                      Non Refund of TDR filed money

                      TDR filed on 9 March 2013. Date of Journey was in Rajdhani Express on 10th March. Traveller sick -advised rest.
                      PNR [protected]
                      Transaction ID [protected]

                      Approx Rs 2000 gobbled up by Railways

                      They say the amount is not refundable

                      non refund of money on cancellation of e ticket

                      Transaction id : [protected] Pnr Number: [protected] Train No: 12007 Train Name: SHATABDI EXP ticket cancelled and it is showing status as money refunded on 03 november 2013 but yet bank account not credited.

                      CITI Bank Payment Option is not present

                      I have checked today IRCTC CITI bank option is not present in Net Banking, Debit Card and Credit Card payment screen. Previously it was there.

                      site problem

                      when i m going to click at proceed for booking nothing happen only search is going on.

                      website frequently closed for maintenance

                      When in need I try to book a e-ticket the authentic web site always under maintenance. trouble causes for e-booking. do the needful. what is the use of web site which is alwyas under repair or under maintenance.
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                        S
                        Srini Ramakrishnan
                        from Kodungallur, Kerala
                        Sep 26, 2008
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                        Hi,

                        This is regarding an ecommerce transaction in India with possibly
                        India's largest ecommerce website - irctc.co.in which is a monopoly,
                        the only authorized online reseller of Indian Railway tickets.
                        Cleartrip and any other websites which offer the same service are
                        downstream from IRCTC and offer enhanced services with additional fees
                        to make up for the deficiencies of IRCTC, a Government of India
                        enterprise.

                        I canceled an e-tatkal ticket of nearly Rs. 1500 that resulted in zero
                        rupees refund. The IRCTC website does not tell you in advance the
                        amount of refund you are eligible to get. In fact there is no
                        automated way to find out via the website the amount of cancellation
                        charges on any ticket. Traditional railway booking offices do not
                        perform cancellation of etickets. And the IRCTC 24 hour call center
                        isn't really available out of office hours - no one picks up when you
                        call at night. What's worse, the call center isn't a toll free number.
                        In fact, it is a Delhi area code number that gets pretty expensive to call if
                        you are having a detailed discussion over long distance STD.

                        Therefore my request of IRCTC was that they at least reissue the
                        cancelled ticket to me - since there was no warning in advance that I
                        would get no money back. After all, it is illogical that anyone would
                        take the trouble of canceling a ticket for no refund.

                        The IRCTC call center agent I spoke to refuses, and maintains that I
                        should have been familiar with the "rules".

                        That's hardly a defense, since the rules are hard to understand, and
                        are poorly explained. When modern technology clearly allows IRCTC to
                        inform consumers of their charges upon cancellation, it has been
                        negligent in not publishing that information to consumers on demand in
                        advance of the cancellation.

                        Is there anyway I can get a remedy short of a consumer court?

                        Cheeni
                        Online Payment made but no ticket received

                        Yesterday night I tried booking a ticket via irctc.co.in
                        Payment was made thru Andhra BAnk online site but after the payment was made, the irctc site immediately went down and didnt come up till yesterday evening
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                          S
                          sunanda sharma
                          from Hyderabad, Telangana
                          Sep 22, 2008
                          Resolved
                          Report
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                          Resolved

                          Dear sir
                          I have received a mail from "[protected]@irctc.co.in" for Rs. 60, 00, 000.00 Sweepstakes Certificate of Eligibility.Is it scam or real

                          Thanks
                          Sunanda
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Even i have received the same email.
                          I want to know whether this mail is fake or real.

                          Thanks,
                          Nishikant
                          the similar kind of mail has been received by me. This has become a headache since last two months. I am receiveing several messages live winning of 500, 000 BGP from somany lottery companies is there any foroum where we can report these type mails.
                          I also got the same mail... Is it fake??
                          I also received similar mail some time back. A very big headache.
                          hi floks

                          this type of mail is just a time waste and fake... guys with huge amount of time does these kind of thngs so plz dnt reply those kind of mails...
                          i got also the same mail which u already got. and today morning i also got 1 call from [protected], the person try to convinced me to purchase 20 cd's pack for Rs. 2249 along with that they aregiving rebook shoe + dimond jwellary voucher of Rs 5000, + Rs 5000 holiday voucher. and they are going to give delivery in 10 days. and i have to pay Cash on delivery, if i got all the items in good condition
                          i m not at all call this mail as a scam mail.
                          I am also reciept in this mail what is the factual position anybody know?
                          it is a fake, scam do not loose your money
                          i got also the same mail which u already got. and today morning i also got 1 call from [protected], the person try to convinced me to purchase 20 cd's pack for Rs. 2249 along with that they aregiving rebook shoe + dimond jwellary voucher of Rs 5000, + Rs 5000 holiday voucher. and they are going to give delivery in 10 days. and i have to pay Cash on delivery, if i got all the items in good condition
                          I dont know about the irctc mail but the cd pack-reebok offer is from india today and i can say it is genuine. It is done for brand image and you will get the items promised
                          hi all, i also got same type of mail and also received call from india today group for confirmation of the detail. The caller said that i will get all the things at home and have to pay cash on delivery whenever i will get my pack. They will provide reebok shoe+ jwellery voucher+ holiday voucher+ 9 DVDs
                          Hey even I got a call from [protected], the lady wanted to confirm my address for sweepstakes 60 LAKHS...but i do not trust such calls n mails...so i did not give her my address...I strongly believe they all r FAKES!!!
                          sir,
                          i am also receiving this type of mails in my inbox, for entering into 60 lakh sweepstakes and i am also receiving calls from the same number [protected], but they are not answering, the call disconnects immediately.
                          i want to know is it real or scam.
                          Hi all.. I also got this kind of call from India today Book club (no:[protected] yesterday regarding I have own Rs 14000 for travel, Rebock shoe and so so..iff I buy 20cds together with the shoe. Nearly 6 months I am getting frequent letters from them stating I have entered sweepstakes 60 LAKHS!!dont know what it is..it is really worth or not??Can anyone tell me whether I should buy all those cds and shoe of amount Rs. 2500?
                          Even I received such mail from India Today. is it a fake one. Kindly guide.
                          Yes even I've received the same kind of eligibility certificate.
                          Should I reply ??
                          sir,
                          i am also receiving this type of mails in my inbox,
                          should i click on the given link or not ?
                          i am also receiving this type of mails in my inbox, But i could not get the pass code. Is this all a game?
                          Even I received such mails from IRCTC, SBI & India Today. is it a fake one. Kindly guide.this type of mail is just a time waste and fake... guys with huge amount of time does these kind of thngs so plz dnt reply those kind of mails... ok friends, byeee...
                          I got the same mail but they offer swatch watch+beneton watch. But today morning I got call from [protected] and the lady ask me to give the full detail of my credit card, but I refussed and said that I will give through internet, then she said that there is some problem with net paying, so you can trust on me and give the details. I said to the lady that please send your product and I immediatly pay at the time of delivery, so she said that it is not possible, and told me that if you are agreed then I will call you tommorrow.
                          Now I m confused that should give the information or not?
                          Sir, I got a mail from Id : [protected]@irctc.co.in on 01/23/2009 11:31 AM, Subject as
                          "Announcement of Winner !" This says I am eligible to get a Reebok Tracksuit, Shoes, Bag & Towel worth Rs. 8196/- by paying only Rs. 2998/- through online payment. Is it a fake mail or really some promotional schemefrom THE INDIA TODAY GROUP - INDIA TODAY BOOK CLUB. Please confirm and advise can I go for making the payment online safely ?
                          Regards, Vishwanath
                          Sir, I got a mail from Id : [protected]@irctc.co.in on 02/12/2009 11:31 AM, Subject as
                          "Confirmed Winner !" This says I am eligible to get a Swatch Watch + Benetton watch worth Rs.7000/- by paying only Rs. 2100/- through online payment. Is it a fake mail or really some promotional scheme from THE INDIA TODAY GROUP - INDIA TODAY BOOK CLUB. Please confirm and advise can I go for making the payment online safely ?
                          i also received the same email and also someone from india today called me asking details of my credit card.is it fake or genuine.?i m afraid i cant give credit card details.shall pay the cash or cheque when i receive the gifts.please reply,
                          dr samad moideen
                          I too received same mail from irctc about the gifts from India today group. Swatch Watch plus benetton watch for Rs 2100 instead of 7000. Please advise (a) Is this genuine or a fake offer? and(b) How safe is it to use credit/debit card for this purchase? Thanks and Regards
                          Dear RAMASWAMY CHANDRASEKARAN

                          Fabulous News! You have won a PRIVILEDGE Voucher worth Rs 3000 in our
                          computerised system of nomination through e-mail ids. You are one of the
                          fortunate few to get it.

                          Winning Entry (e-mail id) : [protected]@bhelhyd.co.in

                          Your PRIVILEDGE Voucher has been reserved for
                          you at www.bookstoday.in/mywatch/RAMASWAMY
                          (click to claim your winnings)

                          This PRIVILEDGE Voucher entitles you to get a flat discount of Rs 3000 on
                          purchase of a Swatch Watch worth Rs 4950.

                          This rare deal can get you more than 60% discount on this luxury watch.

                          If your luck holds, then there is much more waiting for you...

                          MYSTERY BONUS GIFT WORTH Rs 2600 WAITING!

                          SEE IF YOUR LUCK HOLDS... Click here to Claim your Winnings!
                          TIME LIMITED VALIDITY ! DEADLINE IN
                          EFFECT !
                          Is it fake mail or spam, pls. clarify
                          I have also received the mail today from IRCTC and IndiaToday Book Club. It sounds genuine but going by the above complaints I am surely thinking thrice before losing my money. The offer was for the swatch watch and Benetton watch for Rs. 2100/-. Firstly why is this mail coming from IRCTC promotions? If the service of IndiaToday is this bad they will surely loose their customers.
                          I was surprise to see so many mail going around from IRCTC, I too got the Swatch watch offer. I feel we should forgo this or label this as 'FAKE'. It may not be fake in what they are offering or delivery, but may be with the quality of watch. I doubt they are genuine products.

                          If there is somebody had bad experience, please reply
                          Guys its not FAKE...i have ordered and also recevied the watches in 10 days...
                          I also recieved these mails...infact i got a phone calls also asking about the shoe size!!!
                          i m confused abt this..is this realy true or its simply a fake??If any1 got the shoes n watches then whats the quality for same...
                          i have received the following e-mail without me submitting any details in past. kindly suggest me with the same if i should take the same into consideration or not. thanking you.



                          dr rahul muchhadia
                          WINNER !!


                          Dear dr rahul muchhadia

                          Fabulous News! You have won a PRIVILEDGE Voucher worth Rs 3000 in our computerised system of nomination through e-mail ids. You are one of the fortunate few to get it.

                          Winning Entry (e-mail id) : [protected]@yahoo.com

                          Your PRIVILEDGE Voucher has been reserved for you at www.bookstoday.in/mywatch/dr rahul (click to claim your winnings)

                          This PRIVILEDGE Voucher entitles you to get a flat discount of Rs 3000 on purchase of a Swatch Watch worth Rs 4950.

                          This rare deal can get you more than 66% discount on this luxury watch.

                          If your luck holds, then there is much more waiting for you...


                          MYSTERY BONUS GIFT WORTH Rs 2600 WAITING!

                          SEE IF YOUR LUCK HOLDS...
                          Click here to Claim your Winnings!
                          TIME LIMITED VALIDITY ! DEADLINE IN EFFECT !


                          click here to unsubscribe
                          * Conditions apply * Offer available till stocks last * Actual product may differ from the images shown.

                          You have received this mail because you opted for getting special offers and commercial promotions by email. This mail has been sent from an unmonitored mail account and hence, please do not reply to this mail.
                          Dear India Today team,

                          I ahve received a similar mail from irctcpromotions (3000 of on Swatch watch) on Feb 18th...Is it real? Or a fake?

                          Regards,
                          Manasi
                          I got a mail but offering swatch watch+beneton watch purchase gift voucher. But today morning I got call from [protected] and the lady ask me to give the full detail of my credit card, but I refussed and said that I will give through internet, then she said that there is some problem with net paying, so you can trust on me and give the details. I said to the lady that please send your product and I immediatly pay at the time of delivery, so she said that it is not possible, and told me that if you are agreed then I will call you tommorrow.
                          Now I m confused that should give the information or not?
                          Also today I have received a mail from "[protected]@irctc.co.in" for Rs. 60, 00, 000.00 Sweepstakes Certificate of Eligibility.Is it scam or real Pls reply
                          Dated: 24S.03.2009
                          Respected Nitin Sawhney
                          Business Head
                          India Today Book Club
                          Dear Sir,
                          Compliments of the day.
                          Received your valued sms and noted the contents.
                          I am waiting your V.P.P. My order No.0GA[protected] from India Today Book Club ymy official PassCode is
                          ITBC3C8916E5-B3A3-4990-8C99-BA[protected]

                          I trust you will approve of this.
                          Please feel free to direct any question that you may have to us.
                          We are waiting your valued reply.

