[Resolved]  Itz Cash World — Paid through itz bses bills are still showing due

Address:West Delhi, Delhi

Good morning
Sir,
Respectully that i am the agent of itz cash, while depositing the bses bill i always find the option of itz cash for payment because u have given the authority for payment so that i have taken the agent of itz cash after compiled all the formalities but i am regret to inform u that i have paid so many bills through itz cash and when i checked after 10 days the bills are remain unpaid.

It is a serious matter because i use prepaid card of itz cash and i have paid to the company in advance and deposited the bill but customer has checked the bill after 15 days the bill is remain unpaid and they are quarlling with us because they have paid to me and i have paid to the itz cash but when i checked the bill is paid but it shows remain due.

I request u to kindly help me in this matter because customer has paid for bses bill but the bill is showig still outstanding and customers are going to the court for non-submitting of bses bill but we have paid through itz cash as per ur authority.

I have also intimating that please consider this case if some loss of non-submitted of bill u will be responsbile against the customers account because i have paid for it.

You can check the record from the last 45 days the bills are showing unpaid after paying it through itz cash (Mode of payment)

Copy sent to

Ceo of bses
Ministry of power and supply
Mrs shiela dikshit (Honarable chief minister)
President (Honarable smt. Pratibha patil)
Prime minister (Honorable manmohan singh)
Cnbc pehradar


From
Aajad ashok gulati
Itz user : ashoka
Wz-185 old sahib pura
Tilak nagar
New delhi -110018
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Mar 2, 2017
Complaint marked as Resolved 
Verified Support
May 19, 2011
ItzCash Card Customer Care's response
Dear Sir,

With respect to the above complaint, please note that the BSES bill payment has been updated in coordination with BSES and the snapshot of the same has been mailed to you separately.

Please note that incase if the bill is paid on or after the due date, then the updates would take place only after 3/4 working days. You may alternatively call us on[protected] or mail us on [protected]@itzcash.com for manual updation or for any other assistance.

Thanks & Regards,
ItzCash Customer Care Team
Mumbai.
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