[Resolved]  Kelvinator Refrigerator — unsatisfied service

Address:

Haridwar, Uttarakhand

sir,
we had purchased kelvinator refrigerator in 2001. but recently it had not been working properly. despite in very good condition the lower compartment (fridge) is not getting any cooling but the fridger is working. we are facing this genuine problem since last four months. we had contacted the authorise service centre M/S S.G Electronics 18-B Purvawali Ganeshpur Roorkee Ph N0.[protected].
They changed some parts of our refridgerator saying that the problem is now resolved, we paid an amount of Rs.3283.24 vide billNo.140 dated 22/08/2010 and were assured that the problem will not be repeated, but with in two months the same is happening again and now we are trying to contact the said service centre but to no avail.Inspite of spending the amount we are in the midst of problems and nobody is listening.We are feeling cheated.
At last we approached you with a hope that our problem would be taken care off.With great hope we are looking forward for your answer.
Thanking You.

Yours Faithfully
Shrawan Kumar Advocate
264/2, 16, Civil Lines Roorkee
Distt.Hardwar
[protected], [protected], [protected]
[protected]@rediffmail.com
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