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Zaakpay.com Complaints & Reviews

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Last updated Feb 14, 2024
Complaints 1445
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138
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Zaakpay.com reviews & complaints(1445)

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R
Ramesh 280367
from Bengaluru, Karnataka
Feb 14, 2024
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Payment not cleared

Hi Zaakpay team,

As per the trail mail is forwarded and requested to check and update on the payments done to the consumer forum of INdia the 1st payment done on 18/12/2023 is not received what consumer Forum claimed and told it will get reversed back to me and I did second payment, I complained with my bank HDFC and they informed that intended recipient has received the payment and they closed case, so it is requested to...
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Please kindly unblock my zip black card, which is not able to utilize since last 3months
My registered mobile number is [protected]...
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A
Anunay21
from Patna, Bihar
Oct 20, 2023
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My card has been blocked MobiKwik notification says

My card has been blocked MobiKwik notification says, I didn’t use it before I just tried to do one recharge only that worked 60 rupees recharge with MobiKwik zip pay
But rent payment or money transfer isn’t working.it says...
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V
vikas015
from Bikaner, Rajasthan
Sep 7, 2023
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I want to cancel my order.

I want to cancel my order which already shipped through Ekart now its in transit with tracking no:OIPC[protected], I don't need the concerned product anymore Please take an immediate action....
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R
R Meher Raviteja
Mar 23, 2023
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Amount deducted and ticket not booked

Hi, I made a booking in IRCTC mobile application on 12March'23 through Zaakpay payment channel, money has been deducted from account but no ticket received.When checked with IRCTC they said it is pending with ZAAK with transaction no.[protected] and transaction no.[protected].
Please refund the deducted amount ASAP...
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R
Feb 27, 2023
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Irctc payment fail

I tried to book a ticket on 7feb 2023 on irctc with transaction id [protected] and amount of 10535.40 is debited from my axis bank account last four digits 3042 and transaction was failed. No money is refunded to my account. When contact with bank they said transaction was successful from their end with reference no[protected] with merchant PNR ZPf3dbef8b04b. Please look into the matter
Thanking you...
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Address:gurugram, Haryana

I tried to book train ticket on 12 Jan 2023, ticket fare deducted from my bank account but payment not received to IRCTC. Reference number is[protected] from my bank side and TXN[protected] [protected] from IRCTC...
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S
Samrat....
Feb 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not credited to account

Sr i have book a ticket on 13 jan 23 on irctc through your getway by using debit card. pnr not generate as it show pending from bank, although amount had deducted from account ..my irctc transaction ID _[protected] .13 jan..it is more than 17 days still i not get my refund.. amount 4036.10...
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Z
Zubair Ali Ansari
from Secunderabad, Telangana
Feb 1, 2023
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To refund

Please refund the amount of the following transaction details as it is not received to IRCTC end.
12/01/2023 ONLINE TRANSFER WITHDRAWAL TRANSFER AVENUES[protected]/https://api.zaakpay.com/ TRANSFER TO [protected] M/S AVENUES (INDIA) PVT LTD INDIAN BANK MGT BRANC 2682.55...
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B
Banala
from Warangal, Andhra Pradesh
Jan 2, 2023
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Non refund irctc ticket amount

Address:Zaaakpay epayment services ,UNIT NO.102,1ST FLOOR,BLOCK-B,PEGASUS ONE,GOLF COURSE ROAD,SECTOR-53,GURGRAM,HARYANA-122003

I had cancelled train ticket on dated 18/12/2022 3AC HYD TO UBL train number 17320 cancellation/refund id-[protected], refund amount rs.1870.56, irctc status on dated 28/12/2022 credited refund amount to bank account.I reserved ticket irctc connect app payment mode debit card zaakpay through but not credited my bank account kindly get my refund amount....
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B
Banala
from Warangal, Andhra Pradesh
Jan 2, 2023
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Non refund irctc cancel ticket amount

Address:Zaakpay irctc

Cancel my ticket on dated 18/12/2022 pnr no.[protected] cancellation/refund id [protected], refund amount rs.1870.56 irctc status refund amount credited bank account on dated 28/12/2022 but refund amount not credited my account kindly get my refund amount....
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A
AnirbanAcharyya
Dec 28, 2022
Dec 30, 2022
This thread was updated on Dec 30, 2022
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Refund not received A. Acharyya

Website:zaakpay.com

Hello, I tried booking a Tatkal ticket o 17th December in the morning through my IRCTC app. The payment was made through Zaakpay payment gateway. But after the payment was done it showed that there's no seat available and the transaction has been settled. Previously such transaction failures was generally settled and money was refunded to my account within 2-3 working days but this time it has been more than 10 days and no such refund has...
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G
Gk vardhan
Dec 28, 2022
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Unblock my mobikwik zipcard

Im unable to transfer my money into bank account beacuse it is showing transaction failed due to card blocked by zaakpay so please unblock my card...
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S
Sunil983
Nov 18, 2022
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Unblock my zaakpay credit card

Hey,
I submitted my KYC Successfully ..But my card shows card is blocked by you . Plz unblock this card...
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S
Sunil7865
from Mungaoli, Madhya Pradesh
Oct 6, 2022
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Gaming transaction fraud

Address:Malkhavni babdi ke pass

My name suneel yadav from ashoknagar state Madhya Pradesh.mere sath zaakpay company ne money fraud kiya hai....
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P
Pawan785
from Hyderabad, Telangana
Sep 19, 2022
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Card block by zaakpay .

Mobikwik zip card block by zaakpay please resolve it...
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S
Samrudhi Chalke
from Thane, Maharashtra
Sep 18, 2022
Sep 19, 2022
This thread was updated on Sep 19, 2022
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Amount not credited in my UTS account but it is debited in my Gpay account

Amount debited from my Gpay account it is not credited in my UTS account...
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P
Pgovardhan Gova
Sep 16, 2022
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Card unblock

Hello my name is govardan zaakpay is blocked my card plzz unblock my card om...
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D
drsunilkumar
from Patna, Bihar
Sep 15, 2022
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Money deducted from my account but seasonal ticket from UTS not booked

Address:HOUSE NO-03(RAMALAY), ROAD NO-15(ADM ROAD), NORTH PATEL NAGAR, PATNA-24

Money deducted from my account but seasonal ticket from UTS not booked....
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G
Ganeshvijay Anand
Sep 13, 2022
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Payment deducted not reached uts

Yesterday I tried paying UTS payment through your gateway after deducting money there is not response, the amour has not reached UTS for my train booking. What is the status of my money?...
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