                          With best regards,
                          Thanking you,
                          Yours Sincerely
                          Subhash Gupta
                          Kothi No. 32
                          Post Box No. 32
                          Kannauj 209725
                          [protected]@gmail.com
                          Dated: 24S.03.2009
                          Respected Nitin Sawhney
                          Business Head
                          India Today Book Club
                          Dear Sir,
                          Compliments of the day.
                          Received your valued sms and noted the contents.
                          I am waiting your V.P.P. My order No.0GA[protected] from India Today Book Club ymy official PassCode is
                          ITBC3C8916E5-B3A3-4990-8C99-BA[protected]

                          I trust you will approve of this.
                          Please feel free to direct any question that you may have to us.
                          We are waiting your valued reply.

                          With best regards,
                          Thanking you,
                          Yours Sincerely
                          Subhash Gupta
                          Kothi No. 32
                          Post Box No. 32
                          Kannauj 209725
                          [protected]@gmail.com
                          I also got the e-mail with the offer for a swatch watch and UCB watch. I think its fraud and I will call irctc guys and check. I will let you guys know tomorrow. Till then dont believe them.

                          Cheers
                          I have receive a mail from"[protected]@irctc.co.in for winning 6 00 00 000 rs
                          is it real or scandle, racket tell me ...
                          prashant
                          Well i do get the similar kind of mail today. From the above discussion it is face and part of some scam for sure. BEWARE GUYS .. this is your money and nothing is free in this world
                          Hey Guys... rajesh is right..!!
                          Nothing is free in this world...
                          even anybody can see from so many similar mails to so many people..
                          Even though some responses are positive... those responses can also be fake...
                          so don't trust such mails and retain your money with you...!
                          just mark all free voucher/prize winning mails as SPAM!!!
                          no, guyss, , dont believe this mail, , , my uncle works in indian railway reservation ticket section, and he said that we dont give prizes or vouchers for customers in irctc
                          its fake guys dont believe it, , i am suree
                          i even got this mail and i showed it to my uncle(working in indian railway)
                          Hi folks,
                          I have received a mail from "[protected]@irctc.co.in" as follows

                          Fabulous News! You have won a PRIVILEGE Voucher in our computerised system of nomination through email ids. You are one of the fortunate few to be declared winner of a free Numero Uno watch worth
                          Rs. 2750.
                          Your PRIVILEGE Voucher number : A10007
                          Your PRIVILEGE voucher has been reserved for you at www.bagittoday.com/win/karthikeyan mani
                          (Click to claim your winnings)

                          Rs 399 to apply as gift handling & delivery charges if you choose to pay by credit/debit card.

                          Gift handling & delivery charges : Rs 599 if you pay by cash on delivery.

                          Is it scam or real

                          Thanks
                          Karthikeyan

                          IRCTC — site suspended at tatkal hour

                          I use my personal id for booking railway ticket but when i book tatkal ticket at tatkal hour i got site suspended or error i request to railway administration to solve this problem

                          tell me my user id

                          i register on irctc with my mobile no. [protected] but i dont my user id please tell me my user id and my mail id is imdr.[protected]@gmail.com and tell me can i change my mobile no. or mail id on irctc yes or no

                          forget password

                          give me a new password irctc

                          unser name & pass word

                          i registered my a/c with irctc very long back but today i am forgot the same. pl send the same my mail id [protected]@yahoo.in Cell no [protected]
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                            R
                            Rahul Basu
                            from Eluru, Andhra Pradesh
                            Sep 11, 2008
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                            In spite of repeated requests, no action has been taken by you. It is unfortunate that India being a developing country the customers still have to face problems which leads them to financial losses.

                            I have booked the tickets through IRCTC bearing PNR no. [protected], [protected], [protected] booked on 5/9/2008 which were supposed to be delivered through the reputed Overnite Express courier. Unfortunately no initiative has been taken on either part neither from IRCTC nor from Overnite Express to get the tickets delivered to me.

                            Since my date of travel is 13/09/2008 I was forced to buy another ticket through reservation Counter. Now, since I have not yet received the tickets neither can I cancel the tickets and receive the refund. Incase, my tickets don't reach me by 2 PM of 12/09/08 I would be losing 25% of my ticket amount for no reasons of mine.

                            There has been assurance from the agents on phone that they will deliver my tickets by today 11/09/2008 but it wasn't done still.

                            The phone numbers [protected] or [protected] provided to me by the courier company through an email didn't work either. The phone numbers[protected] &[protected] were always busy but for 1 one time when i got lucky.

                            I would request the authority to take note of such poor administration and save me from financial implications.
                            I completely agree with the above situation.

                            This is not the sole case of this kind with Overnite Express. I had booked a ticket to Kolkata for the Durga Pooja, which was never delivered. I reside in an apartment in Indiranagar and the adress is very easy to locate. Even a blind can find the house easily. But the delivery staffs of Overnite Express cudnt locate the place.

                            may be the guy is new to the locality, but my mobile # was very clearly printed on the ticket. God knows what exactly prevented him from giving me a ring.

                            I was later told by of the delivery staffs that Overnite Express does not reimburse them mobile charges. But dont understand why the [censored] should a customer suffer if Overnite Express doesnt have sufficient funds to run the business.

                            Not even an email notification, and after calling the local office of Overnite Express near Geo Hotel, Lalbagh Road, i was told tht the shipment would be delivered by 5PM that day - after the tkt was booked online abt 7days ago. But to add to the dilemma, i was tld that the ticket was misdelivered by the Overnite Express delivery staff. After much of blasting, the ticket was finally traced and i had to personally collect it from their [censored]ing office.

                            God knows what under the table connection IRCTC has with Overnite Express. if they dont have any, or if Lalu is not filling his pockets, it high time that IRCTC kicks on the butt of Overnite Express...

                            Anyone listening??

                            A truly pissed out customer ... at the [censored]in mercy of Overnite Express
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                              A
                              Altu Faltu
                              Sep 10, 2008
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                              After selecting train, class, etc and entering whole lot of information, this website says 'Could not retrieve Accommodation availability. Please try again later.'

                              It is very simple for website deleoper to display this message but he does not understand pain of entering everything multiple times to get one ticket booked.

                              Why can't this web site remember user inputs and try again on its own?
                              while i am try to book a ticket from hwh to bbs, at the time of payment through hdfc bank credit card
                              the system has showing "the page can not be display". its urgent plz give me solution so that i can book a ticket and make a payment through hdfc bank credit card.
                              i am trying to access my account since from 2-3 days but system is giving me error as invalid userid or password... i have created new account till am getting same error...its urgent
                              Sir. Due to misfinguring AT PC KEY BOARD my name printed AJ CHOWDHURY INSTEAD AK CHOWDHURY in tkt 3111, Lal quila exp, 14.09.2009. I am having irctc + sbi password. Myself made this tkt.+kindly correct the same and oblige
                              Sir. Due to misfinguring AT PC KEY BOARD my name printed AJ CHOWDHURY INSTEAD AK CHOWDHURY in tkt 3111, Lal quila exp, 14.09.2009. I am having irctc + sbi password. Myself made this tkt.+kindly correct the same and oblige
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                                B
                                bipin hasjibhai patel
                                from Mumbai, Maharashtra
                                Sep 4, 2008
                                Resolved
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                                Resolved

                                Sir,

                                I canceled my 2nd ticket befor 2hr to start the train by E-mail, because it is e-ticket

                                still i am not geting refund, its allready pass last five months.

                                all details given as below.


                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Thursday, August 21, 2008 1:00 PM
                                Subject: Fw: Email From IRCTC



                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Thursday, August 21, 2008 12:57 PM
                                Subject: Fw: Email From IRCTC


                                After Tel.talk on your tel number[protected] on 21/08/2008, i gain send this mail to you, so please take some action on this and reply.
                                bipin h patel.
                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Sunday, August 17, 2008 1:16 PM
                                Subject: Fw: Email From IRCTC


                                Reminder 03

                                please reply

                                Thks

                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Wednesday, August 06, 2008 11:50 AM
                                Subject: Fw: Email From IRCTC


                                Reminder 02
                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: [protected]@irctc.co.in ; etickets
                                Sent: Thursday, July 31, 2008 10:12 AM
                                Subject: Fw: Email From IRCTC


                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Wednesday, July 30, 2008 3:54 PM
                                Subject: Re: Email From IRCTC


                                Only one ticket cancelled by online IRCTC that refund (Rs.1475.00) i'll alredy get but Still am not getting refund half of this ticket.
                                It is canncelled befor one hr.to start the train, by e-mail. As per your reply it will take 90days. Now it is time up,

                                Plaese see this matter and let me know.

                                Regards,

                                bipin h patel
                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: etickets
                                To: [protected]@godrej.com
                                Sent: Monday, April 21, 2008 11:32 AM
                                Subject: Re: Email From IRCTC



                                Dear Customer,
                                Thanks for interest in our online reservation.

                                Kindly note that an E ticket cancellation done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we forwarded to railways for the TDR process. Railways check all the matters and Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be decide what amount should be refund and this all process will take 90 days or more. Once the railways refunded your amount, we will credited to your same account.




                                Regards,
                                PANKAJ,
                                [protected]@irctc.co.in
                                www.irctc.co.in
                                ----- Original Message -----
                                From: care
                                To: etickets
                                Sent: Monday, April 21, 2008 10:30 AM
                                Subject: Fw: Email From IRCTC



                                Dear Sir,

                                FYNA

                                Thanks & Regards,
                                Manoj
                                [protected]@irctc.co.in
                                www.irctc.co.in
                                [protected]
                                ----- Original Message -----
                                From: Epabx Room
                                To: [protected]@irctc.co.in
                                Sent: Sunday, April 20, 2008 3:12 PM
                                Subject: Fw: Email From IRCTC


                                ***********************
                                No virus was detected in the attachment no filename
                                No virus was detected in the attachment no filename
                                ***********-***********




                                Epabx Room

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: [protected]@irctc.co.in
                                Sent: Sunday, April 20, 2008 3:04 PM
                                Subject: Fw: Email From IRCTC


                                please cancelled this ticket because of it is not conformed

                                PNR- No:[protected]

                                Tr.Id no: [protected]

                                please refund my amount to my credit card

                                orignal detail as below.

                                Epabx Room

                                Ext 4000
                                ----- Original Message -----
                                From: [protected]@irctc.co.in
                                To: [protected]@godrej.com
                                Sent: Wednesday, April 09, 2008 8:01 AM
                                Subject: Email From IRCTC





                                Dear Customer,

                                Thank you for using IRCTC's online rail reservation facility. Your e-ticket has been booked and the details are indicated below.
                                Please take a printout of the Electronic Reservation Slip (ERS) OF YOUR TICKET FROM YOUR Booked Tickets History page .You will carry this printout along with the Original Photo Identity Card as mentioned in the ERS, while traveling. Both these will be examined by ticket checking staff on stations/trains for verification purpose.




                                Click here to claim your Free Personal Accident Insurance worth INR 1, 00, 000.



                                Booking details:
                                PNR No [protected]
                                Train No 2951 Train Name MUMBAI RAJDHANI
                                From BCT To NDLS
                                Date[protected] Class 3A
                                Boarding Point BCT Reservation Upto NDLS
                                Quota General

                                S# Name Age Sex Seat/Berth Coach Status
                                1 BIPIN H PATEL 43 Male 0000 WL 121
                                2 LAL JOSEPH 42 Male 0000 WL 122
                                Total Fare 00002990
                                For cancellation of your ticket, please log in to your account, select the PNR of the ticket you wish to cancel and cancel your ticket on line. Cancellation of your e-Ticket is possible only on the website www.irctc.co.in, and is NOT possible on PRS Counters. Cancellation can be done till the time of chart preparation for the train which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night).
                                You can cancel any of the passenger names from the list of passengers on this ticket without affecting the ticket as a whole, except the passenger who is carrying the Identification mentioned above. If this passenger 's journey has to be cancelled, you need to cancel the entire ticket and book a fresh ticket.

                                For postponing/preponing/change of name/change of boarding point etc, these changes can be carried out from your account on www.irctc.co.in through a cancellation and fresh reservation process.

                                Once you have cancelled your ticket, the fresh details and changes made by you will be available on the Cancelled e-Tickets History (as a link to site) The refund amount due to you after cancellation will be credited back to the same account which you had used for booking the ticket.

                                If by any reason you are unable to cancel your ticket on the website till the time of charting and also unable to perform the journey, please send a mail to us at the earliest giving the details of your claim .We will represent your case with the Railways Claims Wing. However since this is a long drawn-out process .if the user wishes to cancel his E-ticket, he can do so till the time of chart preparation for the train (which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night). Similarly these and any other claims/contingencies on this e-ticket may be conveyed to us at [protected]@irctc.co.in for processing. For any further assistance, please contact us at us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No.23345900 or mail us at [protected]@irctc.co.in.

