[Resolved]  Kaunsa.com — REFUND

ON 5TH JULY,THEY TOLD I WILL GET REFUND IN 10-12 DAYS.
AND ON 26TH JULY THEY TOLD THAT IT WILL DONE IN 7 DAYS.
NOW,THEY ARE TELLING THAT IT WILL DONE IN NEXT 7-10 DAYS.
WHY..??
I WANT MY REFUND IMMEDIATELY.
HELP ME.YOU CAN SEE BELOW CONVERSION FROM THEM.


From: Escalations Kaunsa.com <[protected]@kaunsa.com>
To: Tejas Patel <tejas_[protected]@yahoo.in>
Sent: Saturday, 27 July 2013 2:38 PM
Subject: Re: Fw: Reply : Your Complaint is important

Dear Customer,

Your complaints are valuable to us .

We would like to inform you that we have forwarded request to payment get way regarding your refund. we would also like to inform you that according to get way this amount would be reflect in your account with in 7-10 days .

Thanks & Best Regards
Escalations Team


On Fri, Jul 26, 2013 at 7:41 PM, Tejas Patel <tejas_[protected]@yahoo.in> wrote:

I WANT REFUND OF MY MONEY.
YOU HAVE ALREADY TAKEN MORE THAN 20 DAYS FOR REFUND.
TRY YOUR BEST FOR REFUNDING MY MONEY.
REGARDS,
TEJAS PATEL
From: Escalations Kaunsa.com <[protected]@kaunsa.com>
To: Tejas Patel <tejas_[protected]@yahoo.in>
Sent: Friday, 26 July 2013 12:48 PM

Subject: Re: Fw: Reply : Your Complaint is important
Dear Customer,

Your complaints are valuable to us .

We would like to inform you that we have forwarded request to payment get way regarding your refund. we would also like to inform you that according to get way this amount would be reflect in your account with in 7 business days .

If you are agree for voucher so we will provide you voucher amount so that you can use this voucher amount for your next shopping.
Thanks & Best Regards
Escalations Team


On Sun, Jul 21, 2013 at 9:40 AM, Tejas Patel <tejas_[protected]@yahoo.in> wrote:

what are you doing..??
when will i get my refund?
now,you have take more than enough time to refund money back.
i need your immediate action on this issue.
regards,
tejas patel
From: Escalations Kaunsa.com <[protected]@kaunsa.com>
To: Tejas Patel <tejas_[protected]@yahoo.in>
Sent: Friday, 5 July 2013 12:09 PM
Subject: Re: Fw: Reply : Your Complaint is important
Dear Customer,

Your complaints are valuable to us .

This is regarding order id :- KA/138673/8V4GX6WX as per telephonic conversation with customer support we would like to inform you that your refund process has been started from our side . we would also like to inform you that this amount would be reflect in your account by original mode of payment with in 10-12 business days.


Thanks & Best Regards
Escalations Team

On Thu, Jul 4, 2013 at 6:17 PM, Tejas Patel <tejas_[protected]@yahoo.in> wrote:

what is going on?
before 4 hours you are telling seller is working on order and now,you are processsing for refund..
kindly check your sent box..you just reply me.
what the hell are going on?
can you explain me,what is going on?
----- Forwarded Message -----
From: "[protected]@em.kaunsa.com" <[protected]@em.kaunsa.com>
To: tejas_[protected]@yahoo.co.in
Sent: Thursday, 4 July 2013 5:14 PM
Subject: Reply : Your Complaint is important

Call us on: +[protected]
Email us: [protected]@kaunsa.com
Dear Valued Customer
Heartfelt greetings to you.
Your Ticket No is : Kaun/T138673/6VMEG212S2
Reply To Ticket By kaunsa.com :Dear Customer Thank you for writing to us We would like to inform you that we have started your refund process from our end which will take 12 to 15 working days. Please co-ordinate with us for further assistance. Thanks & Best Regards Support Team
For any other query or assistance you can contact our Customer Care Executive at +[protected].
Best Regards,
kaunsa.com