[Resolved] Jaquar Bathroom Fittings — Low Quality | |
This is to complain about Jaquar products and their support team. I bought a complete set of Bathroom fittings some 4 years ago and started facing problems with a few of the items later on. Registered a Complaint with their support and got support in form of a plumber visiting us who temporarily fixed the issue. Later on the same problem surfaced up again. This time when I talked to their support, they said we will have to purchase the part as it needs to be replaced. When I talked to their dealer about the warranty, he said that the parts under question were not covered under warranty and those were the costliest part (the body). Would recommend the readers to think twice and checkout with the dealer about the warranty coverage before going for Jaquar Products. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 49 Comments | |
Comments
we are kindly informing you that our door encloser has some problem for past four months, we already given a complaint to your customer care service and dharun jagura dealer in salem, your service mechanic mr. kalliappan, he came and saw the problem and he took the door encloser wheel for service till there is no response from him, and we also complaint to your sales manager vijay karthi by email on july 31 st and there is no response from him also, we are contaso please take immediate action and return our door wheel encloser quickly.
P.Matheswaran
New Fairlands
Salem
PH:[protected]
[protected]@gmail.com
P.Matheswaran
New Fairlands
Salem
PH:[protected]
[protected]@gmail.com
Jaguar products are very good but service wise dealers are claiming any ware free, but service dealer are not at all responding. we have purchased the product at m/s build mart private ltd. Yeashwanthpur Bangalore. Supplied commodes with wrong sitting pads which they are not ready to replace. They say service dealer will do the job after installation.
Service dealer from Hassan, not at all responding at least to visit the site we had purchased all Jaguar bathroom fittings have some problems, which has to be looked at.
From Shivakumar Jagate
Vanagur post, Sakleshpur Tq, Hassan Dist.
Karnataka. Mobile No. [protected]
Service dealer from Hassan, not at all responding at least to visit the site we had purchased all Jaguar bathroom fittings have some problems, which has to be looked at.
From Shivakumar Jagate
Vanagur post, Sakleshpur Tq, Hassan Dist.
Karnataka. Mobile No. [protected]
i too had same issue with Jaguar. Their after sales service is pathetic. i got to know of the brand Isenberg which has very good quality bathroom fittings and the after sales service is also very good. I have been using Isenberg bathroom fittings and am very happy with quality. Check their website http://www.isenberg.in/
Jaguar is a popular in bathroom fitting but the quality of the product and after sales service is not as good as the brand name. I had to change the Jaguar Faucets twice in a year and the service was bad. I switched to Isenberg on a friends recommendation. Isenberg has way better quality at cheaper prices and their after sales services are excellent. Check their website for more information http://isenberg.in/
I purchased 20 Nos jaguar fittings for the year -2014, for my new built home. The fittings are leaking problems. I was contact the Madurai SEV traders and get the toll free numbers and contact your company staff contentiously called past one month. The staff was came and said, Sir, spare parts was not received so far from my company. these activities are created bad name for trading with consumer. Please to provide company staff and stop the leaking problems very soon.
S.Ajeethkumar,
[protected]
Madurai, Tamilnadu.
23.02.17
S.Ajeethkumar,
[protected]
Madurai, Tamilnadu.
23.02.17
I bought 4 Jaguar taps and fixed it in my bathrooms as wash basin taps. As the handle of the taps are getting rusted due to defective design of the tap handles. Due to the defect in design water gets collected on the handle and results in rusting. Even though I have complained thrice at the toll free number they are not attending my calls and are not resolving the complaint, instead they unanimously close the complaint without resolving or not even calling me.
The products are within the warranty period.
The pictures are attached for getting a clear view of the defect. Please do the needful to solve my issue.
Thanking you
GIGY KURIAKOSE
[protected]
The products are within the warranty period.
The pictures are attached for getting a clear view of the defect. Please do the needful to solve my issue.
Thanking you
GIGY KURIAKOSE
[protected]
I bought premier quality WC Toilets costing 24000 in 2015; now every year I face the issue of Toilet seat coming off with the connector getting rusted . Every time the Chennai authorised dealer visits & says the warranty is void & charges additional expenses for the spares. Again yesterday, last Monday I raised a ticket & the CC person said within 72 hours - but no one contacted. After reminder, someone from nearby dealer attended & promised to replace it today before 11am. No calls till now & when I called he says that the spares are unavailable now.Whats happening ? Worst quality & service!
i was purchased a bathroom closet flushing unit. after fittings it was found not working. my house warming date is approaching .i had given acomplaint and a message arrived sowing complaint no. now nearly one month was over.no men visited. i contacted with my dealer several times no responds. what i have to do .where i have to contact. no idea .please help me
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
24%
Complaints
1645
Pending
76
Resolved
361
View all 1645 Jaquar reviews & complaints
View all Jaquar contact information
P.Matheswaran
New Fairlands
Salem
PH:[protected]
[protected]@gmail.com