                                Enquiries about PNR status, accommodation availability, fare, arrival and departure are also available at *phone. '139'* for general public of Delhi, NCR, Punjab, Haryana, Himachal Pradesh, J&K, Uttar Pradesh, Rajasthan, Uttrakhand and Chandigarh with MTNL and BSNL as telecom service provider.

                                General Manager (Operations),
                                Indian Railway Catering and Tourism Corporation Ltd.
                                2nd Floor, STC Building,
                                (Jawahar Vyapar Bhawan), 1, Tolstoy Marg,
                                New Delhi 110001.


                                Note : In case of any problem, you are welcome to contact us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No. 23345900 or mail us at [protected]@irctc.co.in.


                                Regards,
                                IRCTC.
                                Aug 14, 2020
                                Complaint marked as Resolved 

                                IRCTC — Refund of e-ticket PNR No.8510260600

                                Sir,

                                I canceled my 2nd ticket befor 2hr to start the train by E-mail, because it is e-ticket

                                still i am not geting refund, its allready pass last five months.

                                all details given as below.


                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Thursday, August 21, 2008 1:00 PM
                                Subject: Fw: Email From IRCTC



                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Thursday, August 21, 2008 12:57 PM
                                Subject: Fw: Email From IRCTC


                                After Tel.talk on your tel number[protected] on 21/08/2008, i gain send this mail to you, so please take some action on this and reply.
                                bipin h patel.
                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Sunday, August 17, 2008 1:16 PM
                                Subject: Fw: Email From IRCTC


                                Reminder 03

                                please reply

                                Thks

                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Wednesday, August 06, 2008 11:50 AM
                                Subject: Fw: Email From IRCTC


                                Reminder 02
                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: [protected]@irctc.co.in ; etickets
                                Sent: Thursday, July 31, 2008 10:12 AM
                                Subject: Fw: Email From IRCTC


                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Wednesday, July 30, 2008 3:54 PM
                                Subject: Re: Email From IRCTC


                                Only one ticket cancelled by online IRCTC that refund (Rs.1475.00) i'll alredy get but Still am not getting refund half of this ticket.
                                It is canncelled befor one hr.to start the train, by e-mail. As per your reply it will take 90days. Now it is time up,

                                Plaese see this matter and let me know.

                                Regards,

                                bipin h patel
                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: etickets
                                To: [protected]@godrej.com
                                Sent: Monday, April 21, 2008 11:32 AM
                                Subject: Re: Email From IRCTC



                                Dear Customer,
                                Thanks for interest in our online reservation.

                                Kindly note that an E ticket cancellation done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we forwarded to railways for the TDR process. Railways check all the matters and Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be decide what amount should be refund and this all process will take 90 days or more. Once the railways refunded your amount, we will credited to your same account.




                                Regards,
                                PANKAJ,
                                [protected]@irctc.co.in
                                www.irctc.co.in
                                ----- Original Message -----
                                From: care
                                To: etickets
                                Sent: Monday, April 21, 2008 10:30 AM
                                Subject: Fw: Email From IRCTC



                                Dear Sir,

                                FYNA

                                Thanks & Regards,
                                Manoj
                                [protected]@irctc.co.in
                                www.irctc.co.in
                                [protected]
                                ----- Original Message -----
                                From: Epabx Room
                                To: [protected]@irctc.co.in
                                Sent: Sunday, April 20, 2008 3:12 PM
                                Subject: Fw: Email From IRCTC


                                ***********************
                                No virus was detected in the attachment no filename
                                No virus was detected in the attachment no filename
                                ***********-***********




                                Epabx Room

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: [protected]@irctc.co.in
                                Sent: Sunday, April 20, 2008 3:04 PM
                                Subject: Fw: Email From IRCTC


                                please cancelled this ticket because of it is not conformed

                                PNR- No:[protected]

                                Tr.Id no: [protected]

                                please refund my amount to my credit card

                                orignal detail as below.

                                Epabx Room

                                Ext 4000
                                ----- Original Message -----
                                From: [protected]@irctc.co.in
                                To: [protected]@godrej.com
                                Sent: Wednesday, April 09, 2008 8:01 AM
                                Subject: Email From IRCTC





                                Dear Customer,

                                Thank you for using IRCTC's online rail reservation facility. Your e-ticket has been booked and the details are indicated below.
                                Please take a printout of the Electronic Reservation Slip (ERS) OF YOUR TICKET FROM YOUR Booked Tickets History page .You will carry this printout along with the Original Photo Identity Card as mentioned in the ERS, while traveling. Both these will be examined by ticket checking staff on stations/trains for verification purpose.




                                Click here to claim your Free Personal Accident Insurance worth INR 1, 00, 000.



                                Booking details:
                                PNR No [protected]
                                Train No 2951 Train Name MUMBAI RAJDHANI
                                From BCT To NDLS
                                Date[protected] Class 3A
                                Boarding Point BCT Reservation Upto NDLS
                                Quota General

                                S# Name Age Sex Seat/Berth Coach Status
                                1 BIPIN H PATEL 43 Male 0000 WL 121
                                2 LAL JOSEPH 42 Male 0000 WL 122
                                Total Fare 00002990
                                For cancellation of your ticket, please log in to your account, select the PNR of the ticket you wish to cancel and cancel your ticket on line. Cancellation of your e-Ticket is possible only on the website www.irctc.co.in, and is NOT possible on PRS Counters. Cancellation can be done till the time of chart preparation for the train which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night).
                                You can cancel any of the passenger names from the list of passengers on this ticket without affecting the ticket as a whole, except the passenger who is carrying the Identification mentioned above. If this passenger 's journey has to be cancelled, you need to cancel the entire ticket and book a fresh ticket.

                                For postponing/preponing/change of name/change of boarding point etc, these changes can be carried out from your account on www.irctc.co.in through a cancellation and fresh reservation process.

                                Once you have cancelled your ticket, the fresh details and changes made by you will be available on the Cancelled e-Tickets History (as a link to site) The refund amount due to you after cancellation will be credited back to the same account which you had used for booking the ticket.

                                If by any reason you are unable to cancel your ticket on the website till the time of charting and also unable to perform the journey, please send a mail to us at the earliest giving the details of your claim .We will represent your case with the Railways Claims Wing. However since this is a long drawn-out process .if the user wishes to cancel his E-ticket, he can do so till the time of chart preparation for the train (which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night). Similarly these and any other claims/contingencies on this e-ticket may be conveyed to us at [protected]@irctc.co.in for processing. For any further assistance, please contact us at us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No.23345900 or mail us at [protected]@irctc.co.in.

                                Enquiries about PNR status, accommodation availability, fare, arrival and departure are also available at *phone. '139'* for general public of Delhi, NCR, Punjab, Haryana, Himachal Pradesh, J&K, Uttar Pradesh, Rajasthan, Uttrakhand and Chandigarh with MTNL and BSNL as telecom service provider.

                                General Manager (Operations),
                                Indian Railway Catering and Tourism Corporation Ltd.
                                2nd Floor, STC Building,
                                (Jawahar Vyapar Bhawan), 1, Tolstoy Marg,
                                New Delhi 110001.


                                Note : In case of any problem, you are welcome to contact us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No. 23345900 or mail us at [protected]@irctc.co.in.


                                Regards,
                                IRCTC.

                                IRCTC — Refund of e-ticket PNR NO.8510260600

                                Sir,

                                I canceled my 2nd ticket befor 2hr to start the train by E-mail, because it is e-ticket

                                still i am not geting refund, its allready pass last five months.

                                all details given as below.


                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Thursday, August 21, 2008 1:00 PM
                                Subject: Fw: Email From IRCTC



                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Thursday, August 21, 2008 12:57 PM
                                Subject: Fw: Email From IRCTC


                                After Tel.talk on your tel number[protected] on 21/08/2008, i gain send this mail to you, so please take some action on this and reply.
                                bipin h patel.
                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Sunday, August 17, 2008 1:16 PM
                                Subject: Fw: Email From IRCTC


                                Reminder 03

                                please reply

                                Thks

                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Wednesday, August 06, 2008 11:50 AM
                                Subject: Fw: Email From IRCTC


                                Reminder 02
                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: [protected]@irctc.co.in ; etickets
                                Sent: Thursday, July 31, 2008 10:12 AM
                                Subject: Fw: Email From IRCTC


                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Wednesday, July 30, 2008 3:54 PM
                                Subject: Re: Email From IRCTC


                                Only one ticket cancelled by online IRCTC that refund (Rs.1475.00) i'll alredy get but Still am not getting refund half of this ticket.
                                It is canncelled befor one hr.to start the train, by e-mail. As per your reply it will take 90days. Now it is time up,

                                Plaese see this matter and let me know.

                                Regards,

                                bipin h patel
                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: etickets
                                To: [protected]@godrej.com
                                Sent: Monday, April 21, 2008 11:32 AM
                                Subject: Re: Email From IRCTC



                                Dear Customer,
                                Thanks for interest in our online reservation.

                                Kindly note that an E ticket cancellation done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we forwarded to railways for the TDR process. Railways check all the matters and Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be decide what amount should be refund and this all process will take 90 days or more. Once the railways refunded your amount, we will credited to your same account.




                                Regards,
                                PANKAJ,
                                [protected]@irctc.co.in
                                www.irctc.co.in
                                ----- Original Message -----
                                From: care
                                To: etickets
                                Sent: Monday, April 21, 2008 10:30 AM
                                Subject: Fw: Email From IRCTC



                                Dear Sir,

                                FYNA

                                Thanks & Regards,
                                Manoj
                                [protected]@irctc.co.in
                                www.irctc.co.in
                                [protected]
                                ----- Original Message -----
                                From: Epabx Room
                                To: [protected]@irctc.co.in
                                Sent: Sunday, April 20, 2008 3:12 PM
                                Subject: Fw: Email From IRCTC


                                ***********************
                                No virus was detected in the attachment no filename
                                No virus was detected in the attachment no filename
                                ***********-***********




                                Epabx Room

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: [protected]@irctc.co.in
                                Sent: Sunday, April 20, 2008 3:04 PM
                                Subject: Fw: Email From IRCTC


                                please cancelled this ticket because of it is not conformed

                                PNR- No:[protected]

                                Tr.Id no: [protected]

                                please refund my amount to my credit card

                                orignal detail as below.

                                Epabx Room

                                Ext 4000
                                ----- Original Message -----
                                From: [protected]@irctc.co.in
                                To: [protected]@godrej.com
                                Sent: Wednesday, April 09, 2008 8:01 AM
                                Subject: Email From IRCTC





                                Dear Customer,

                                Thank you for using IRCTC's online rail reservation facility. Your e-ticket has been booked and the details are indicated below.
                                Please take a printout of the Electronic Reservation Slip (ERS) OF YOUR TICKET FROM YOUR Booked Tickets History page .You will carry this printout along with the Original Photo Identity Card as mentioned in the ERS, while traveling. Both these will be examined by ticket checking staff on stations/trains for verification purpose.




                                Click here to claim your Free Personal Accident Insurance worth INR 1, 00, 000.



                                Booking details:
                                PNR No [protected]
                                Train No 2951 Train Name MUMBAI RAJDHANI
                                From BCT To NDLS
                                Date[protected] Class 3A
                                Boarding Point BCT Reservation Upto NDLS
                                Quota General

                                S# Name Age Sex Seat/Berth Coach Status
                                1 BIPIN H PATEL 43 Male 0000 WL 121
                                2 LAL JOSEPH 42 Male 0000 WL 122
                                Total Fare 00002990
                                For cancellation of your ticket, please log in to your account, select the PNR of the ticket you wish to cancel and cancel your ticket on line. Cancellation of your e-Ticket is possible only on the website www.irctc.co.in, and is NOT possible on PRS Counters. Cancellation can be done till the time of chart preparation for the train which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night).
                                You can cancel any of the passenger names from the list of passengers on this ticket without affecting the ticket as a whole, except the passenger who is carrying the Identification mentioned above. If this passenger 's journey has to be cancelled, you need to cancel the entire ticket and book a fresh ticket.

                                For postponing/preponing/change of name/change of boarding point etc, these changes can be carried out from your account on www.irctc.co.in through a cancellation and fresh reservation process.

                                Once you have cancelled your ticket, the fresh details and changes made by you will be available on the Cancelled e-Tickets History (as a link to site) The refund amount due to you after cancellation will be credited back to the same account which you had used for booking the ticket.

                                If by any reason you are unable to cancel your ticket on the website till the time of charting and also unable to perform the journey, please send a mail to us at the earliest giving the details of your claim .We will represent your case with the Railways Claims Wing. However since this is a long drawn-out process .if the user wishes to cancel his E-ticket, he can do so till the time of chart preparation for the train (which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night). Similarly these and any other claims/contingencies on this e-ticket may be conveyed to us at [protected]@irctc.co.in for processing. For any further assistance, please contact us at us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No.23345900 or mail us at [protected]@irctc.co.in.

