Justdial.com — ROBBERS IN DISGUISE

 
9 Reviews
Mumbai City District, Maharashtra, India
 drpur28
i had taken a contract inspite of my friends telling me not to fall into this trap.
the contract was taken in june after having a talk with a senior executive by name Hiral and her deputy miss madhuri.We had specified it very clearly that we would want the contract to start from september and not from july......also further ecs of remaining cheques would be cleared only if we are satisfied with the services....
We both are professional.....(doctors...am a physiotherapist and he is a dentist)....the girl named madhuri was very sweet and accepted everything what we said and we got that in writing also .
NOW the trouble started.....my spouse started receiving leads out of no where regarding orthopaedic doctors pediatricians and all other feilds except the feild in which we were actually. before we could know the contract was already started with the address of my clinic......number of my spouse and a totally different category.when we called up just dail and asked to speak to madhuri they said she was having her lunch and i hav to speak to a new executive.When we asked for hiral they said she was not keeing well and hence could not come on the phone.Helpless we had to narrate everything to a new exeutive who promised to revert back in 48 hrs....
No reply after 48 hrs ,started our second round of harrasment as we tried to get trough miss madhuri and hiral none of which were available ofcourse and explained everything to santosh who was according to him the senior most executive .Still nutthing worked out and everytime we had to speak to a new executive who in turn would come after a long waiting tone....narrate the entire ramayan to him and he would ask for 48 hrs and no one would revert back.
i must hav spoken to 10 excecutives then finally a new girl by the name deepa acharya came in the light and told me that she would be the best person to speak to in this matter and finally even she listened to my ramayan .she told me to write mails to her email id as well as email id of just dail mumbai as if it was my mistake that the contract started at the wrong time with the wrong details.finally she also told me that she would solve the problem in 2 working days with an assurance that i dun hav to call back again(since i already had spent 300 rs in phone calls to just dail)
Finally i received a call from just dail but tht was from a different executive again who inturn blamed us for the mistake and i had to narrate everything to him again.I was smart enough to get miss deepas number and thought she would solve my problem .
i gave a call to her....she picked up the phone,but as soon as she realised it was me she told that someone was not keeping well at her place so she cannot talk with me and literally disconnected the phone.i tried calling her several times but she kept on disconnecting the phone.finally when i called her from a different number she told me if i didnt have the courtesy that i was harrasing her calling up again and again when someone at her place was not well.....COURTESY.....a big word....but just dail superiors dont even have the ethics to deal with customers....afterall who cares after the money is paid.
Sad and dejected i hav lost all my hopes of recovering my money.....i am taking trouble to write this also is jus because i dun want anybody to face this problem.....
still if u are curious......GOD BLESS U!
i have had my chances...........and ended up dejected and sad..........
what would a dentist and physiotherapist do of leads for orthopedic and pediatrician doctors...........my money went down the drain as all the senior executives took turns taking advantage of my helplesness..these people are so unprofessional!
MR AMITABH BACHAN IS GOING TO ENDORSE JUST DAIL.......SO U ARE BOUND TO GET RICH THEY SAY......BUT THEY INVARIABLY END UP STEALING YOUR HARD EARNED MONEY.
GOOD LUCK TO ALL THOSE WHO STILL WANNA ADVERTISE THROUGH JUST DAIL...THATS ALL I CAN SAY!
Complaint comments  8 Comments     Updated: Share0Tweet0

Comments

Dear Mam,

Refer to our telecon the stated problem has been resolved. You are requested to please put your comment & close the issue on this site.

For any further queries you can Contact us on our Customer Support Number 61607080 or mail us on [email protected]

Thanking You,
Just Dial Customer Support-Mumbai
Just dial is rock!!! & very useful service...they provide accurate & instant informations.
THE PROBLEM IS STILL UNSOLVED...AND NO EXECUTIVE HAS EVEN CARED TO COMMUNICATE ME...SO BETTER STOP MISLEADING OTHERS...AND MISS PALLAVI I BELIEVE U ARE EITHER WORKING WITH JUST DIAL OR JUS PLAIN INNOCENT ADMIRER OF JUST DIAL LIKE WE WERE BEFORE.
I HAVE ALREADY CALLED UP AND SPOKEN TO MANY EXECUTIVES OF JUST DIAL...STILL U PEOPLE WANT ME TO CONTACT YOU...U SHOULD BE ASHAMED...JUST BECAUSE MY MONEY AND ECS STATEMENT IS WITH YOU U WANT ME TO DANCE ON UR TUNES...NOW ILL TELL THE TRUTH...I HAV ASKED MY ECS TO BE STOPPED IMMEDIATLY...UR EXECUTIVE EVEN PROMISED ME TO SEND A MAIL REGARDING THE SAME...BUT NO MAIL WAS SENT TO ME...HELPLESS I WILL HAVE TO CLOSE MY ACCOUNT...WHICH WOULD AGAIN COST ME 250 RUPEES...HOW IS DAT GUYS FOR UR INFORMATION...
GUYS IF I GET JUSTICE FROM JUSTDIAL...NOTHING EXTRA...JUST EITHER MY REFUND...OR MY ORIGINAL CONTRACT WITH A PROPER NAME ADRESS PHONE NUMBER AND CATEGORY...I WILL MYSELF POST A FEELGOOD COMMENT FOR THE SAME...BUT THESE PEOPLE WANT ME TO WITHRAW MY COMPLAINT AS WELL AS LOSE MY MONEY...THTS NOT POSSIBLE.
U FIRST GIVE JUSTICE...THEN TALK ABOUT UR SERVICE...
WHEN THE CONTRACT WAS DESIRED BY YOU...U HAVE SENT THE EXECUTIVE TO MY PLACE FOR THE SECOND TIME IN ONE DAY...BUT WHEN I HAVE MULTIPLE PROBLEMS AND ASKED FOR SOME EXECUTIVE TO COME AND MEET ME...U DID NOT SEND A SINGLE PERSON...SO GUYS BEWARE...WHEN THEY WANT THE CONTRACT...THEY WILL EVEN GIVE YOU THEIR MOBILE NUMBERS AND COME AND MEET YOU FACE TO FACE...BUT WHEN THE MONEY IS EXTRACTED THEY WONT EVEN BOTHER TO ANSWER YOUR CALLS...JUST AS MISS DEEPA HAS DISCONNECTED 10 CALLS OF MINE ON THE PRETEXT OF SOMEONE BEING ILL AT HER HOUSE...KOI BIMAR HAI...MAR TO NAHI GAYA NA...UR EXECUTIVES WILL DISTURB US IN THE ICU ALSO...BUT U CANNOT TALK TO US IF SOMEONE IS JUS ILL AT YOUR PLACE...WHT RUBBISH SERVICE IS THIS!!!
Dear Dr.Purvi Mehta,

Greetings!!! from Just Dial Services.

With reference to your telephonic discussion held on dt. 21st June'2011 & today, we have already stopped further ECS & freezed your valuable contract as well because you had signed the contract with us but wants to activate the services from September'2011 onwards because you are out of Town & can't handle the leads which we will forward to you.

Kindly feel free to revert or contact us at[protected] if any other query/issue you have.

Team Just Dial.

passport agent

Hai this is sainath goud pala.. I enquired about passport agent in justdail.. Vankashewara passport agent([protected]) called me through justdail.. I gave money to him and he cheated me and his not left ing my calls please help me

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    Customer satisfaction rating
    84%
    Complaints
    1983
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    Resolved
    1626
    phone
    +91 88 88 888888
    +91 22 3980 8795
    +91 22 6677 9999
    location
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    Justdial.com - ROBBERS IN DISGUISE