[Resolved] Just Dial Service — No privacy | |
I use Just Dial services frequently on their 28888888 number. I called them to inquire for a distributor of Tata Sky Services and as usual they sent me a message on my mobile phone with the numbers of distributors. Imagine my surprise when a minute later when one of the distributors calls me on my cell. While this may be good from a service perspective, I am apalled at the complete disregard for consumer privacy. I did not authorise Just Dial to share my numbers with anyone. I have not signed anything to this extent nor have they ever mentioned this in any of their communication - verbal or via SMS. The thought that my personal cell no is lying in the hands of completely randomn strangers is downright scary. I would like an explanation as well as a written assurance that my number has been withdrawn from every single database they have sold and will not be in any that they might sell going forward. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
I agree.
I used to call Just Dial Delhi[protected] frequently, never mind the call I received immediately from companies for services I was looking for, but one day I received a pestering call for Insurance out of the blue. My mobile is registered with DND services so I was surprised, upon insisting the sales man blurted she had received my number from JUST DIAL, which is illegal.
So, please be careful before you call Just Dial and give your numbers, your personal details will be sold to the highest bidder.
I used to call Just Dial Delhi[protected] frequently, never mind the call I received immediately from companies for services I was looking for, but one day I received a pestering call for Insurance out of the blue. My mobile is registered with DND services so I was surprised, upon insisting the sales man blurted she had received my number from JUST DIAL, which is illegal.
So, please be careful before you call Just Dial and give your numbers, your personal details will be sold to the highest bidder.
Dear Customer,
We would like to understand & resolve your grievances.
Kindly contact us on our Customer Support Number 28888071 or you can mail us on [protected]@justdial.com with your contact details
Thanking You,
Just Dial Customer Support- Mumbai
We would like to understand & resolve your grievances.
Kindly contact us on our Customer Support Number 28888071 or you can mail us on [protected]@justdial.com with your contact details
Thanking You,
Just Dial Customer Support- Mumbai
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Resolved
2024
+91 88 88 888888
+91 22 6160 7080
+91 22 6677 9999
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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DNC should be applicable.