[Resolved]  Kelvinator - Ref - 185La — Not cooling properly

Dear sir,

I bought the Kelvinator 185L Fridge from USHA AGENCIES ( 2 & 3 Sai Vihar, Shivaji Path, New Station Road, Kalyan (w), Tel[protected],[protected] on dated 31/01/2009. From the date of purchasing it was not working properley. First I complain on date of 13/02/2009 agenest this complen service man repair two times, again I complen on dated 10/03/2009, The Authorezed seniour service man comes on 16/03/2009 and told that compressor is not working properley. Your authorezed service center told me compressor is not avaleble, due to that reason they fill up the gas and said now it is ok. Yestarday (02/03/2009) I found it was not cooling yet. Again I complain and I ask why compressor is not change though it was not working proper (As per Authorezed seniour service Man) then USHA AGENCIES told me this is not in our hand you can go any where.

Dear Sir we have bought your Refridgretor after considering your market reputation. We could not understand, the Kelvinator appliances india Ltd. sales such kind of third quality of machines, which could be damage on purchase within 15 days. We have never expected such kind of answer from . We think such kind of nonsence answers could affect your reputation. Now we wish to replace the refridgerator. So, kindly intervene and give your valuable advice immediately to your Mumbai office. Moreover, I am in terrible situation as I have to suffer on the Summer days without refrigerator.

Regards,

Partha Sarathi Pal
Garnet B 3/3
Godrej Hill
Barava gaew
Kalyan (w)
M-[protected]