                                Enquiries about PNR status, accommodation availability, fare, arrival and departure are also available at *phone. '139'* for general public of Delhi, NCR, Punjab, Haryana, Himachal Pradesh, J&K, Uttar Pradesh, Rajasthan, Uttrakhand and Chandigarh with MTNL and BSNL as telecom service provider.

                                General Manager (Operations),
                                Indian Railway Catering and Tourism Corporation Ltd.
                                2nd Floor, STC Building,
                                (Jawahar Vyapar Bhawan), 1, Tolstoy Marg,
                                New Delhi 110001.


                                Note : In case of any problem, you are welcome to contact us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No. 23345900 or mail us at [protected]@irctc.co.in.


                                Regards,
                                IRCTC.

                                IRCTC — refund of e-ticket PNR No 8510260600

                                Sir,

                                I canceled my 2nd ticket befor 2hr to start the train by E-mail, because it is e-ticket

                                still i am not geting refund, its allready pass last five months.

                                all details given as below.


                                After Tel.talk on your tel number[protected] on 21/08/2008, i gain send this mail to you, so please take some action on this and reply.
                                bipin h patel.
                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Sunday, August 17, 2008 1:16 PM
                                Subject: Fw: Email From IRCTC


                                Reminder 03

                                please reply

                                Thks

                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Wednesday, August 06, 2008 11:50 AM
                                Subject: Fw: Email From IRCTC


                                Reminder 02
                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: [protected]@irctc.co.in ; etickets
                                Sent: Thursday, July 31, 2008 10:12 AM
                                Subject: Fw: Email From IRCTC


                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Wednesday, July 30, 2008 3:54 PM
                                Subject: Re: Email From IRCTC


                                Only one ticket cancelled by online IRCTC that refund (Rs.1475.00) i'll alredy get but Still am not getting refund half of this ticket.
                                It is canncelled befor one hr.to start the train, by e-mail. As per your reply it will take 90days. Now it is time up,

                                Plaese see this matter and let me know.

                                Regards,

                                bipin h patel
                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: etickets
                                To: [protected]@godrej.com
                                Sent: Monday, April 21, 2008 11:32 AM
                                Subject: Re: Email From IRCTC



                                Dear Customer,
                                Thanks for interest in our online reservation.

                                Kindly note that an E ticket cancellation done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we forwarded to railways for the TDR process. Railways check all the matters and Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be decide what amount should be refund and this all process will take 90 days or more. Once the railways refunded your amount, we will credited to your same account.




                                Regards,
                                PANKAJ,
                                [protected]@irctc.co.in
                                www.irctc.co.in
                                ----- Original Message -----
                                From: care
                                To: etickets
                                Sent: Monday, April 21, 2008 10:30 AM
                                Subject: Fw: Email From IRCTC



                                Dear Sir,

                                FYNA

                                Thanks & Regards,
                                Manoj
                                [protected]@irctc.co.in
                                www.irctc.co.in
                                [protected]
                                ----- Original Message -----
                                From: Epabx Room
                                To: [protected]@irctc.co.in
                                Sent: Sunday, April 20, 2008 3:12 PM
                                Subject: Fw: Email From IRCTC


                                ***********************
                                No virus was detected in the attachment no filename
                                No virus was detected in the attachment no filename
                                ***********-***********




                                Epabx Room

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: [protected]@irctc.co.in
                                Sent: Sunday, April 20, 2008 3:04 PM
                                Subject: Fw: Email From IRCTC


                                please cancelled this ticket because of it is not conformed

                                PNR- No:[protected]

                                Tr.Id no: [protected]

                                please refund my amount to my credit card

                                orignal detail as below.

                                Epabx Room

                                Ext 4000
                                ----- Original Message -----
                                From: [protected]@irctc.co.in
                                To: [protected]@godrej.com
                                Sent: Wednesday, April 09, 2008 8:01 AM
                                Subject: Email From IRCTC





                                Dear Customer,

                                Thank you for using IRCTC's online rail reservation facility. Your e-ticket has been booked and the details are indicated below.
                                Please take a printout of the Electronic Reservation Slip (ERS) OF YOUR TICKET FROM YOUR Booked Tickets History page .You will carry this printout along with the Original Photo Identity Card as mentioned in the ERS, while traveling. Both these will be examined by ticket checking staff on stations/trains for verification purpose.




                                Click here to claim your Free Personal Accident Insurance worth INR 1, 00, 000.



                                Booking details:
                                PNR No [protected]
                                Train No 2951 Train Name MUMBAI RAJDHANI
                                From BCT To NDLS
                                Date[protected] Class 3A
                                Boarding Point BCT Reservation Upto NDLS
                                Quota General

                                S# Name Age Sex Seat/Berth Coach Status
                                1 BIPIN H PATEL 43 Male 0000 WL 121
                                2 LAL JOSEPH 42 Male 0000 WL 122
                                Total Fare 00002990
                                For cancellation of your ticket, please log in to your account, select the PNR of the ticket you wish to cancel and cancel your ticket on line. Cancellation of your e-Ticket is possible only on the website www.irctc.co.in, and is NOT possible on PRS Counters. Cancellation can be done till the time of chart preparation for the train which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night).
                                You can cancel any of the passenger names from the list of passengers on this ticket without affecting the ticket as a whole, except the passenger who is carrying the Identification mentioned above. If this passenger 's journey has to be cancelled, you need to cancel the entire ticket and book a fresh ticket.

                                For postponing/preponing/change of name/change of boarding point etc, these changes can be carried out from your account on www.irctc.co.in through a cancellation and fresh reservation process.

                                Once you have cancelled your ticket, the fresh details and changes made by you will be available on the Cancelled e-Tickets History (as a link to site) The refund amount due to you after cancellation will be credited back to the same account which you had used for booking the ticket.

                                If by any reason you are unable to cancel your ticket on the website till the time of charting and also unable to perform the journey, please send a mail to us at the earliest giving the details of your claim .We will represent your case with the Railways Claims Wing. However since this is a long drawn-out process .if the user wishes to cancel his E-ticket, he can do so till the time of chart preparation for the train (which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night). Similarly these and any other claims/contingencies on this e-ticket may be conveyed to us at [protected]@irctc.co.in for processing. For any further assistance, please contact us at us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No.23345900 or mail us at [protected]@irctc.co.in.

                                Enquiries about PNR status, accommodation availability, fare, arrival and departure are also available at *phone. '139'* for general public of Delhi, NCR, Punjab, Haryana, Himachal Pradesh, J&K, Uttar Pradesh, Rajasthan, Uttrakhand and Chandigarh with MTNL and BSNL as telecom service provider.

                                General Manager (Operations),
                                Indian Railway Catering and Tourism Corporation Ltd.
                                2nd Floor, STC Building,
                                (Jawahar Vyapar Bhawan), 1, Tolstoy Marg,
                                New Delhi 110001.


                                Note : In case of any problem, you are welcome to contact us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No. 23345900 or mail us at [protected]@irctc.co.in.


                                Regards,
                                IRCTC.

                                IRCTC — Refund Of E-Ticket Pnr No.8510260600

                                Sir,

                                I canceled my 2nd ticket befor 2hr to start the train by E-mail, because it is e-ticket

                                still i am not geting refund, its allready pass last five months.

                                all details given as below.


                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Thursday, August 21, 2008 1:00 PM
                                Subject: Fw: Email From IRCTC



                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Thursday, August 21, 2008 12:57 PM
                                Subject: Fw: Email From IRCTC


                                After Tel.talk on your tel number[protected] on 21/08/2008, i gain send this mail to you, so please take some action on this and reply.
                                bipin h patel.
                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Sunday, August 17, 2008 1:16 PM
                                Subject: Fw: Email From IRCTC


                                Reminder 03

                                please reply

                                Thks

                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Wednesday, August 06, 2008 11:50 AM
                                Subject: Fw: Email From IRCTC


                                Reminder 02
                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: [protected]@irctc.co.in ; etickets
                                Sent: Thursday, July 31, 2008 10:12 AM
                                Subject: Fw: Email From IRCTC


                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Wednesday, July 30, 2008 3:54 PM
                                Subject: Re: Email From IRCTC


                                Only one ticket cancelled by online IRCTC that refund (Rs.1475.00) i'll alredy get but Still am not getting refund half of this ticket.
                                It is canncelled befor one hr.to start the train, by e-mail. As per your reply it will take 90days. Now it is time up,

                                Plaese see this matter and let me know.

                                Regards,

                                bipin h patel
                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: etickets
                                To: [protected]@godrej.com
                                Sent: Monday, April 21, 2008 11:32 AM
                                Subject: Re: Email From IRCTC



                                Dear Customer,
                                Thanks for interest in our online reservation.

                                Kindly note that an E ticket cancellation done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we forwarded to railways for the TDR process. Railways check all the matters and Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be decide what amount should be refund and this all process will take 90 days or more. Once the railways refunded your amount, we will credited to your same account.




                                Regards,
                                PANKAJ,
                                [protected]@irctc.co.in
                                www.irctc.co.in
                                ----- Original Message -----
                                From: care
                                To: etickets
                                Sent: Monday, April 21, 2008 10:30 AM
                                Subject: Fw: Email From IRCTC



                                Dear Sir,

                                FYNA

                                Thanks & Regards,
                                Manoj
                                [protected]@irctc.co.in
                                www.irctc.co.in
                                [protected]
                                ----- Original Message -----
                                From: Epabx Room
                                To: [protected]@irctc.co.in
                                Sent: Sunday, April 20, 2008 3:12 PM
                                Subject: Fw: Email From IRCTC


                                ***********************
                                No virus was detected in the attachment no filename
                                No virus was detected in the attachment no filename
                                ***********-***********




                                Epabx Room

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: [protected]@irctc.co.in
                                Sent: Sunday, April 20, 2008 3:04 PM
                                Subject: Fw: Email From IRCTC


                                please cancelled this ticket because of it is not conformed

                                PNR- No:[protected]

                                Tr.Id no: [protected]

                                please refund my amount to my credit card

                                orignal detail as below.

                                Epabx Room

                                Ext 4000
                                ----- Original Message -----
                                From: [protected]@irctc.co.in
                                To: [protected]@godrej.com
                                Sent: Wednesday, April 09, 2008 8:01 AM
                                Subject: Email From IRCTC





                                Dear Customer,

                                Thank you for using IRCTC's online rail reservation facility. Your e-ticket has been booked and the details are indicated below.
                                Please take a printout of the Electronic Reservation Slip (ERS) OF YOUR TICKET FROM YOUR Booked Tickets History page .You will carry this printout along with the Original Photo Identity Card as mentioned in the ERS, while traveling. Both these will be examined by ticket checking staff on stations/trains for verification purpose.




                                Click here to claim your Free Personal Accident Insurance worth INR 1, 00, 000.



                                Booking details:
                                PNR No [protected]
                                Train No 2951 Train Name MUMBAI RAJDHANI
                                From BCT To NDLS
                                Date[protected] Class 3A
                                Boarding Point BCT Reservation Upto NDLS
                                Quota General

                                S# Name Age Sex Seat/Berth Coach Status
                                1 BIPIN H PATEL 43 Male 0000 WL 121
                                2 LAL JOSEPH 42 Male 0000 WL 122
                                Total Fare 00002990
                                For cancellation of your ticket, please log in to your account, select the PNR of the ticket you wish to cancel and cancel your ticket on line. Cancellation of your e-Ticket is possible only on the website www.irctc.co.in, and is NOT possible on PRS Counters. Cancellation can be done till the time of chart preparation for the train which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night).
                                You can cancel any of the passenger names from the list of passengers on this ticket without affecting the ticket as a whole, except the passenger who is carrying the Identification mentioned above. If this passenger 's journey has to be cancelled, you need to cancel the entire ticket and book a fresh ticket.

                                For postponing/preponing/change of name/change of boarding point etc, these changes can be carried out from your account on www.irctc.co.in through a cancellation and fresh reservation process.

                                Once you have cancelled your ticket, the fresh details and changes made by you will be available on the Cancelled e-Tickets History (as a link to site) The refund amount due to you after cancellation will be credited back to the same account which you had used for booking the ticket.

                                If by any reason you are unable to cancel your ticket on the website till the time of charting and also unable to perform the journey, please send a mail to us at the earliest giving the details of your claim .We will represent your case with the Railways Claims Wing. However since this is a long drawn-out process .if the user wishes to cancel his E-ticket, he can do so till the time of chart preparation for the train (which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night). Similarly these and any other claims/contingencies on this e-ticket may be conveyed to us at [protected]@irctc.co.in for processing. For any further assistance, please contact us at us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No.23345900 or mail us at [protected]@irctc.co.in.

                                Enquiries about PNR status, accommodation availability, fare, arrival and departure are also available at *phone. '139'* for general public of Delhi, NCR, Punjab, Haryana, Himachal Pradesh, J&K, Uttar Pradesh, Rajasthan, Uttrakhand and Chandigarh with MTNL and BSNL as telecom service provider.

