[Resolved]  Jet Airways — Non Refund of cancelled flight

Address:

Pune, Maharashtra

Dear Sir,

This is very serious complain about the Jet Airways, we had booked 4 tickets from Amritsar to Delhi, on Jet Airways, for the 1st Jan. 2011 departure, the flight was cancelled due to bad weather, at the airport we were given option of either change the date of journey, or go by road, in bus arranged by them, and still entitiled for full refund, we had opted for second option, as we had onward journey too, (though we had to cancel the onward flights but we did not claim for the loss as it is already mentioned that they are no responsible) bu they had given us in writing at the airport about the full refund, without deduction, on coming back to our hometown, we applied for refund through Ezeego1.com as we had booked the tickets through them, but till today we have not got the refund, infact jet people have replied that we shall not get refund coz we used road transport, which is unethical and purely cheating on part of jetairways, we have in writing from them, we had also sent them scan copy of tickets, on which they have clearly given us in writing about the refund,
i have also sent them mail asking refund, but till today we have not recd. any positive reply from them,
kindly do the needful,
i[censored] need any details from my side, please let me know, i shall send u imm.

Thanking You,'
Mahendra Chawla
[protected]
B-3, Vainateya Society,
Bibewadi Kondhwa Road,
Pune 37