I have taken the authorisation of booking e-tickets of indian railway through itz cash card but due to clerical mistake by the company, my address have been posted wrong on the website of indian railway. After repeated reminders to itz officials, no action have been taken yet (8 months period) for rectifying the address.
Ajay jain
Sri sai trading co.
2128, gali no. 8
Kailash nagar, delhi-31
Ph [protected]
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Jul 10, 2017
Complaint marked as Resolved
Verified Support
Jun 07, 2017
ItzCash Card Customer Care's response "Dear Sir,
Kindly confirm whether your issue has been resolved as the needful has been done from our end.
For any other assistance, please feel free to call us on [protected]/61125757. We shall be happy to be of assistance to you.
Thanks & Regards
ItzCash Customer Care Team.
www.itzcash.com
Contact us:[protected]"
Yes, I fully agree with you. Although I am not a retailer but interested in becoming their retailer and have sent so many inquiries, but they have never responded to any of the inquiry.
I also called them at their office in mumbai but my call was being transferred from one desk to another. Overall, the I had to hold more than 30 minutes.
Can understand how careless and irresponsible this company is. I am just wondering if the owners of this company are busy enjoying parties and they are not aware of this situation or even if they are aware of all this, they are not keen to look into it.
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I also called them at their office in mumbai but my call was being transferred from one desk to another. Overall, the I had to hold more than 30 minutes.
Can understand how careless and irresponsible this company is. I am just wondering if the owners of this company are busy enjoying parties and they are not aware of this situation or even if they are aware of all this, they are not keen to look into it.