                                General Manager (Operations),
                                Indian Railway Catering and Tourism Corporation Ltd.
                                2nd Floor, STC Building,
                                (Jawahar Vyapar Bhawan), 1, Tolstoy Marg,
                                New Delhi 110001.


                                Note : In case of any problem, you are welcome to contact us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No. 23345900 or mail us at [protected]@irctc.co.in.


                                Regards,
                                IRCTC.
                                Sir,
                                I canceled my 2nd ticket on same day of journy befor start the train by e-mail because it is e-ticket.

                                Still I am not geting refund from irctc of last five months.

                                All Details given below


                                After Tel.talk on your tel number[protected] on 21/08/2008, i gain send this mail to you, so please take some action on this and reply.
                                bipin h patel.
                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Sunday, August 17, 2008 1:16 PM
                                Subject: Fw: Email From IRCTC


                                Reminder 03

                                please reply

                                Thks

                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Wednesday, August 06, 2008 11:50 AM
                                Subject: Fw: Email From IRCTC


                                Reminder 02
                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: [protected]@irctc.co.in ; etickets
                                Sent: Thursday, July 31, 2008 10:12 AM
                                Subject: Fw: Email From IRCTC


                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Wednesday, July 30, 2008 3:54 PM
                                Subject: Re: Email From IRCTC


                                Only one ticket cancelled by online IRCTC that refund (Rs.1475.00) i'll alredy get but Still am not getting refund half of this ticket.
                                It is canncelled befor one hr.to start the train, by e-mail. As per your reply it will take 90days. Now it is time up,

                                Plaese see this matter and let me know.

                                Regards,

                                bipin h patel
                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: etickets
                                To: [protected]@godrej.com
                                Sent: Monday, April 21, 2008 11:32 AM
                                Subject: Re: Email From IRCTC



                                Dear Customer,
                                Thanks for interest in our online reservation.

                                Kindly note that an E ticket cancellation done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we forwarded to railways for the TDR process. Railways check all the matters and Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be decide what amount should be refund and this all process will take 90 days or more. Once the railways refunded your amount, we will credited to your same account.




                                Regards,
                                PANKAJ,
                                [protected]@irctc.co.in
                                www.irctc.co.in
                                ----- Original Message -----
                                From: care
                                To: etickets
                                Sent: Monday, April 21, 2008 10:30 AM
                                Subject: Fw: Email From IRCTC



                                Dear Sir,

                                FYNA

                                Thanks & Regards,
                                Manoj
                                [protected]@irctc.co.in
                                www.irctc.co.in
                                [protected]
                                ----- Original Message -----
                                From: Epabx Room
                                To: [protected]@irctc.co.in
                                Sent: Sunday, April 20, 2008 3:12 PM
                                Subject: Fw: Email From IRCTC


                                ***********************
                                No virus was detected in the attachment no filename
                                No virus was detected in the attachment no filename
                                ***********-***********




                                Epabx Room

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: [protected]@irctc.co.in
                                Sent: Sunday, April 20, 2008 3:04 PM
                                Subject: Fw: Email From IRCTC


                                please cancelled this ticket because of it is not conformed

                                PNR- No:[protected]

                                Tr.Id no: [protected]

                                please refund my amount to my credit card

                                orignal detail as below.

                                Epabx Room

                                Ext 4000
                                ----- Original Message -----
                                From: [protected]@irctc.co.in
                                To: [protected]@godrej.com
                                Sent: Wednesday, April 09, 2008 8:01 AM
                                Subject: Email From IRCTC





                                Dear Customer,

                                Thank you for using IRCTC's online rail reservation facility. Your e-ticket has been booked and the details are indicated below.
                                Please take a printout of the Electronic Reservation Slip (ERS) OF YOUR TICKET FROM YOUR Booked Tickets History page .You will carry this printout along with the Original Photo Identity Card as mentioned in the ERS, while traveling. Both these will be examined by ticket checking staff on stations/trains for verification purpose.




                                Click here to claim your Free Personal Accident Insurance worth INR 1, 00, 000.



                                Booking details:
                                PNR No [protected]
                                Train No 2951 Train Name MUMBAI RAJDHANI
                                From BCT To NDLS
                                Date[protected] Class 3A
                                Boarding Point BCT Reservation Upto NDLS
                                Quota General

                                S# Name Age Sex Seat/Berth Coach Status
                                1 BIPIN H PATEL 43 Male 0000 WL 121
                                2 LAL JOSEPH 42 Male 0000 WL 122
                                Total Fare 00002990
                                For cancellation of your ticket, please log in to your account, select the PNR of the ticket you wish to cancel and cancel your ticket on line. Cancellation of your e-Ticket is possible only on the website www.irctc.co.in, and is NOT possible on PRS Counters. Cancellation can be done till the time of chart preparation for the train which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night).
                                You can cancel any of the passenger names from the list of passengers on this ticket without affecting the ticket as a whole, except the passenger who is carrying the Identification mentioned above. If this passenger 's journey has to be cancelled, you need to cancel the entire ticket and book a fresh ticket.

                                For postponing/preponing/change of name/change of boarding point etc, these changes can be carried out from your account on www.irctc.co.in through a cancellation and fresh reservation process.

                                Once you have cancelled your ticket, the fresh details and changes made by you will be available on the Cancelled e-Tickets History (as a link to site) The refund amount due to you after cancellation will be credited back to the same account which you had used for booking the ticket.

                                If by any reason you are unable to cancel your ticket on the website till the time of charting and also unable to perform the journey, please send a mail to us at the earliest giving the details of your claim .We will represent your case with the Railways Claims Wing. However since this is a long drawn-out process .if the user wishes to cancel his E-ticket, he can do so till the time of chart preparation for the train (which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night). Similarly these and any other claims/contingencies on this e-ticket may be conveyed to us at [protected]@irctc.co.in for processing. For any further assistance, please contact us at us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No.23345900 or mail us at [protected]@irctc.co.in.

                                Enquiries about PNR status, accommodation availability, fare, arrival and departure are also available at *phone. '139'* for general public of Delhi, NCR, Punjab, Haryana, Himachal Pradesh, J&K, Uttar Pradesh, Rajasthan, Uttrakhand and Chandigarh with MTNL and BSNL as telecom service provider.

                                General Manager (Operations),
                                Indian Railway Catering and Tourism Corporation Ltd.
                                2nd Floor, STC Building,
                                (Jawahar Vyapar Bhawan), 1, Tolstoy Marg,
                                New Delhi 110001.


                                Note : In case of any problem, you are welcome to contact us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No. 23345900 or mail us at [protected]@irctc.co.in.


                                Regards,
                                IRCTC.

                                IRCTC — Refund of cancellation

                                This is all history fo cancellation, Still I am not geting the refund affter Five months

                                Plaese Help.

                                Bipin H Patel




                                Sir,
                                As per your record my second refund (1475.00)
                                is deposited on my card is on 30 Aug 2008.

                                but still my refund is not deposit, i conformed with my bank.

                                Plaese do the need full.

                                bipin h patel.



                                ----- Original Message -----
                                From: Epabx Room
                                To: [protected]@godrej.com
                                Sent: Tuesday, August 26, 2008 10:38 AM
                                Subject: Fw: Email From IRCTC



                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Thursday, August 21, 2008 1:00 PM
                                Subject: Fw: Email From IRCTC



                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Thursday, August 21, 2008 12:57 PM
                                Subject: Fw: Email From IRCTC


                                After Tel.talk on your tel number[protected] on 21/08/2008, i gain send this mail to you, so please take some action on this and reply.
                                bipin h patel.
                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Sunday, August 17, 2008 1:16 PM
                                Subject: Fw: Email From IRCTC


                                Reminder 03

                                please reply

                                Thks

                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Wednesday, August 06, 2008 11:50 AM
                                Subject: Fw: Email From IRCTC


                                Reminder 02
                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: [protected]@irctc.co.in ; etickets
                                Sent: Thursday, July 31, 2008 10:12 AM
                                Subject: Fw: Email From IRCTC


                                ----- Original Message -----
                                From: Epabx Room
                                To: etickets ; [protected]@irctc.co.in
                                Sent: Wednesday, July 30, 2008 3:54 PM
                                Subject: Re: Email From IRCTC


                                Only one ticket cancelled by online IRCTC that refund (Rs.1475.00) i'll alredy get but Still am not getting refund half of this ticket.
                                It is canncelled befor one hr.to start the train, by e-mail. As per your reply it will take 90days. Now it is time up,

                                Plaese see this matter and let me know.

                                Regards,

                                bipin h patel
                                Epabx Room,

                                Ext 4000
                                ----- Original Message -----
                                From: etickets
                                To: [protected]@godrej.com
                                Sent: Monday, April 21, 2008 11:32 AM
                                Subject: Re: Email From IRCTC



                                Dear Customer,
                                Thanks for interest in our online reservation.

                                Kindly note that an E ticket cancellation done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we forwarded to railways for the TDR process. Railways check all the matters and Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be decide what amount should be refund and this all process will take 90 days or more. Once the railways refunded your amount, we will credited to your same account.




                                Regards,
                                PANKAJ,
                                [protected]@irctc.co.in
                                www.irctc.co.in
                                ----- Original Message -----
                                From: care
                                To: etickets
                                Sent: Monday, April 21, 2008 10:30 AM
                                Subject: Fw: Email From IRCTC



                                Dear Sir,

                                FYNA

                                Thanks & Regards,
                                Manoj
                                [protected]@irctc.co.in
                                www.irctc.co.in
                                [protected]
                                ----- Original Message -----
                                From: Epabx Room
                                To: [protected]@irctc.co.in
                                Sent: Sunday, April 20, 2008 3:12 PM
                                Subject: Fw: Email From IRCTC


                                ***********************
                                No virus was detected in the attachment no filename
                                No virus was detected in the attachment no filename
                                ***********-***********




                                Epabx Room

                                Ext 4000
                                ----- Original Message -----
                                From: Epabx Room
                                To: [protected]@irctc.co.in
                                Sent: Sunday, April 20, 2008 3:04 PM
                                Subject: Fw: Email From IRCTC


                                please cancelled this ticket because of it is not conformed

                                PNR- No:[protected]

                                Tr.Id no: [protected]

                                please refund my amount to my credit card

                                orignal detail as below.

                                Epabx Room

                                Ext 4000
                                ----- Original Message -----
                                From: [protected]@irctc.co.in
                                To: [protected]@godrej.com
                                Sent: Wednesday, April 09, 2008 8:01 AM
                                Subject: Email From IRCTC





                                Dear Customer,

                                Thank you for using IRCTC's online rail reservation facility. Your e-ticket has been booked and the details are indicated below.
                                Please take a printout of the Electronic Reservation Slip (ERS) OF YOUR TICKET FROM YOUR Booked Tickets History page .You will carry this printout along with the Original Photo Identity Card as mentioned in the ERS, while traveling. Both these will be examined by ticket checking staff on stations/trains for verification purpose.




                                Click here to claim your Free Personal Accident Insurance worth INR 1, 00, 000.



                                Booking details:
                                PNR No [protected]
                                Train No 2951 Train Name MUMBAI RAJDHANI
                                From BCT To NDLS
                                Date[protected] Class 3A
                                Boarding Point BCT Reservation Upto NDLS
                                Quota General

                                S# Name Age Sex Seat/Berth Coach Status
                                1 BIPIN H PATEL 43 Male 0000 WL 121
                                2 LAL JOSEPH 42 Male 0000 WL 122
                                Total Fare 00002990
                                For cancellation of your ticket, please log in to your account, select the PNR of the ticket you wish to cancel and cancel your ticket on line. Cancellation of your e-Ticket is possible only on the website www.irctc.co.in, and is NOT possible on PRS Counters. Cancellation can be done till the time of chart preparation for the train which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night).
                                You can cancel any of the passenger names from the list of passengers on this ticket without affecting the ticket as a whole, except the passenger who is carrying the Identification mentioned above. If this passenger 's journey has to be cancelled, you need to cancel the entire ticket and book a fresh ticket.

                                For postponing/preponing/change of name/change of boarding point etc, these changes can be carried out from your account on www.irctc.co.in through a cancellation and fresh reservation process.

                                Once you have cancelled your ticket, the fresh details and changes made by you will be available on the Cancelled e-Tickets History (as a link to site) The refund amount due to you after cancellation will be credited back to the same account which you had used for booking the ticket.

                                If by any reason you are unable to cancel your ticket on the website till the time of charting and also unable to perform the journey, please send a mail to us at the earliest giving the details of your claim .We will represent your case with the Railways Claims Wing. However since this is a long drawn-out process .if the user wishes to cancel his E-ticket, he can do so till the time of chart preparation for the train (which is normally 4 to 6 hours before the scheduled departure of the train from the train originating station. (For trains starting up to 12 noon the chart preparation is usually done on the previous night). Similarly these and any other claims/contingencies on this e-ticket may be conveyed to us at [protected]@irctc.co.in for processing. For any further assistance, please contact us at us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No.23345900 or mail us at [protected]@irctc.co.in.

