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Zaakpay.com
Zaakpay
Customer satisfaction rating: 10%
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1204
COMPLAINTS
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Zaakpay.com Customer Care

Zaakpay

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Address
8A, DDA Pocket 1, Sector 7 Dwarka
New Delhi
New Delhi District
Delhi
India - 110075

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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Additional info
Contact Form
https://www.zaakpay.com/contactus

Customer satisfaction rating
10%
Complaints
1204
Pending
0
Resolved
115
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Zaakpay.com Complaints & Reviews

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Zaakpay.com — Refund of cancelled ticket not received

 Pradeep Madavi on Oct 22, 2020
Respect sir.
Refund of cancelled ticket for the PNR no [protected] and PNR: [protected] Transaction Id: [protected]br...
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Zaakpay.com — Payment not reflect in payment ac

 PRAVIN sheoran on Oct 19, 2020
Dear sir,
i do a transaction of 17633.65 on 18 sep 07:32:47 but till amount are not reflect in my account.in credit...
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Zaakpay.com — Amount deducted from my bank account but I didn't get balance on my mobikwik

 Sg0744 on Oct 14, 2020
I made online purchase of medicines on 1mg.com. After finalizing for making payment, and clicking on Mobikwik for online payment,...
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 Harish v.s on Oct 13, 2020
I have purchased an auto spare using Indiamart app, when i used their pay option it was directed through ZAAKPAY, i got paymenyt request from ZAAKPAY in my google pay and i made the payment accordingly but i did not get any confirmation regarding the payment in Indiamart as well as from ZAAKPAY, but the amount was debited instantly. kindly do the needfull.

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[Oct 13, 2020] Zaakpay.com customer support has been notified about the posted complaint.
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    Zaakpay.com — Payment deducted from bank ,not refunded yet

     Bronx on Oct 4, 2020
    When I am doing my recharge of jio number [protected] from my jio app via mobikwik offer link and pay at that time I added...
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     Avinash Dagwal on Sep 24, 2020
    I have not yet received refund for the below mentioned mail received from irctc,
    (We wish to inform you that, with reference to refund against pnr number null /irctc transaction id [protected], an amount of rs. 2465.4 has been processed as per below details:
    Date of cancellation of e-ticket/date of failure of e-ticket booking:06-sep-2020
    Refund processing date:12-sep-2020
    Refund amount:2465.4
    Refund reference no:zp5aea6111c8795
    Payment option used : credit & debit cards / net banking / wallet (Powered by zaakpay)

    Complaint Status


    [Sep 24, 2020] Zaakpay.com customer support has been notified about the posted complaint.
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      Zaakpay.com — Refund related query

       asadali60 on Sep 23, 2020
      I have used mobikwik gateway sir please solve my refund
      For train. On date 11 september 2020 i try to book tickets...
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       Hardeep Singh45 on Sep 17, 2020
      I have done transction in mobikwik app of credit card billpayment of 19996 rs by card or 4 rs by mobikwik wallet this transction get failed and i still not get any refund pls check this issue
      Moobikwik order id 5af17401da518
      Mob no [protected]
      Email [protected]@gmail.com


      Payment not reversed

      Complaint Status


      [Sep 17, 2020] Zaakpay.com customer support has been notified about the posted complaint.
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         Syeed Aahil on Sep 12, 2020
        But not get money in mobile wallet... Txn: zaakpay1 zp5af2165f0e2b5 8740


        money deducted but not get money in mobile wallet...

        Complaint Status


        [Sep 13, 2020] Zaakpay.com customer support has been notified about the posted complaint.
        Updated by Syeed Aahil Sep 12, 2020
        txn id 1ZAAKPAY1 ZP5af2165f0e2b5 8740
        Updated by Syeed Aahil Sep 13, 2020
        But not get money in mobikwik wollet...TXN: ZAAKPAY1 ZP5af2165f0e2b5 8740

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           Rajesh kumar giri GIRI on Sep 5, 2020
          Tickets didn't get booked even money had no refund plz refund as soon al possible


          refund of e rail tickets
          refund of e rail tickets

          Complaint Status


          [Sep 05, 2020] Zaakpay.com customer support has been notified about the posted complaint.
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            Zaakpay.com — Refund against PNR Number 6804156006 /IRCTC Transaction ID 100002358497254, an amount of Rs. 610.0

             Balu Theela on Sep 1, 2020
            We wish to inform you that, with reference to refund against PNR Number [protected] /IRCTC Transaction ID [protected],...
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            Zaakpay.com — Refund against PNR Number 4725298305 /IRCTC Transaction ID 100002358219668, an amount of Rs. 610.0

             Balu Theela on Sep 1, 2020
            Sir Refund amount not received please send me my amount.

