[Resolved]  Just Dial, Kolkata — Not responding, Delay in services

Address:

West Bengal

We are a consulting company. We had discussion with Just Dial Kolkata branch about our business promotion several times. Atlast we decided to go for their services and immediately we transferred the payment as per their Quotation and also we submitted all required documents on the same day - by 15th July. Payment was cleared on 26th July from our account.

It was committed by the Just Dial Kolkata Team that our business will be promoted in next 15- 20 days maximum time and also their contract/ agreement says about launching the service within approx 16 days.

Now, we are on 2nd Sep'2011. Yet, our none of the service listing is promoted by them. Because of them we are having great loss of business as we could not get promoted and and referred business by them. It is delayed by 1 month. Any one can justify how much loss in our business we had in last one month time because of only Just Dial services.
Over and all, they never called up us to update the status even not for their queries, we were after them to know the updates also what query they do have and accordingly sending them all details.
Now they are not attending our calls for a week period. Also if we are asking for their seniors contacts- they denied. We are really dissatisfied on they this type o[censored]nprofessional service quality.
Even we have posted complaint to their Mumbai division- but still their is no action taken from their side.

My Name: Vivek Tewari
Contact No: [protected]