                                Enquiries about PNR status, accommodation availability, fare, arrival and departure are also available at *phone. '139'* for general public of Delhi, NCR, Punjab, Haryana, Himachal Pradesh, J&K, Uttar Pradesh, Rajasthan, Uttrakhand and Chandigarh with MTNL and BSNL as telecom service provider.

                                General Manager (Operations),
                                Indian Railway Catering and Tourism Corporation Ltd.
                                2nd Floor, STC Building,
                                (Jawahar Vyapar Bhawan), 1, Tolstoy Marg,
                                New Delhi 110001.


                                Note : In case of any problem, you are welcome to contact us at[protected] / 23344787 / 23344773 / 23345800 / 23340000 Fax No. 23345900 or mail us at [protected]@irctc.co.in.


                                Regards,
                                IRCTC.
                                sir i have booked the ticket on[protected] through e ticket.
                                i got the pnr number [protected], andTransaction ID [protected], all but i cont get the coach number and also the bearth number.the jurney date will be[protected]. from hyderabad to akividu.
                                i am requesting u to set the full details about this.
                                Dear Sir,
                                I have booked my ticket thorugh IRCTC Pune to Pulgaon. I want to cancled it because my jurnery date is changed so that plese it will be cancled. I have farget my user id & passward of IRCTC so kindly help me its urgent.
                                Details of ticket is
                                Jurnery date-26/10/08
                                PNR No.-[protected]
                                Transiation No-[protected]
                                Pune to Pulgaon (Maharashtra Exp)

                                Please do the needfull
                                Thanking You,
                                Mr Ravindra Bakale
                                [protected]@rediffmail.com
                                Hi GM(IRCTC),

                                ur e-ticketing services are good, however ur e-ticket refund service is pathetic.

                                e-ticket detail which has been cancelled, but i haven't received my money back.

                                Transaction ID-[protected]
                                PNR no-[protected]
                                Train no and name:-2975/Jaipur Express
                                Date of Journey-25-oct-2008
                                class-2a

                                Date of Booking :-08-Sept-2008

                                please do needfull..

                                regards
                                Tanuj sharma
                                [protected]
                                Due to some urgent work I am unable to travel. I am giving below the details of my ticket, Kindly canall the ticket anf refund money as per rules & regulation

                                Name: Satish. C.Dhyani
                                PNR NO: [protected]
                                PAN CARD NO-ABSPD7104R
                                Train No & Name: 2306/Rajdhani Express
                                New Delhi to Howran Jn
                                Date of Travelling: 07.11.2008
                                sir it is very regret to say that my client is a senior citizen but he couldnot got the facility of inside lowerberth on 07/04/2009 in darjeelingmail. he will board from sealdah andthe berth is reservedupto newjalpaiguri .so please try to arrange the same. he is taller and old so he is facing lots of problem during his journey. i think you people will not deprive me. thank you.
                                Sir,

                                I am given to understand that On 19.10. 08 a debit is shown to my a/c of Rs.1334/-(EMI PRINCIPAL-IRCTC, but sir, I have already paid the amount vide ICICI BANK ch.no.502955 for Rs.1300/- still my credit card account was debited thrice on 19.11.08, 19.12.08 & 19.01.09 by an amont of Rs.444=53. Why it is so, most humbly I would like to know how to resolve this matter.
                                Kindly help.

                                Yours faithfully,
                                prakash d karnik
                                my pnr no is [protected] plz tell me my status
                                sir, i did not trevaled at the date of 09.02.2009 my journy oso i want to cancealled my reeservation ticket and plz refundmy remened money .
                                manoj sharma
                                train no :- 1709
                                PNR NO :[protected]
                                TRANS ID :- [protected]
                                thanking you .
                                i got reservation 8aug2008 and canseld on same date but till now i am not getting remaning money
                                plese give me my remaning money
                                pnr no[protected]
                                from pipariya to banglore cy
                                train no 2296 sanghmittra exp
                                transaction id [protected]
                                i got reservation 8aug2008 and canseld on same date but till now i am not getting remaning money
                                plese give me my remaning money and take some strict action shopkeepr
                                pnr no[protected]
                                from pipariya to banglore cy
                                train no 2296 sanghmittra exp
                                transaction id [protected]
                                my mobile no [protected], [protected]
                                e maedile sarvesh.[protected]@gmale.com
                                I WANT TO CHANGE PASSWARD IN IRCTC.
                                PLEASE DO THE NEEDFUL.
                                REGARDS,
                                PRAFULL MANE
                                pnr no [protected]
                                I am IRCTC authorised Railway e-ticket franchisee (ITZC 1216}. I have already booked a railway e- ticket on 05 Jan 09 for DELDI to ABU ROAD to travel on 2916 ASHRAM EXP, date of departure 21MARCH 09 class sleeper, This ticket paid through itz card.There was total six members.I want to make cancellation only one member V.K. SABITRI F-72. T.I.D.- [protected], and P.N.R.- [protected]. My login I.D.ITZC 1216, AWASTHI COMMUNICATION PVT. LTD. email- awasthi.[protected]@yahoo.in..So please make part cancellation as early as possible...Thanks
                                Kindly note that i cancelled my e-ticket yesterday[protected] ;pnr no:: [protected], before 24 hrs,
                                and another ticket with pnr no:: [protected] today, before chart preparation.
                                but have not recieved the refund amount.
                                please look into the matter urgently.
                                I would like to mail a few suggestions about catering on pantry cars in trains which are operated by IRCTC.Which is the email id in which I should send my mail.Pls leet me know.Thanks
                                R.SRIDHAR
                                sir pls cancled ticket id [protected] confirm 0c3 0045
                                sir, plz canel my e- ticket pnr no.[protected].s8/0052/confirm. date of journey01/0/09.no. of passenger 01.
                                sir.plz.cancel my e-ticket pnrno. [protected].S1/0052/CONFIRM.Date of journey 01/05/09.no.of passanger 01.
                                PNR NO [protected]
                                Three tickets booked from Trichy to Trivandrum for the journey 11.06.2009, out of which first person gotconfirmed. Refund in respect of balance two passengers not credited to my account till date.Necessary orders may kindly taken to credit the amount to my SB account

                                Yours faithfully
                                Mary Kurien
                                Refund systum of E tickets is worst. you do not know to whom you shold approach finally to get refund.If any body from IRCTC reads it and can improve. Please act. see below
                                TDR Details
                                Transaction Details
                                PNR Number [protected] Booked On[protected]
                                Transaction ID [protected] Ticket Type eticket
                                Class CC Internet Service Charge Rs 20.00
                                Date Of Journey 30/12/2008 Ticket Charge Rs 570.00
                                Bank ICICI Total Rs 590.00
                                Train No 2002 Railway Zone WCR
                                From Station GWALIOR(GWL) IRCTC Zone Chief Regional Manager/ Western Zone (IRCTC) Bhopal
                                To Station BHOPAL JN(BPL) Quota General

                                Ticket Details
                                S# Name Age Sex Coach Seat Res-Status
                                1 S K AGRAWAL 44 Male C6 0064 Booked



                                Reason For TDR : Train Late More Than Three Hou
                                rs.
                                TDR Status : Admin Approved
                                Reference No : ekt[protected]
                                TDR Filing Date : 01-Jan-2009
                                Refund Status : Refund under Process
                                Refund Date : Not Available
                                Refund Amount : Rs.0.00
                                Sir,

                                I booked my ticket through e-ticket on 22.08.2009 I got the wating list in general quota.
                                form VSKP to NZM I got PNR number is [protected] and Transaction number is
                                [protected] plese cancled my ticket in general . I have allredy booked in tatka

                                I request you to Refund this amount.


                                Name : DORA BABU
                                PNR no : [protected]
                                Transiation no: [protected]
                                VISHAKAPATUM TO NIZAMMUDDIN
                                Date of Travelling :[protected]
                                I have booked a e- ticket on on 2nd, sep, 2009. By mistake i click on female Gender instead of male, so pls tell me how can i change my gender in e-ticket.

                                Thanks
                                Sasanka patra
                                [protected]

                                SR.CITIZEN — e-Ticket Change in Name REFUSED

                                I am a Sr.Citizen intended to travel from NDLS to SDAH on e-Tickets (Trans. ID.[protected], PNR No.[protected]) with Mosumi Pramanik(39) in 2660 DURONTO EXP on 16 Oct. 2009; But my said daughter having been indisposed is unable to accompany me, instead her son Sheersh Pramanik(12) would travel with me. I , therefore, went to CRS-Gurgaon for Change in Name, submitting required papers/documents i.e. Printout of e-Ticket, Photo I-Card, Blood Relation Proof, Application/Requisition etc. But to utter surprise, Mr. Singh sitting on the chair of CRS-Gurgaon reurned my said papers saying "No Change in Name possible on e-Tickets.....on my several request he told me to......"Go to higher authority, I dont mind" or words to that effect. I submitted my displeasure to "[protected]@irctc.co.in" but of futile result. May I please be guided what and where to go for remedy. Please confirm on my e-mail. Regards.

                                Refund of e-tiket PNR NO 8510260600 - Comment #1786509 - Image #0
                                to,
                                care of railways

                                sir,
                                i want to details of my cancelled ticket.
                                this pnr no. is [protected]. and i have been cancelled my ticket[protected].
                                but my balance is not refund.
                                thanks.
                                I would like to refer my transection no.[protected] dated12.9.2009 which could not materise/failed, but an amount of Rs547/-have been debited from account. The same has not been refunded uptill now. Please check it out and arrange to credit the amount to my account.

                                ML Batra
                                28.10.2009
                                I am not cancelled e -ticket, what is my PNR status-[protected], so you give me
                                dear sir
                                i am planning to book my e ticket on 18 november 2009 from delhi to jodhpur in 2nd ac train no.4059
                                through sbi e banking .Myaccount is in jnu branch new delhi
                                as par sbi reference no.[protected]IG3337656 the amt have been transfered to [protected] on the same time.
                                meanwhilw your system stop to work and my ticket was not printed.but the money have been transfered to you
                                so kindly refund my money and oblige
                                yours
                                prof. rambuxjat
                                Dear sir,
                                I have done my reservation to latur on 04.12.09 having PNR NO. [protected] But i have forgot to take the printout of that ticket and that ticket was booked from other user id . So can u send me the ticket on my above mention mail. id

                                Regards
                                Jeevan Jadhav
                                [protected]
                                Transaction i.d. no.[protected] p.n.r. no.[protected]
                                .. [protected] .. [protected]
                                .. [protected] .. [protected]
                                .. [protected] .. [protected]
                                REFUND FOR ABOVE MENTIONED CANCELLED TICKETS HAVE NOT YET RECEIVED. PLS DO THE NEEDFUL.

                                REGARDS
                                M SIVADASAN
                                I fill my gender incorrect so how could i make it correct in e-ticket
                                By mistake if any body click on male gender instead of female in e- ticket, how can he
                                correct it.
                                Dear sir,
                                i want to cancell 1passenger ticket out of 2passenger .
                                ticket Datiale
                                PNR NO. -[protected]
                                T.ID -[protected]
                                TRAIN NO. 0996
                                (JP TO SC)
                                JOURNEY DATE -03JULY2010
                                KINDLY SEND MY MONEY AS EARLY AS POSSIBLE.
                                WITH REGARDS
                                Dear sir

                                I book a ticke from Kacheguda to Bangalore PNR No [protected]

                                My Daughter Name M BHAVITHA Age 20, Sex Female

                                My Daughter miss the train today so please cancaled the ticket please and refund amount to my account please
                                Dear Sir - I have Booked a ticket PNR No.[protected] from your Irctc online Booking Site on[protected]
                                but i have canceled ticket on[protected] but tiil date i am not received refund amount in my Axis Bank a/c kindly help me
                                By mistake i click on female Gender instead of male, so pls tell me how can i change my gender in e-ticket.
                                would like to refer my transection no.[protected] dated21.910.2011 which could not materise/failed, but an amount of Rs467/-have been debited from account. The same has not been refunded uptill now. Please check it out and arrange to credit the amount to my account.
                                to whom ever it concerns,
                                i tried to book tickets through irctc yesterdar (24/11/2012)all went through well except when payment was in progress. the session expired and the ticket was not provided. so made a second booking for the same ticket. and every thing went well after nearly 2 hours on the net. but i came to know that the irctc has been paid twice for one ticket.instead of being paid Rs 500/-they have been paid Rs 1000/-. now from whom or from where do i get the amount back?

                                krish_142 in this ID Not shown in TATKAL Portal

                                My irctc e.ticket book id is krish_142 in this ID Not shown in TATKAL Portal only e booking is available hence i requist please up date tathkal booking availability

                                I tried booking 5 times during Tatkal

                                Transaction money it taken 3 times from savings account + 2 times from credit card Irctc site rejects it consistently even when the tatkal ticket is avilable Please let me know the procedure to file a complaint on this
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                                  Girish Nambiar
                                  from Bengaluru, Karnataka
                                  Sep 1, 2008
                                  Resolved
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                                  Resolved

                                  Unable to retrieve Booked Tickets

                                  To

                                  General Manager/Operations,
                                  Indian Railway Catering & Tourism Corporation,
                                  9th Floor, Bank of Baroda Building,
                                  16 Parliament Street,
                                  New Delhi - 110 001.