            We wish to inform you that, with reference to refund...
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             Mohideensheik on Aug 26, 2020
            Here by Iam booked an ticket through irctc mobile app via zaakpay payment gateway But my amount is deducted ticket is not booked in Irctc
            Txn dte-17/8/2020
            Amount Deducted -3385.89+Payment gateway charges
            Txn Id -[protected]

            Complaint Status


            [Aug 26, 2020] Zaakpay.com customer support has been notified about the posted complaint.
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               Vaibhav Nagori on Aug 25, 2020
              When I do payment and adding Money in my wallet it shows that you card is blocked by zaakpay. Plz unblock my card and I don't know why this pop up window appear all time.
              My credit card is from icici pocket banks.


              Blocked card

              Complaint Status


              [Aug 25, 2020] Zaakpay.com customer support has been notified about the posted complaint.
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                 jituyadav8454 on Aug 23, 2020
                Hi i have canceled irctc ticket on 27 july and refund has been initiated on 2 August but till now I have not recived any ammount can u check and refund my ammount

                Irctc I'd : jitu8454. Call me on my number 8454083p82 for more details if required

                Complaint Status


                [Aug 23, 2020] Zaakpay.com customer support has been notified about the posted complaint.
                I have added 2 image.

                1 : I have canceled but till now I have note recived refund ammount. I have cancel ticket on 27 july and refund has been initiated on 2 August from irctc

                2 : I have tried to book the irctc ticket but the many got deducted and ticket not booked i have done on 18 August

                Check the bothe issue and refund my ammount

                My number is [protected] call me if required more details
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                   Saurabh945005 on Aug 22, 2020
                  Amount deducted from my bank account tickets is not book nd my amount is also not refund plzz refund my account as soon as possible


                  payment refund problem...

                  Complaint Status


                  [Aug 22, 2020] Zaakpay.com customer support has been notified about the posted complaint.
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                     Bhola1432 on Aug 22, 2020
                    Please amount refunds please


                    Ticket not booked amount not refund

                    Complaint Status


                    [Aug 22, 2020] Zaakpay.com customer support has been notified about the posted complaint.
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                       Gupta Lavkesh on Aug 21, 2020
                      Respected sir
                      The 3779 amount was deducted from my account number on date 12 August for the purpose of railway ticket booking. The mode of payment was From HDFC netbanking
                      After cancellation of ticket on 12 August 2020 a refund amount 3520 initiated by IRCTC are given below

                      Refund id [protected]
                      Ref No: ZP5ac[protected]b
                      Refund Amount 3520

                      The refund amount is not yet credited to bank account. Kindly do needfull

                      Complaint Status


                      [Aug 21, 2020] Zaakpay.com customer support has been notified about the posted complaint.
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                        [Resolved]

                         Jsharma202020 on Aug 15, 2020
                        Tickets booking and cancel train tickets refund not refund my money back only send to bank mob-[protected]


                        Refund not received my account
                        Refund not received my account
                        Refund not received my account
                        Complaint marked as Resolved Aug 26, 2020
                        Received amount refund

                        Complaint Status


                        [Aug 16, 2020] Zaakpay.com customer support has been notified about the posted complaint.
                        Updated by Jsharma202020 Aug 16, 2020
                        Dear sir not received refund amount till date
                        Kindly transfer back refund immediately

                        Dear sir not received till date
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                           BADASHA KHAN on Aug 13, 2020
                          I booked train ticket in irctc app through sbi net banking it linked to mobiwik net banking portal.my amount rs.9996.87 s debited to zaakpay account but failed transaction to irctc rail account so the ticket was not booked.please refund my amount as soon as possible.


                          Refund my irctc not booked ticket amount to my bank account

                          Complaint Status


                          [Aug 14, 2020] Zaakpay.com customer support has been notified about the posted complaint.
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