[Resolved]  Karvy Nic Health Plan — Medical claim not settled

Address:

Andhra Pradesh

Dear sir

We are the policy holder of Karvy National Insurance Co
• Policy No 150109/46/[protected]
• Plan Period 30.10.2009 to 29.10.2010 we applied for renewal of our policy on 18th October by paying amount send to KARVY well in time and we have confirmation receipt dated 23.10.2010 by email, Policy processing delay reasons best known to Karvy.
• Karvy National Insurance Co issued fresh cards, Plan Period 30.11.2010 to 29.11.2011
• Unfortunately my wife was admitted in Apollo Hospital, Hyderabad on 27th November 2010, Karvy assured us that the claim will be settled after discharge by submitting all the documents which we paid.
• Family Health Plan (TPA) requested us to send all documents to Kolkata office. The same submitted well in time.
• FHPL (TPA) limited given reference file : Claim No: KOL 88703
• FHPL (TPA) approved the claim and forwarded the same to National Insurance Corporation Kolkata to release the payment directly.
• National Insurance Company sent a regret claim letter.
• We are following up with Karvy rigorously - all our efforts are in vain.
• We request your good officers to resolve this issue and our claim to release immediately.
• Relevant Documents attached for your ready reference.