[Resolved]  Kaunsa.com — Mobile fraud

Address:

Uttar Pradesh

I had ordered a NOTE II from the website Kaunsa.com they have sent me a cheaper phone which is not the same I have complaint the the are not taking the complaint. I had received the courier on[protected] I had complaint on the same day on there phone and next day I had generated a ticket no. on there website. When I called them they say your product was dispatched on 7-3-2013 you should have complaint in 24 hours now we cannot take the complaint.

I have mentioned the letter below when I had purchased it.

Dear Customer,

Thank you for your order from http://www.kaunsa.com

For your convenience, we have included a copy of your order below.
Please Note :- The charge will appear on your credit card / Account statement as 'http://www.kaunsa.com'

If you have a question about your order status, you can contact the seller directly by
e-mail at : [protected]@exportmart.com.

ORDER DETAILS:
Merchant Site URL : http://www.kaunsa.com
Order Number: KA/34678/JW2E5L6J Order Received: Feb 12, 2013
Total Amount : INR (Indian Rupees) 13999.00
Visa Account Holder : sushil
Billing Address : (As entered by the Customer)
101, VIDYA BLD., VISHNU NAGAR, NAUPADA, NR. SCHOOL NO. 19, THANE
THANE MAHARASTRA
400602 India
Customer's Phone Number : [protected]
Customer's E-mail ID : [protected]@yahoo.co.in
Customer's IP Address : 111.91.78.199

Recipient's Name : sushil

Shipping Address :
101, VIDYA BLD., VISHNU NAGAR, NAUPADA, NR. SCHOOL NO. 19, THANE
THANE MAHARASTRA
400602 India

Recipient's Phone Number :
[protected]

Special Instructions :
None

Regards,
CCAvenue Customer Service