                                  I have an issue in the website where I cannot access my booked tickets. It shows Unable to Retrieve Due to Communication Failure. I have called up IRCTC help desk lot of times and still do not have the issue resolved. They...
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                                  Saveen
                                  from Pune, Maharashtra
                                  Sep 1, 2008
                                  Resolved
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                                  hi,

                                  i'm unable to book a ticket in IRCTCT web site. when i'm providing the stations it is giving the message like " sorry no matching trains found" . but i had booked so many tickets with the same stations. please explain about that. why it is showing like that


                                  Thanks,
                                  Saveen
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  hello,
                                  i'm unable to book a ticket in IRCTC website.
                                  when i uses the payment portal and click on payment with filling every require formalities, then sometime later my window show that "the page can'nt displayed", without my any mistake.
                                  when i login again and show the ticket booked history, it show that transaction has failled but my 'BANK ACCOUNT' debited the amount.
                                  please help me on this happening; why it is showing like that.

                                  Thanks,
                                  kamleshwar
                                  Hi
                                  I am having the same problem.I m trying from 2 hrs but no sign.Is there anyone to help?
                                  After log in to irctc.co.in, when we put station names in 'from station' & 'to station', my page unable to search stations. Kindly help
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                                    PARAG BARUAH
                                    from Mumbai, Maharashtra
                                    Aug 30, 2008
                                    Resolved
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                                    I HAVE APPLIED FOR IRCTC SHUBHYATRA CARD ON 31/7/08 AND PAID THE FEES ON THE SAME DAY THROUGH CREDIT CARD.BUT FAIL GET THE CARD TILL DATE.
                                    ITS NOW ONE MONTH FROM DATE I APPLIED.
                                    AS PER THEM CARD SHOULD REACHED APPLICANT WITHIN 14 DAYS.
                                    WHEN I HAVE SENT MAIL TO [protected]@irctc.co.in THEY ARE ASKING ME TO SPEAK TO CUSTOMER CARE 39021212 AND WHEN I SPOKE TO THEM THEY ARE ASKING ME TO MAIL TO [protected]@irctc.co.in.SO IT HAS BECOME A VICIOUS CIRCLE.
                                    PLEASE HELP.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    Membership card — Want membership card

                                    I inquire about membership card, at nearest reliance fresh. and they told me for that i have to register for medical insurance. I do't think so its necessary for membership card.

                                    Is there any other way for mambershio card. please inform.
                                    Sir,

                                    Kindly provide SBI Railway Credit Card for me.

                                    Regards
                                    S.Rammohan
                                    [protected]
                                    Kindly arrange provide me SBI Railway Credit Card to me .
                                    My Name is TITUS C. VARGHESE and My Mobile no. [protected].

                                    Thanks and regards,

                                    Titus C. Varghese
                                    [protected]
                                    Kindly provide me SHUBHYATRA CARD & membership no. My SBI card no is [protected] & mobile no. is [protected].
                                    pl sen me my user id and password. my yatramembership number is [protected]
                                    I HV RECD A CALL FOR SHUBHYATRA CARD (FREE) FROM YOUR CUSTOMER CARE
                                    ON THAT TIME I DONT HAVE PAN CARD BUT I RECD PAN CARD, WHAT CAN I DO ???,
                                    my mob no. is [protected] / [protected], sethu madhavan, indore
                                    Sir,

                                    Kindly provide SBI Railway Credit Card or shubhyatra Card for me.

                                    Regards
                                    Ravi Sharma.
                                    [protected]
                                    Sir,

                                    Kindly provide SBI Railway Credit Card for me.

                                    Regards
                                    S J Panchal
                                    [protected]
                                    i have membership irctc, want to irctc ditals.please sent email address, mo:[protected]
                                    IRCTC MEMBER SHIP VERY GOOD
                                    dear sir,
                                    this is pappu kumar from deoghar(jharkhand). i m also a shubh yatra member from irctc. i know about the shubh yatra card cancelling . if i return ur shubh yatra card what will pay 4 this.i accept ur card on date of 15sept2009. and i do not use ur card at that time . plz inform critaria of cancillation .on my mob no [protected].

                                    thanks 4 this
                                    ur member
                                    papu kumar
                                    Sir,

                                    Kindly provide SBI Railway Credit Card for me

                                    thanks & regards
                                    madhu pisharath
                                    Sir,
                                    Kindly provide SBI Railway Credit Card or shubhyatra Card for me.


                                    Regards
                                    Sanjeev kumar
                                    [protected]
                                    success is a placement
                                    Please send me User ID and Password. My Shubh Yatra Membership no. is [protected]
                                    dear sir,

                                    my shubhyatra no.is [protected], i have applied for sbi railway card before one month, and still i have not got the card, please help me

                                    my cell no. is [protected]
                                    I have SBI railway credit card, please send me subhayatra.irctc user ID and password so I book my ticket.

                                    Trilochan Jagati
                                    My tel. no.[protected]
                                    email id: [protected]@rediffmail.com
                                    I have SBI railway credit card, please send me subhayatra.irctc user ID and password so I book my ticket. My Shubh yatra cord No. is [protected].

                                    Anil Singh
                                    My Mob.No.[protected]
                                    email id:[protected]@gmail.com
                                    Dear Sir,

                                    Please send me shubhyatra user id and pass word. My SBI Railway card Number is [protected]. e mail id is [protected]@yahoo.com

                                    The customer care says i should mail to [protected]@irctc.co.in but there is no such link.

                                    I will be grateful if you could help me
                                    I have applied for a subha yatra card from 25 Oct, 2010 but i did not take my card. As per your roule you have delivered the card for 15 days of my home addres, but i did not take my card. So you please send my card as per i register my home addres, my subhayatra membership No-[protected], my mobile no- [protected].
                                    dear sir, i Amarnath Banerjee a subhayatra card member but i did not take my card of my home addres, i am online register my subhyatra card membership from 26, Oct 2010 but i did not take my card from my home addres as per your condition you delivered my card for 15 days of registration so you take or delivered my card of my home addres. My email id- [protected]@gmail.com and my membership no [protected] and my contact no [protected].
                                    Please provide subh yatra card and my membership no is [protected] and my mob no. [protected] and my email id is vivek agrahari.[protected]@gmail.com
                                    today i have got shubhyatra user id and password but i unable to login in online.. viewing where i used the site of www.sbicard.com but when i suppose to entered the user id and passwork the message shown as invalid user id and password, which is i got today itself.. which link i have to used ??? pls guide me... my [protected] card no is .. and mail id is [protected]@rediffmail.com & pritesh.[protected]@hdfcbank.com
                                    Dear sir,
                                    i am Jins Raja a subhayatra card member but i did not take my card of my office addres, i am online register my subhyatra card membership from 11, jan 2011 but i did not take my card from my office addres as per your condition you delivered my card for 15 days of registration so you take or delivered my card of my office addres. My email id- [protected]@yahoo.com and my membership no [protected] and my contact no [protected].
                                    Please Replay with regards.
                                    I HAVE APPLIED FOR IRCTC SHUBHYATRA CARD ON 31/7/08 AND PAID THE FEES ON THE SAME DAY THROUGH CREDIT CARD.BUT FAIL GET THE CARD TILL DATE.
                                    ITS NOW ONE MONTH FROM DATE I APPLIED.
                                    AS PER THEM CARD SHOULD REACHED APPLICANT WITHIN 14 DAYS.
                                    WHEN I HAVE SENT MAIL TO [protected]@irctc.co.in THEY ARE ASKING ME TO SPEAK TO CUSTOMER CARE 39021212 AND WHEN I SPOKE TO THEM THEY ARE ASKING ME TO MAIL TO [protected]@irctc.co.in.SO IT HAS BECOME A VICIOUS CIRCLE.
                                    PLEASE HELP.
                                    my shubhyatra no.is i have applied for sbi railway card before one month, and still i have not got the card, please help me my cell no. [protected]
                                    kindly provide s b i railway credit card for me FROM R D SHARMA
                                    E MAIL madhuri.[protected]@gmail.com
                                    Dear Sir,

                                    This is to inform you that I had applied for a Shub Yatra membership card and its been more than 1 1/2 months that I have not received my card till date. I have been trying to get in touch with your customer care department and no response. Every time I was assured taht it will be delivered within this week. Today I called up your customer care and spoke to Mr Naved and he clearly says that this is not customer care number and they are not issuing any Shubh Yatra card. Also please be advised that Rs. 562/- has been debited from Credit card against the issuance of the card.

                                    I would request you to look into this matter personally and revert with your feedback. For your reference I am enclosing the correspondence below which is self explanatory. Kindly do the needful at your earliest or else I have to take the matter with Consumer forum.

                                    Look forward to hearing from you.

                                    Regards,

                                    Kaushal Kishor
                                    Contact N :- [protected]
                                    Sir,
                                    Kindly provide SBI Railway Credit Card or shubhyatra Card for me.


                                    Regards
                                    SANTOSH GAWLI
                                    [protected]
                                    I HAVE APPLIED FOR SHUBH YATRA IRCTC CREDIT CARD ON 09.FEB.2011 AND RS.562 IS ALSO DEBITTED FROM MY SBI A/C. BELOW IS THE A/C STATEMENT RECEIVED BY NET BANKING. 70 DAYS LAPSED SO FAR NO CARD IS RECEIVED. WHAT IS THE PROBLEM? IF NOT POSSIBLE TO PROVIDE THE CARD PLEASE CREDIT THE BALANCE IN MY A/C.


                                    09-Feb-2011
                                    (09-Feb-2011) POS PRCH
                                    POS[protected] IRCTC 562.00
                                    MY IRCTC MEMBERSHIP NO. [protected]
                                    NAME: ANANT CHARAN DAS
                                    DEBIT DETAILS FROM MY A/C:
                                    09-Feb-2011
                                    (09-Feb-2011) POS PRCH
                                    POS[protected] IRCTC 562.00
                                    I had renew the shubhyatra card, 2011 year so far i not new card, my card no-[protected], sbi- card no-[protected], my name C.THIYAGARAJAN
                                    PL make arrage the new SHUBU YATRA CARD
                                    THANKING YOU IN anticipation
                                    cell-[protected]
                                    Dear Sir, Dated 6.5.2011

                                    Subject: Complaint regarding cheating, giving wrong information on Shubyatra Card and its usage/benefits.


                                    I was contacted by one IRCTC ShubYatra Card Executive. Her name is not known to me. My name is Tara Chandar and i am a Government Servant. The Executive gave me wrong information and tried to mislead me for applying me for ShubhYatra Card. On the basis of information (false information and benefits of ShubhYatra Card) given by her i applied for the same. Some of the the wrong information given by her are as follows:-

                                    (i) She told me that i will earn railway points for your booking in 2nd Class or for my friends and relatives. I need not travel with other passengers for gaining railway points. This is absolute wrong as i have read the provisions which says that"you necessarily must be one of the passengers on the ticket".

                                    After reading the provisions of Shubyatra Manual, i would now like that stringent action may please be taken against the Executive who misled me by giving false information and has tried to tarnish the image of reputed Government organisation like IRCTC.

                                    I would like to discontinue from the Shubh Yatra Card from today i.e. 06.05.2011. I have received the ShubYatra Card on 5.5.2011. My card number bears No.[protected].

                                    One executive had come the next day when the Executive (lady) contacted me and he had told me that i can discontinue from Shubyatra Card at any point of time.

                                    It is therefore, reqeusted i may please not be sent Pin code No. for my shubyatra card and my Shubyatra Card may please be discontinued immediately from today i.e. 06.05.2011. It is also reqeusted that strict action may please be taken against the Executive which misled me for having Shubyatra Card on wrong information.

                                    Regards,
                                    Tara Chandar
                                    Transport Bhavan,
                                    Room No.527,
                                    1 Parliament Street
                                    New Delhi
                                    Shub Yatra Card No.[protected]
                                    Dear Sir,
                                    I am Shankar trying to book train ticket through irctc.co.in by SBI railway card
                                    and while going for payment option, there is no option for SBI card in that and
                                    request you to clarify the same to book my tickets.
                                    my mail id is steels.[protected]@gmail.com and my mobile number is [protected].
                                    R. Shankar
                                    Sir,

                                    Kindly provide SBI Railway Credit Card for me.

                                    Regards
                                    Darshan Singh
                                    [protected]
                                    Kindly provide SBI Railway Credit Card or shubhyatra Card for me. MO NO- [protected]
                                    Dear Sir

                                    I' Santosh Khadye i applied SHUBH YATRA CARD on Friday 14 August 2011. Card Charges Rs. 552/- Debited my credit card ac. on same day. but I'am not recived any Transaction / Registration no. Pls. sent me my card detais on my mobile no. [protected] my email santosh.[protected]@rediffmail.com.

