[Resolved]  Johnson Lifts — Lift Breakdown and risk to human life

Address:

Bangalore, Karnataka

The Lifts in our apartment J Block is frequently breaksdown and it is posing threat to the lives of the residents.
The apartment is 20 floors and lift becomes very critical.
Yesterday we had a life threatening situation where a patient was critical and the lift broke down.
We tried to contact the Technician but he was unable to help saying no one is there at the night shift.

We want that the Johnson Lifts should look into this issue urgently.
1. Though the capacity is 8 persons, but it gets stuck when the load is just 5 people.
2. Even if its overloaded it does not give a warning as is normal for other lifts like - Schindler, etc.
3. The service life just goes up and down and the door never opens.
4. Major issue with the intelligence.

We would like to treat this as a formal complaint from Ajmera Infinity, J Block Association.
For any claims this will be treated as a registered complaint.

We will be lodging a complaint for mental and physical agony that was suffered due to deficiency in service by the provider.

Thanks and regards
Vinod
J Block
Ajmera Infinity,
Electronic City
Bangalore 560100