Indian Railway Catering & Tourism Corporation [IRCTC]

Irctc — User-id deactivation clause

John Dan

from Ghugus, Maharashtra

Address:

Tamil Nadu

Suddenly my irctc user-id got deactivated, the answer I got is a terms & conditions used in irctc, which I was not aware of.

My complaint is, if there is a clause like below why cant they do this while creating an account itseft, Why after so many months after the account is created and you have a ticket booked in that account only not in any other.

The terms & conditions of irctc is as follows
"If a user violates the terms and conditions o[censored]se by registering more than one userid and or booking tickets on such multiple userid’s, IRCTC reserves the right to deactivate all such user registration and cancel any or all ticket booked using these registrations without any notice"

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Comments

cckcck

from Mumbai, Maharashtra

Please let me know legal action against irctc as they disactivated user ID from which I have booked 3 diff date of travel in may 11 amout has been debited via credit card but unable to take printout since it was e-tickets now how I will travel without printout PL guide me

manish107

Does anyone have any update : what needs to be done in this case o[censored]ser Id deactivation.

I have been writing mails to customer care since a week but I dint get any update.

I have already lost money as I was not able to cancel tickets, also there are many booked tickets for coming weeks.

Need inputs on this, if there is any SLA or ETA of re activation of this account.

Thanks
Manish