Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] IRCTC TATKAL — Bad Service from irctc

reenashah

Address:

Hyderabad, Andhra Pradesh

To inform with deep regrate that IRCTC Tatkal online (e-ticket) reservation process is of no use with session getting drop or unavailable during initial hours of it's opening period.

Virtually every time you try to book in the morning at 8:00AM, session will either drop almost instantaneously, with "service unavailable" error, failing to load entire page, intermittent disconnect etc. Surprisingly access to all sites other than the irct works okay during initial period of Tatkal e-ticket reservation.

More to the surprise, suddenly after couple of hours of opening duration, everything start working fine only to know that all tickets have beeen waitlisted by that time. Since this is not one time or isolated incidents but being a daily affair, I feel that there is some kind of nexus to prevent people from their rights of equality.

Request to address asap in order to restore faith in the services

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Aug 13, 2020

Complaint marked as Resolved

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Comments

shashwat66

from Nashik, Maharashtra

IRCTC TATKAL — PATHETIC OR DELIBERATELY POOR SERVICE

THIS TATKAL THING DOESENT WORK TILL EXACTLY 09.00 AM WHEN ALL THE SEATS ARE FULL. WHATEVER MAY BE THE REASON IT CAN BE SOLVED IF THE INTENTION IS THERE. BUT IT GETS WORSE. THIS IS DUE TO OUR LEADERS SITTING UP THERE WHO DOESENT CARE AT ALL FOR ANYTHING.

well.wisher52

No that is not true. The reason is many people will be trying to access online tatkal ticket booking, due to this servers are quite busy, hence you always get a error message as unavailable. ...