[Resolved] Kelvinator — Complaint No- PAT[protected]- Refrigerator not cooling

satyabratmishra

from Noida, Uttar Pradesh

Address:

Buxar, Bihar

Dear Sir,

I would like to inform you that I had been allotted complaint No- PAT[protected], and the same is closed without proper resolution.

I had purchased a kelvinator refrigerator (Sr No- REFRPS254GH) from the local Indralok dealer at Buxar (Pin Code- 802101), Bihar. Suddenly the refrigerator stopped cooling properly, when contacted your service station at Delhi, they had allotted me a complaint No- PAT[protected]. After much followup the engineer Mr. Neeraj Kumar visited our address and asked us wait for 1 week more as some parts in the fridge has to be changed.

Surprisingly I received a SMS from your service station that my call is closed as the problem is resolved.

Pls let me know is it proper to close your complaint call without proper resolution.

Please get this checked and do the needful as it will increase dissatisfaction.

Regards

Satyabrat Mishra
[protected]

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Kelvinator reviews

View all 387 Kelvinator Reviews

Comments

satish kumar

from Noida, Uttar Pradesh

Kelvinator Fridge — no cooling in fridge

dear sir, good morning, hw r y.kelvinator ka fridge purchase kiya tha.jis ki warranty five year.jo ki abe cooling nahi kar rahe h.please meri complaint note kijiya.
Thank you.

Address
krishna rani, #863/12, gali no 5,
amar garh colony, kaithal
MOBILE NO [protected], [protected].

taj_moin

from Chennai, Tamil Nadu

Kelvinator — stopped cooling

Hi,
This is Dr.Taj R/O D1,RK RESIDENCY,Mahathmanagar,Oldbowenpally ,Secunderabad-500011,
My complaint is that my kellvinator refregirator which is two and half year old,single door small one all of a sudden stooped working since yesterday,i tried to fetch the customer care to book a acompalint but i couldnt ,,please Book my compalint and solve the issuye