[Resolved] Kaunsa.com — undelivered of order product | |||
I ordered a Micromax A116 canvas model mobil on Kaunsa.com and paid Rs. 15,000/- on 03/April/2013 (order#KA/103170/VF0QB9UQ ). The order was supposed to ship by 18/April/2013. However, it was not shipped until I followed up with Kaunsa.com customer care. Apparently reply is product will be deliver with in another four days. its already more than one month over till there are giveing same reply. I posted the complain on their site and responce is" We are really sorry for the inconvenience caused to you . We would like to inform you that we are in a position to procure the shipping details as soon as we receive it we will provide the same to you.Please co-ordinate with us for further assistance. " I am now tired of following up with this non-sense company and demanded a cancellation of order and immediate refund today. But castomer care is repling for it " As we had already sent your order to vendor so in this case we are unable to cancel the order . " Is there anybody here who can help me get my money back? Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 0411 1111 [Kaunsa]
+91 88 2626 2359 [Kaunsa]
+91 12 0483 5000 [Mify Solutions]
204, 2nd Floor, Singhal Tower, Sector 58, Noida, Uttar Pradesh, India - 201301
Sorry to hear about your experience. Please contact from where you have ordered the device for a resolution towards your query.
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Team Micromax