                                    Thanks.

                                    SANTOSH KHADYE
                                    I have applied for a subha yatra card from 25 JUNE, 2011 but i did not take my card. As per your roule you have delivered the card for 20 days of my home addres, but i did not take my card. 6 AUGUST Recived the mail . COURIER NAME: IT EXPRESS send my card but not recived card So you please send my card as per i register my home addres, my subhayatra membership No-[protected], my mobile no- [protected].my E-mail ID.[protected]@gmail.com
                                    PLEASE SEND ME USER ID AND PASSWARD OF SBI SHUBHYATRA RAILWAY CARD NO [protected] AND SHUBH YATRA CARD NO [protected] MY NAME IS RAMAVTAR SHARMA DOB[protected]

                                    PLEASE SEND URGENT
                                    Sir,
                                    Kindly send me shubhyatra Card for me My shubhyatra membership ID No.is [protected] DATED:01.02.2011


                                    KANWARPAL SINGH

                                    [protected]
                                    CHENNAI
                                    I have SBI railway credit card, please send me subhayatra.irctc user ID and password so I book my ticket. My Shubh yatra cord No. is [protected].
                                    I have SBI railway credit card, Pls suggest to me how can use this card for online ticket booking. Beacuse when i am use this card for ticket booking. Than this card is not showing in credit card option. So pls help me.

                                    Regards
                                    Navratan
                                    Lucknow
                                    [protected]

                                    SVD ANNONSERA — SHUBH-YATRA CARD

                                    TO
                                    IRTUC
                                    REQEUSTED SIR
                                    I PAY THE AMOUNT FOR SHUB-YATRA CARD AMT:552.00 THROUGH
                                    SBI DEBIT CARD . NO CONFORMATION OR NO DETAILS
                                    PLEASE VERIFY
                                    THANKING YOU SIR
                                    YOURS FAITH FULLY
                                    SVDVANISRE

                                    IRCTC — SHUBHYATRA CARD

                                    Dear Sir

                                    I am received Irctc through Sbi card but till not shubhyatra card or any login

                                    Plz as soon as possbile send shubhyatra membership


                                    SBI CARD NO[protected]
                                    SBI NO [protected]
                                    DOB- [protected]

                                    ADDRESS:
                                    M.T.RAMA RAO
                                    27 B.T.OAD,18 TITAGARH,NORTH 24 PGS
                                    KOLKATA
                                    NR POLICE STN
                                    KOLKATA-700119
                                    W.B
                                    MOBILE NO [protected]
                                    I have received my SBI Irctc Card, please send me the Shubh yatra USER ID & Password for my shubh yatra membership no.[protected] so that i can book my tickets.

                                    please send reply on


                                    Gurpreet Singh Kohli

                                    mail: [protected]@yahoo.co.in
                                    [protected]@gmail.com
                                    mob: [protected]
                                    Even I am facing the same problem, having SBI railway card and shubh yatra membership no. but dont have user id and password by which I can book the tickets. My shubh yatra membership no is [protected]. My mobile no. is [protected] and email id is [protected]@gmail.com.
                                    I want to shubh yatra card.

                                    Ramesh Khanna
                                    [protected]
                                    DEAR SIR
                                    I HAVE APPLIED FOR IRCTC SHUBHYATRA CARD ON 02/02/12 AND PAID THE FEES ON THE SAME DAY THROUGH NET BANKING AND THE MONEY DEDUCTED FROM MY ACCOUNT BUT YET NOW I HAVE NOT RECEIVED ANY PAYMENT SLIP OR ANY MAIL REGARDING THIS .
                                    PLEASE HELP.
                                    I have applied for a subha yatra card from 03/03/2012but i did not take my card and I have received any reply received from your side Rs. 562 will also credied from my account.

                                    my Mob No. [protected], Email- [protected]@yahoo.com
                                    NON RECEIPT OF MEMBERSHIP CARD
                                    I HAVE APPLIED FOR IRCTC SHUBHYATRA CARD ON 03/03/12AND PAID THE FEES ON THE SAME DAY THROUGH CREDIT CARD.BUT FAIL GET THE CARD TILL DATE.
                                    ITS NOW ONE MONTH FROM DATE I APPLIED.
                                    AS PER THEM CARD SHOULD REACHED APPLICANT WITHIN 14 DAYS.
                                    WHEN I HAVE SENT MAIL TO [protected]@irctc.co.in THEY ARE ASKING ME TO SPEAK TO CUSTOMER CARE 39021212 AND WHEN I SPOKE TO THEM THEY ARE ASKING ME TO MAIL TO [protected]@irctc.co.in.SO IT HAS BECOME A VICIOUS CIRCLE.
                                    PLEASE HELP.
                                    Hi,

                                    Kindly provide me login id/password for Shubh yatra membership number:[protected](SBI IRCT Card number-[protected]) and send the same at this email id- [protected]@gmail.com

                                    Regards,
                                    Gaurav Mishra
                                    Ph:[protected]
                                    MY NAME IS SANDEEP SOLANKI
                                    MY USER ID IS SAND19748
                                    IN MY IRCTC BY MISTAKE YOU HAVE MENTIONED SANDDEP SOLANKI SO PLEASE CORRECT MY NAME
                                    WITH SANDEEP SOLANKI
                                    MY EMAIL ID IS [protected]@yahoo.com
                                    MOBILE NO. [protected]
                                    Please send me shubhyatra user id and pass word. My SBI Railway card Number is [protected]. e mail id is [protected]@gmail.com
                                    Dear sir,
                                    I Sri Debiprasanna Padhi a subhayatra card member but i did not take my card of my home addres, i am online register my subhyatra card membership from[protected] but i did not take my card from my home addres as per your condition you delivered my card for 15 days of registration so you take or delivered my card of my home addres. My email id- [protected]@yahoo.co.in and my Membership Number: [protected] and my contact no [protected]
                                    DEAR SIR.
                                    PLEASE SEND USEARID & PASSWORD MY SBICARD NO- [protected]
                                    E [protected]@rediffmail.com
                                    mb .no- [protected]

                                    with regards
                                    bihengesh kumar singh
                                    ISSUE USEARID & PASSWARD
                                    MEMBERSHIP NO- [protected]
                                    MOTHER NAME-MAHARANI
                                    DOB- 05/05/1966
                                    ADDRESS- JETHORIA HOUSE, ROAD NO-2A
                                    RAJENDRANAGAR, PATNA 800016
                                    [BIHAR]
                                    CONTACT DETAILS-
                                    [protected]@rediffmail.com
                                    mb no- [protected]
                                    Sir,

                                    Kindly provide SBI Railway Credit Card for me..my shubha yatra card no is [protected]..i got shubha yatra card but i cant got SBI railway credit card..

                                    I will be grateful if you could help me..

                                    with regards,

                                    NUR ALAM MANDL
                                    [protected]
                                    I have applied for a subha yatra card .Card charges Rs.552/- debitet my credit card a/c but i not recived card .sent me my card detais on my mobile no. [protected], [protected]@yahoo.co.in please call me sir.
                                    SIR, a have applied sbi railway card my application NO.[protected] ON 11.09.2012 but i don't know what states.please tell me.my mobile no.[protected] or E .MAIL. id . [protected]@gmail.com
                                    Dear Sir,
                                    As per instruction displayed on IRCTC.Co.in regarding Subh Yatra Card I applied in believe of this is provided by Railway so this card will come on time but after applying I feel that this is very wrong understanding because after 15.06.2012 I only got membership No. and no any subh yatra Card on enquiry on provided customer care nos they told only to phone on another no. on that no. they told that we are providing cards from sbi cards so track on that. this is very miserable condition of a public sector organization that no body taking care of customer. After deduction of fee this is customers right to ask about services. We are very sorry to say that railway department not taking care of customer and only deducting the fee. My Subh Yatra Cards Details are given below :

                                    Membership Number: [protected]

                                    I contacted several times on below mail ids and phone nos but no solution.

                                    For Shubhyatra User who does not received the card within 01 month from the date of application then kindly call on the Help line nos. at[protected] and [protected] for the MTNL and BSNL phone users) or sent email to head.[protected]@ge.com or irctc.[protected]@ge.com or services.[protected]@ge.com or feedback.[protected]@ge.com and for rest of the queries email at [protected]@irctc.co.in.

                                    We are planning to raise this matter to higher management of Railway Department because this is very bad for a good organization like railway.

                                    Please take necessary action to improve otherwise customer feel very badly.

                                    With Regard,


                                    Vishwa Mohan
                                    Membership No. [protected]
                                    I have sbi railway card since 2 months but after continously follow up with subh yatra i am still not received my user id and passowrd...no contact details on net
                                    Hi
                                    I am ranjit kumar I have applied shubh yatra card my subh yatra member no is
                                    [protected]. I got my sbi railway card but I don't got my subh yatra card.
                                    I try to call customer care no one give me valuable assistance form customer care
                                    They only give the assistant.can you mark a mail on [protected]@irctc.co.in
                                    But no one reply on this mail.

                                    Ranjit Kumar
                                    [protected]&[protected]
                                    please provide me my use rid and password my card no is[protected]
                                    Dear Sir,
                                    I received my SBI IRCTC card but still yet I am not getting the user Id and password. Please send me immediately.

                                    Thanking You,

                                    SOURAV ROY.
                                    Dear Sir,
                                    I Narendra kumar kumawat a shubh yata card member but i did not tak my card of my home addres. I am online register my shubhyatra card memership from 12 Nov.2011 but idid not my card from my home addres as per your condition you delevered my card for 45 day of registration so you or dilevered my card of my home addres. My email id - [protected]@gmail.com and my membership No. -[protected] and my contect No.- [protected]. My SBI Bank Accaunt No.- [protected]. Thank My Help Please.
                                    dear sir i am abdul salam my subhyatra card every time i wil book ticket till every time update profile.update porfile is screen is show plese verify clear the broblom m.no.[protected].my email id [protected]@gmail.com.
                                    kindly provide irctc shubh yatra cad renewal for me
                                    IRCTC - SHUBHYATRA CARD


                                    NON RECEIPT OF MEMBERSHIP CARD
                                    I HAVE APPLIED FOR IRCTC SHUBHYATRA CARD ON 11/12/12 AND PAID THE FEES ON THE SAME DAY THROUGH DEBIT CARD.BUT FAIL GET THE CARD TILL DATE.
                                    ITS NOW FOUR MONTH FROM DATE I APPLIED.
                                    AS PER THEM CARD SHOULD REACHED APPLICANT WITHIN 14 DAYS.
                                    WHEN I HAVE SENT MAIL TO [protected]@irctc.co.in THEY ARE ASKING ME TO SPEAK TO CUSTOMER CARE 39021212 AND WHEN I SPOKE TO THEM THEY ARE ASKING ME TO MAIL TO [protected]@irctc.co.in.SO IT HAS BECOME A VICIOUS CIRCLE.
                                    PLEASE HELP.
                                    Dear sir,

                                    pls send me my shubh yatra user id & password.even i dont have the shubhyatra membership no.

                                    I have SBI RLY card from last 2 years.

                                    Regards,

                                    Madhur
                                    [protected]
                                    I have SBI railway credit card, please send me subhayatra.irctc user ID and password so I book my ticket.
                                    pls send mail my mail id is [protected]@gmail.com &amp; sms [protected]
                                    I HAVE APPLIED FOR IRCTC SHUBHYATRA CARD in the month of june AND PAID THE FEES AS A ANNUAL CHARGE WHICH SBI SAID TO PAY TO USE FOR THE BENEFIT OF IRCTC RAILWAY POINTS
                                    ITS NOW FOUR MONTH OVER FROM DATE I APPLIED.
                                    WHEN I HAVE SENT MAIL TO [protected]@irctc.co.in THEY ARE ASKING ME TO SPEAK TO CUSTOMER CARE 39021212 AND WHEN I SPOKE TO THEM THEY ARE ASKING ME TO MAIL TO [protected]@irctc.co.in.SO IT HAS BECOME A VICIOUS CIRCLE.
                                    PLEASE HELP.THIS IS WORST SERVICE EVER I RECEIVED FROM SBI CARD.MY NAME IS BRIJESH MISHRA
                                    Hello All,

                                    I have a subha yartra card (shuba hyatra number-[protected]). I have purchase (400 hundreds ) point on IRCTC on 8-Nov-2014, I have try four times and out of four three time i am not able to purchase points and Amount( Rs.600) are deducted from my Card.

                                    I am still not received of my failed transaction Amount. I have email may times(14) on [protected]@irctc.co but i did not received any response from your side. Your service is very poor. This was i my first transition to purchase railways point and now its become Last also.

                                    So please resolved my problem ASAP.
                                    I have received my IRCTC SBI credit card but not received yetuser id and password - [protected]@gmail.com
                                    Helpful
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